Scheduling & Support Specialist

Position Summary

We are seeking dependable, organized individuals to join our remote team as Scheduling & Support Specialist. In this role, you will help clients keep their vacation plans organized by coordinating requested services, tracking important dates, and providing timely support throughout the planning process.

This opportunity is ideal for individuals who enjoy working with schedules, managing details, assisting customers, and staying on top of multiple priorities. Previous travel-industry experience is not required. Training and continued educational resources are provided.

Key Responsibilities

• Gather client information such as preferred destinations, travel dates, interests, budget, and requested services.
• Research and review available accommodations, cruises, transportation, tours, excursions, activities, and vacation packages.
• Help coordinate selected arrangements while keeping schedules, reservation details, confirmations, and itinerary information organized.
• Track deadlines and pending items, provide clients with updates, answer routine questions, and assist with standard adjustments when needed.
• Maintain accurate records, verify important details, and continue learning about destinations, suppliers, and available services.

What We Provide

• Fully remote opportunity with flexible part-time and full-time scheduling
• Beginner-friendly onboarding and structured training
• No previous professional travel experience required
• Ongoing team guidance and access to educational resources
• Supplier and destination learning opportunities
• Opportunities to build scheduling, communication, customer service, and organizational skills
• Professional development and potential growth opportunities
• Performance-based incentives and recognition opportunities
• Qualifying travel discounts and industry-related benefits
• Collaborative virtual team environment

Qualifications

• Strong written and verbal communication skills
• Excellent organization and time-management abilities
• Strong attention to detail and accuracy
• Comfortable managing schedules, deadlines, and multiple requests
• Professional and customer-focused approach
• Able to research information and compare available options
• Willingness to learn digital tools, online platforms, and processes
• Dependable follow-through and ability to adjust when priorities change
• Self-motivated and comfortable working independently
• Basic computer proficiency and reliable internet access
• Must be at least 18 years of age
• Must reside in the United States, United Kingdom, Spain, Australia, Mexico, or another qualifying region/country