Provide exceptional support to hotel partners by resolving inquiries and troubleshooting issues across phone, email, and chat. Advocate for customers by gathering feedback to shape future software releases and creating training materials.
Remote Support Jobs (9,693)
Job category = Support
Serve as the primary point of contact for customers, managing inbound calls regarding underwriting, billing, and policy changes. Focus on identifying root causes of issues and delivering personalized, accurate solutions while meeting departmental KPIs.
Serve as the primary point of contact for customers, managing inbound calls regarding underwriting, billing, and policy changes. Focus on identifying root causes of issues and delivering personalized, solution-focused experiences to policyholders and agents.
Provide Tier 2 technical and customer support via phone and email for members, dealers, and partners. Manage support cases, process commercial orders, and maintain accurate CRM records.
The specialist will execute and monitor HR campaigns such as performance goals and competence assessments within Workday. They are also responsible for providing KPIs, performing ad hoc analysis, and collaborating with HR Communications to ensure seamless employee experiences.
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The role involves assisting users via phone, chat, and email to resolve hardware, software, and network issues. It also requires documenting service requests in the ITSM and acting as a liaison between customers and internal departments.
Provide high-quality customer support in Korean via chat, email, and ticketing systems to resolve gameplay, account, and payment issues. Collaborate with cross-functional teams to escalate critical issues and contribute to the creation of Korean support documentation and FAQs.
Remote Customer Service Coordinator
Triptasticadventures
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Full Time
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2 Weeks Ago
Triptasticadventures
The role involves managing reservation details, documentation, and scheduling activities for clients. It also requires maintaining accurate records and communicating updates and confirmations.
Remote Scheduling and Support Assistant
Triptasticadventures
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Full Time
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2 Weeks Ago
Triptasticadventures
Coordinate personalized travel and event arrangements including lodging, transportation, and activities for clients. Manage reservations, provide recommendations, and maintain accurate client records via various communication platforms.
Coordinate client reservations for lodging, activities, transportation, and events. Manage updates, research options, and maintain organized records for clients.
Provide technical support and troubleshooting for global customers using Microsoft Cloud technologies. Investigate platform issues, support integrations, and collaborate with engineering teams to ensure high service quality.
EMEA - Technical Customer Success Manager
AIRS Medical Inc
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Full Time
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2 Weeks Ago
AIRS Medical Inc
EMEA - Clinical Customer Success Manager/MTRA
AIRS Medical Inc
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Full Time
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2 Weeks Ago
AIRS Medical Inc
The role involves managing omnichannel client communications and support tickets while ensuring strict adherence to SLAs. Additionally, the specialist monitors live virtual classes to ensure tutor compliance and performs quality assurance audits on recorded sessions.
Manage company communication channels to assist clients with trading accounts and resolve technical or transactional issues. Coordinate with internal departments to ensure timely resolution of inquiries and maintain accurate CRM records.
Support the planning and delivery of live events by managing reports, data, and financial reconciliations. Collaborate with Event Project Managers to ensure projects are delivered on time, within scope, and according to budget.
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Customer Care, Iloilo
iRhythm Technologies, Inc.
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Full Time
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2 Weeks Ago
iRhythm Technologies, Inc.
The Customer Care Advocate manages high-volume inbound calls to verify patient insurance, estimate benefit coverage, and discuss payment options. They are responsible for documenting all activities in Salesforce and resolving customer concerns regarding products and enrollment.
Mitarbeiter technischer Support (m/w/d) für Bausoftware
Bps Software Gmbh Co Kg
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Full Time
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2 Weeks Ago
Bps Software Gmbh Co Kg
Provide technical support to construction industry clients by resolving tickets via Jira, email, and phone. Analyze technical issues and data errors using SQL and collaborate with product development to improve software based on customer feedback.
Provide remote technical support for Alliant Systems and LinenMaster software platforms to U.S. customers. Troubleshoot software issues, document interactions in Salesforce, and assist with onboarding and system setup.
Remote Customer Service Representative
Next Stops travel
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Full Time
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2 Weeks Ago
Next Stops travel
Act as the primary contact for client inquiries and recommend appropriate service options. Organize schedules, manage third-party reservations, and maintain accurate internal records.
Remote Customer Service Representative
Next Stops travel
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Full Time
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2 Weeks Ago
Next Stops travel
The representative serves as the primary contact for client inquiries and manages the end-to-end planning process. Responsibilities include organizing service plans, confirming third-party reservations, and maintaining accurate internal records.
The CSR is responsible for collecting and documenting First Notice of Loss (FNOL) details from customers experiencing stressful events. They must provide empathetic support and accurately enter claim information into designated systems following client-specific instructions.
Collect and document First Notice of Loss (FNOL) details while providing empathetic support to customers during stressful events. Ensure accurate data entry into account management systems and resolve customer issues according to client instructions.
Act as the primary contact between customers and field technicians, managing inbound calls and scheduling jobs. Handle CRM updates, basic billing tasks, and operational coordination to ensure efficient service delivery.
The role involves managing inbound customer tickets, emails, live chats, and outbound calls to support customers on their health journey. Additionally, the specialist will coordinate with pharmacies and assist internal stakeholders with customer service tasks.
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Manage high-volume B2B customer communications, including quotations and order confirmations. Coordinate with suppliers and warehouses to ensure seamless end-to-end logistics and order fulfillment.
Customer Service Executive - IDCS
Alpha Iota BPO Sdn Bhd
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Full Time
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2 Weeks Ago
Alpha Iota BPO Sdn Bhd
Handle multiple simultaneous live chat conversations to provide high-quality customer service and resolve issues professionally. Manage inquiries efficiently across various projects while operating in a rotational shift environment.
Customer Service Manager (E-commerce / Dropshipping)
BJ-Ecom B.V.
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Full Time
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2 Weeks Ago
BJ-Ecom B.V.
Lead and optimize customer service operations by overseeing a team of 12 agents. Ensure smooth daily operations and continuously improve support systems and performance.
Customer Experience Associate (CXA) Level 1 (Contractor)
Indigo Insurance Ltd
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Full Time
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2 Weeks Ago
Indigo Insurance Ltd
Ensure exceptional customer satisfaction by providing personalized assistance and resolving inquiries for clients and claimants. Manage insurance policy tasks including processing new business, endorsements, renewals, and claims reporting.
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