The representative manages the client journey by coordinating service requests and maintaining accurate communication records. They serve as the primary point of contact to ensure client needs are addressed professionally and efficiently.
Remote Support Jobs (9,112)
Job category = Support
Provide first-line technical support and troubleshoot issues via email, chat, and Jira tickets. Collaborate with engineering teams to escalate complex problems and improve overall system reliability.
Telework US Government Grants Management Specialist / Grants Support Specialist
Arcetyp LLC
·
Full Time
·
3 Weeks Ago
Arcetyp LLC
Provide administrative, analytical, and technical support for the full federal grants lifecycle for the Institute of Museum and Library Services. This includes conducting completeness reviews, managing data within eGMS, and supporting pre-award and post-award activities.
Telework US Government Grants Management Specialist / Grants Support Specialist
Arcetyp LLC
·
Full Time
·
3 Weeks Ago
Arcetyp LLC
Provide administrative, analytical, and technical support for the full federal grants lifecycle for the Institute of Museum and Library Services. Responsibilities include conducting completeness reviews, maintaining data in eGMS, and supporting pre-award and post-award monitoring activities.
Telework US Government Grants Management Specialist / Grants Support Specialist
Arcetyp LLC
·
Full Time
·
3 Weeks Ago
Arcetyp LLC
Provide administrative, analytical, and technical support for the full federal grants lifecycle for the Institute of Museum and Library Services. Responsibilities include conducting completeness reviews, managing data in eGMS, and supporting pre-award and post-award monitoring activities.
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Telework US Government Grants Management Specialist / Grants Support Specialist
Arcetyp LLC
·
Full Time
·
3 Weeks Ago
Arcetyp LLC
Provide administrative, analytical, and technical support for the full federal grants lifecycle for the Institute of Museum and Library Services. Responsibilities include conducting completeness reviews, managing data in eGMS, and supporting pre-award and post-award activities.
Telework US Government Grants Management Specialist / Grants Support Specialist
Arcetyp LLC
·
Full Time
·
3 Weeks Ago
Arcetyp LLC
Provide administrative, analytical, and technical support for the full federal grants lifecycle for the Institute of Museum and Library Services. This includes conducting completeness reviews, managing data in eGMS, and supporting pre-award and post-award activities.
Acts as a senior technical advisor and strategic partner for enterprise customers to drive product adoption and business outcomes. Bridges the gap between customer stakeholders and internal teams to manage complex technical initiatives and long-term relationship health.
Oversee the installation, commissioning, and technical support of Daikin HVAC product lines. Deliver on-site technical training and resolve complex field issues related to system design and performance.
Associate I, BPS Operations Processing Agent - Call Center
FIS Global
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Full Time
·
3 Weeks Ago
FIS Global
Respond to customer inquiries via phone, email, SMS, and chat to resolve basic payment and account requests. Maintain knowledge of client products and escalate complex grievances to senior representatives.
Fall 2026 - Bazaar Program Food & Beverage Vendor Support Internship (surrounding Boston, MA or Providence, RI areas only) - Remote & In-Person | Otoño 2026 - Pasantía de Apoyo de Proveedorxs de Alimentos y Bebidas del Programa Bazaar - Remoto/Presencial
Cultural Survival
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Full Time
·
3 Weeks Ago
Cultural Survival
Coordinate food and beverage vendors for the Bazaar program, including outreach, onboarding, and compliance tracking. Support food sovereignty initiatives through research, data analysis of surveys, and administrative event preparation.
Remote Bilingual Patient Support Agent | Mexico
Resolv.Global
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Full Time
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3 Weeks Ago
Resolv.Global
Act as the primary point of contact for patients by managing inquiries via phone, email, and chat. Responsibilities include scheduling appointments, providing pre- and post-visit guidance, and maintaining accurate patient records.
