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Youth Support Partner

The Youth Support Partner provides mentorship and assistance to youth in navigating child-serving systems such as education, mental health, and juvenile justice. They role model healthy behaviors and social skills while supporting youth in expressing their needs and goals.

Seller Support Associate (PWD)

The Seller Support Associate acts as the primary interface between Amazon and business partners, providing timely operational support to merchants. They are responsible for addressing system issues, maintaining performance metrics, and collaborating with various internal departments to resolve seller inquiries.

Customer Service Rep II

The Customer Service Representative II is responsible for accurately processing customer transactions, including orders, quotes, and returns, while maintaining detailed records. They also provide impeccable customer service by resolving queries, identifying customer needs, and promoting veterinary products to support sales.

Tier 1 Customer Support Specialist

Provide technical support for software applications to customers and partners via phone, email, and chat. Document issues clearly while researching technical solutions in a fast-paced team environment.

IT Manager, Customer Care

The IT Manager will engineer, administer, and optimize Customer Care technologies such as Genesys Cloud CX and Twilio to ensure operational reliability. They will also provide technical leadership, manage incident resolution, and drive AI and automation initiatives to enhance business success.

Patient Contact Center Representative (Remote)

The representative will handle a high volume of inbound and outbound calls to assist patients with medication regimens, pharmacy services, and insurance inquiries. They are responsible for documenting interactions accurately in CRM systems and escalating complex clinical concerns to the appropriate pharmacy team members.

Customer Onboarding & Support Executive (Remote in US, ideally ET, CT or MT)

The role involves acting as the primary operational contact for event organizers to ensure successful platform onboarding, event setup, and live event support. You will also collaborate with internal teams to improve workflows, documentation, and self-serve resources to enhance the overall organizer experience.

Circulation Call Center Representative (Part-Time)

The representative handles inbound and outbound calls to manage subscription inquiries, delivery issues, and billing questions. They are also responsible for processing cancellations, performing retention efforts, and maintaining accurate customer account records.

IT Support Specialist II – Philippines

You will provide expert technical support for Windows devices, Microsoft 365, and network infrastructure while managing client communication and ticket queues. Additionally, you will contribute to the internal knowledge base and act as a liaison between clients and vendors to ensure incident resolution.

Social Media, Content & Administrative Support

The Virtual Assistant will manage social media content, video editing, and repurposing across multiple platforms for two businesses. Additionally, they will handle administrative tasks, including email management, calendar scheduling, and maintaining customer records.

Customer Support Specialist (Trust & Resolution)

You will resolve issues raised by buyers and sellers, including fraud reports, disputes, and post-purchase inquiries. Additionally, you will collaborate across departments to ensure fair outcomes and maintain high-quality customer experiences.

Peer Support Specialist

The Peer Support Specialist provides support and care coordination for individuals transitioning from incarceration to the community, focusing on behavioral health and social service needs. They work with care teams to facilitate linkages to housing, employment, and treatment services while utilizing person-centered planning strategies.

Desktop Support Specialist (IT)

The IT Support Analyst provides first-line technical support for team members, managing service desk requests, onboarding, and troubleshooting common issues. They are responsible for maintaining the knowledge base, escalating complex cases, and managing hardware assets to ensure high service uptime.

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