Act as the primary point of contact for clients to manage onboarding, account opening, and general account management. Collaborate across internal departments to resolve client inquiries and ensure a seamless banking experience.
Remote Support Jobs (9,106)
Job category = Support
Assist with content execution across partner websites and mobile apps, including publishing updates and push notifications. Provide live-event and gameday support while monitoring platforms for accuracy and following established workflows.
L2 Technical Support Specialist (Siemens) (UA Private Entrepreneur Only)
brightfin
·
Full Time
·
3 Weeks Ago
brightfin
Provide Level 2 technical support for complex incidents involving the brightfin product on the ServiceNow platform. This includes performing root cause analysis, implementing configuration-based upgrades, and collaborating with internal teams for bug fixes.
Dog Behavior Support Specialist (Remote)
Cincinnati Animal CARE
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Full Time
·
3 Weeks Ago
Cincinnati Animal CARE
Provide virtual behavioral support and individualized training plans for foster and adopted dogs. Maintain behavior libraries, track success rates, and coordinate with medical and wellness staff to ensure animal success.
The role involves conducting initial and annual assessments to determine medical eligibility for members. It also requires coordinating service delivery, documenting data in web systems, and conducting educational sessions for families and agencies.
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The role involves researching, diagnosing, and resolving complex technical issues related to SIP signaling and voice service performance for business clients. Responsibilities include documenting issues in ticketing systems, contributing to the knowledge base, and escalating product bugs.
Provide end-to-end premium support and complex case management for high-profile Airbnb community members, including the luxury segment. Collaborate with internal stakeholders to resolve issues and contribute to team process improvements.
Online Tutor – Academic Support and Exam Preparation
Nachhilfeunterricht
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Full Time
·
3 Weeks Ago
Nachhilfeunterricht
Plan and deliver personalized educational activities tailored to the individual needs of students with special needs. Provide academic and personal progress support while maintaining a safe and inclusive learning environment.
Lead end-to-end onboarding initiatives for global strategic partners, ensuring a seamless transition from implementation to go-live. Collaborate cross-functionally to configure solutions and optimize onboarding processes for a better client experience.
Inclusive Education & Personalized Support Tutor
Nachhilfeunterricht
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Full Time
·
3 Weeks Ago
Nachhilfeunterricht
Plan and deliver personalized educational activities tailored to students with special educational needs. Foster an inclusive learning environment while identifying specific student needs to propose effective strategies.
Lead Field Service Representative - Power Distribution/Electrical
Schneider Electric
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Full Time
·
3 Weeks Ago
Schneider Electric
The Lead Field Service Representative installs, troubleshoots, and maintains electrical distribution equipment while managing key customer accounts. They also provide technical coaching and mentoring to other field representatives to ensure work quality and problem resolution.
Provide front-line technical support for software applications via email, phone, and video calls to resolve UI and API issues. Collaborate with internal teams and customers to document requests, educate users, and advocate for product improvements.
Call Center Agent im Gesundheitswesen (remote work) (m/w/d) – Technischer Support Patientenservice
Air Liquide
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Full Time
·
3 Weeks Ago
Air Liquide
The Call Center Agent will provide technical support to existing patients, assisting them with inquiries and ensuring their medical device supply is maintained. The role focuses on enhancing customer experience and building trust with patients through effective communication.
Lead and mentor a team of Customer Experience Managers to drive product adoption and revenue growth for strategic accounts. Act as a player-coach by managing a small portfolio of key accounts while streamlining strategy between sales and operations.
The Trainer is responsible for designing and maintaining a structured onboarding and refresher curriculum for Customer Support agents. They will produce engaging training materials and collaborate with QA and Team Leads to address performance gaps.
Lead and develop a combined onshore/offshore customer experience team while managing KPIs and operational reporting. Drive departmental growth through process automation, SOP enforcement, and cross-functional partnership to enhance the customer journey.
The Patient Support Liaison provides non-promotional support to patients, caregivers, and healthcare providers to navigate therapy access and reimbursement. They coordinate between specialty pharmacies and HCP offices to ensure efficient treatment initiation and adherence.
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Security Alarm Tech Support - Access Control, CCTV, Intrusion - Remote
Interface Systems
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Full Time
·
3 Weeks Ago
Interface Systems
Provide Level 2 technical support for security systems including CCTV, Access Control, and Intrusion services. Focus on fault isolation, repair, and service restoration while managing escalations from Level 1 support teams.
Serve as a security and compliance partner for customers by managing security reviews, questionnaires, and vendor risk assessments. Coordinate with internal teams to provide evidence and communicate security posture during incidents or onboarding.
Manage the data feed onboarding process for new clients by guiding them through authorization requirements and provisioning accounts. Collaborate with data providers and internal teams to resolve onboarding issues and improve operational workflows.
The role involves serving as the primary contact for customers and managing the full order lifecycle from entry to invoicing. Additionally, the coordinator manages production schedules, logistics, and shipping documentation to ensure on-time fulfillment.
Lead a 7-member team to manage customer onboarding and support operations while ensuring SLAs are met. Develop strategic roadmaps, optimize processes using AI tools, and handle complex strategic accounts.
The role focuses on providing exceptional customer service and obtaining vehicle releases from body shops and other locations. Responsibilities include handling professional calls, utilizing company resources for resolution, and potentially supporting chat and email channels.
Own steady-state support for SMB and mid-market accounts by triaging and resolving technical support tickets. Collaborate with engineering and implementation teams to identify systemic bugs and improve platform workflows.
The representative manages the client journey by coordinating service requests and maintaining accurate communication records. They serve as the primary point of contact to ensure client needs are addressed professionally and efficiently.
Provide first-line technical support and troubleshoot issues via email, chat, and Jira tickets. Collaborate with engineering teams to escalate complex problems and improve overall system reliability.
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Telework US Government Grants Management Specialist / Grants Support Specialist
Arcetyp LLC
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Full Time
·
3 Weeks Ago
Arcetyp LLC
Provide administrative, analytical, and technical support for the full federal grants lifecycle for the Institute of Museum and Library Services. This includes conducting completeness reviews, managing data within eGMS, and supporting pre-award and post-award activities.
Telework US Government Grants Management Specialist / Grants Support Specialist
Arcetyp LLC
·
Full Time
·
3 Weeks Ago
Arcetyp LLC
Provide administrative, analytical, and technical support for the full federal grants lifecycle for the Institute of Museum and Library Services. Responsibilities include conducting completeness reviews, maintaining data in eGMS, and supporting pre-award and post-award monitoring activities.
Telework US Government Grants Management Specialist / Grants Support Specialist
Arcetyp LLC
·
Full Time
·
3 Weeks Ago
Arcetyp LLC
Provide administrative, analytical, and technical support for the full federal grants lifecycle for the Institute of Museum and Library Services. Responsibilities include conducting completeness reviews, managing data in eGMS, and supporting pre-award and post-award monitoring activities.
Telework US Government Grants Management Specialist / Grants Support Specialist
Arcetyp LLC
·
Full Time
·
3 Weeks Ago
Arcetyp LLC
Provide administrative, analytical, and technical support for the full federal grants lifecycle for the Institute of Museum and Library Services. Responsibilities include conducting completeness reviews, managing data in eGMS, and supporting pre-award and post-award activities.
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