Senior Director of Technical Assistance
Environmental Protection Network (EPN)
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Full Time
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3 Weeks Ago
Environmental Protection Network (EPN)
Leads a Technical Assistance team of 11 staff members to drive national strategy and operational execution. Serves as a member of the executive leadership team to advance the organization's mission through strategic vision and team coaching.
Travel Experience Support Specialist
Hopesglobalgetaways
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Full Time
·
3 Weeks Ago
Hopesglobalgetaways
Assist clients with customized travel itineraries, reservation coordination, and general service requests. Provide accurate recommendations and maintain updated client records using digital tools.
Coordinate travel arrangements and support clients through the booking process to ensure professional and detailed trip planning. Research lodging, transportation, and vacation packages while maintaining organized client documentation.
Travel Customer Experience Associate
Hopesglobalgetaways
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Full Time
·
3 Weeks Ago
Hopesglobalgetaways
The associate will support clients with vacation planning, itinerary coordination, and reservation management. They are responsible for researching travel options and providing attentive customer service via phone, email, and messaging.
The specialist manages incoming customer calls with empathy to provide veterinary diagnostic support and order entry. They are responsible for resolving customer issues, updating Salesforce data, and identifying potential sales leads.
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Provide front-line technical support to local and remote users via phone, chat, and email. Diagnose and resolve hardware, software, and network issues while documenting all actions in an ITSM tracking system.
Seasonal Remote Customer Support Representative (English-Speaking) | Mexico
Resolv.Global
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Full Time
·
3 Weeks Ago
Resolv.Global
Provide multi-channel customer support via phone, chat, email, and SMS for an eCommerce team. Handle purchase-related inquiries, order support, and document all customer interactions accurately.
Serve as the primary security and compliance partner for customers and prospects to help them navigate the platform's security environment. Manage security questionnaires, vendor risk assessments, and coordinate customer-facing communications during security incidents.
Serve as the primary security and compliance partner for customers and prospects by managing security reviews and questionnaires. Coordinate with internal teams to provide evidence and communicate security posture during incidents or onboarding.
The specialist manages and resolves client Help Desk tickets and incoming support calls. They act as a subject matter expert in specific core system areas to assist clients, vendors, and peers.
Lead the strategic direction and operational execution of the Customer Care function to ensure world-class partner support. Partner with Product and Engineering to translate partner feedback into platform improvements and manage high-stakes retention situations.
Remote --- Automotive Customer Service Representative-Bilingual (Spanish)
Teleperformance
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Full Time
·
3 Weeks Ago
Teleperformance
Respond to customer inquiries via phone, email, chat, and social media in both English and Spanish. Resolve issues, process payments, and track call information for auditing and reporting purposes.
Acts as the primary liaison between the Customer Experience team and Engineering to translate customer issues into actionable technical reports. Investigates system bugs and performs manual data updates using internal tools to ensure warehouse operations continue smoothly.
Bilingual Customer Care Respresentatives | Mexico - Remote
Resolv.Global
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Full Time
·
3 Weeks Ago
Resolv.Global
Provide professional customer support across phone, email, chat, and social media channels. Resolve inquiries regarding orders, billing, and product information while maintaining accurate customer records.
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Act as the primary technical support resource for CensiTrac clients to resolve application and hardware issues. Coordinate with internal departments and maintain in-depth product knowledge to ensure client satisfaction.
Sr. Manager – Run the Engine Development Support
Thermo Fisher Scientific
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Full Time
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3 Weeks Ago
Thermo Fisher Scientific
Lead a technical development support team focused on troubleshooting, root cause analysis, and operational stability for digital data and integration platforms. Ensure all code changes comply with SDLC, validation, and change control processes within a regulated environment.
Serve as the first point of contact for troubleshooting hardware, software, and network issues for end users. Manage the full device lifecycle, including provisioning resources and maintaining security configurations and documentation.
The Product Support Specialist resolves complex software issues and provides timely solutions to users while maintaining an empathy-based customer experience. Responsibilities include documenting inquiries, configuring software solutions, and collaborating with R&D teams to prevent recurring issues.
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