Manage the customer support inbox by triaging tickets and communicating resolutions in plain language. Investigate technical bugs end-to-end, reproducing issues and coordinating with engineering for code fixes.
Remote Support Jobs (9,650)
Job category = Support
Senior Manager, Product & Data Support
Definitive Healthcare, US
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Full Time
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9 Weeks Ago
Definitive Healthcare, US
Design and operate the Tier-2 product and data support function to reduce escalations to Product and Engineering teams. Build the systems, knowledge infrastructure, and a small team of specialists to improve resolution times and visibility.
(Remote) Manager of Software Services & Support
Harris Computer
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Full Time
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9 Weeks Ago
Harris Computer
Lead the Software Professional Services and Support team while overseeing billable services delivery and technical implementations for healthcare clients. Act as the primary liaison between clients and internal R&D teams to translate technical requirements into product roadmap decisions.
Serve as a subject matter expert and escalation point for complex software application issues to ensure timely resolution for clients. Proactively investigate system patterns and provide mentorship to junior team members to improve overall team performance.
Responsible for handling daily operations of client programs, including processing delinquent cases and fulfilling citizen requests. The role focuses on maintaining accurate records and collaborating with teams to improve customer service processes.
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Itinerary Customer Service Coordinator
Triptasticadventures
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Full Time
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9 Weeks Ago
Triptasticadventures
Coordinate personalized travel arrangements including accommodations, transportation, and activities for clients. Maintain accurate records and provide professional communication via email and phone to ensure reservation accuracy.
Hospitality Customer Service Coordinator
Triptasticadventures
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Full Time
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9 Weeks Ago
Triptasticadventures
Coordinate personalized hospitality arrangements including accommodations, transportation, and events for clients. Manage reservations, research options, and maintain accurate documentation while communicating professionally via email and phone.
Provide broad paralegal support for the Madrid practice groups from the UK, focusing on transaction coordination and document management. Responsibilities include managing checklists, overseeing completion processes, and assisting with due diligence and transaction bibles.
Customer Service Specialist with Croatian| Work with us at Foundever!
Foundever®
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Full Time
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9 Weeks Ago
Foundever®
Provide customer experience services as a specialist. Support customers in Croatian across areas such as customer service, sales, or technical support.
Customer Service Specialist with Slovenian| Work with us at Foundever!
Foundever®
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Full Time
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9 Weeks Ago
Foundever®
Provide high-quality customer experience and support for Slovenian-speaking clients. Engage in customer service, sales, or technical support activities within a global team.
Customer Tech Care Lead Customer Care Department - Remote
Stellar Tech
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Full Time
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9 Weeks Ago
Stellar Tech
Lead a specialized engineering squad to technically resolve complex user issues and architect automation solutions to prevent recurrence. Act as the primary technical bridge between customer support and engineering teams while overseeing LLM-based AI agent delivery.
Customer Service Rep II
Transaction Network Services
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Full Time
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9 Weeks Ago
Transaction Network Services
Provide technical support to internal and external customers via chat, email, and phone while managing tickets and system alerts. Monitor production environments for performance issues and route technical problems to the appropriate teams or vendors.
Strategically accompany selected key customers throughout their lifecycle to maximize their benefit from the Proalpha ERP system. Analyze usage patterns and health scores to identify value-adding potentials and develop innovative service concepts in collaboration with internal teams.
Customer Relations Manager (M/F)
Full Circle Wind Services
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Full Time
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9 Weeks Ago
Full Circle Wind Services
Acts as the primary liaison between wind farm owners and internal teams to translate client needs into operational priorities. Responsible for monitoring contract compliance, managing service delivery communications, and reporting performance metrics.
The intern will manage internal IT support tickets via Jira and provide technical assistance for hardware, software, and connectivity issues. Additionally, they will handle N1 security responses, endpoint hardening, and the onboarding/offboarding of employee devices.
Customer Service Specialist with German | Work with us at Foundever!
Foundever®
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Full Time
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9 Weeks Ago
Foundever®
Provide high-quality customer experience (CX) support for German-speaking clients. Handle tasks across customer service, sales, technical support, and operations depending on the assigned project.
Call Center Agent - Kreditabsicherung im Homeoffice (w/m/d)
smava GmbH
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Full Time
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9 Weeks Ago
smava GmbH
Provide telephone consultation to customers regarding credit insurance and income protection after their loan has been closed. Identify individual customer needs and offer tailored insurance solutions using internal digital systems.
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Call Center Agent - Kundenakquise im Homeoffice (w/m/d)
smava GmbH
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Full Time
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9 Weeks Ago
smava GmbH
The agent is responsible for optimizing and completing customer data sets via outbound calls to facilitate the loan process. They also route customer inquiries to credit specialists and contribute to the improvement of quality management processes.
Call Center Agent - Kundenrückgewinnung im Homeoffice (w/m/d)
smava GmbH
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Full Time
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9 Weeks Ago
smava GmbH
Responsible for optimizing and completing customer data records via outbound calls to facilitate loan applications. The role involves guiding customers toward the best loan options and collaborating on process improvements for quality management.
Customer Engagement Travel Advisor
Hopesglobalgetaways
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Full Time
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9 Weeks Ago
Hopesglobalgetaways
Connect with clients to understand their travel goals and coordinate personalized vacation arrangements. Provide ongoing support and maintain accurate customer records throughout the booking process.
Assist clients with vacation planning, research destinations, and coordinate travel arrangements. Provide ongoing support and maintain accurate customer records to ensure a seamless travel experience.
Techn. Applikationsspezialist:in (m/w/d) für den Software-Support für unsere ORBIS U - Produkte
Dedalus
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Full Time
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9 Weeks Ago
Dedalus
The role involves providing technical software support for ORBIS U products, handling customer inquiries, and documenting issues in a regulated medical software environment. Responsibilities include analyzing and fixing errors in Linux and containerized systems and participating in a 24/7 on-call rotation.
The role involves processing client requests and organizing reservation components such as accommodations and transportation. The coordinator is responsible for maintaining documentation and providing timely updates to ensure a professional client experience.
The agent will act as a trusted advisor to help clients plan, book, and manage travel itineraries including cruises and resorts. They are responsible for handling documentation, resolving client concerns, and maintaining long-term customer relationships.
The agent will assist clients in planning and booking travel experiences, including cruises and custom itineraries. They are responsible for managing documentation, resolving client concerns, and building long-term customer relationships.
The agent will act as a trusted advisor to help clients plan, book, and manage travel experiences including cruises and custom itineraries. They are responsible for handling bookings, resolving client concerns, and maintaining long-term client relationships.
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We'll notify you when new positions matching this search are posted
The agent will act as a trusted advisor to help clients plan, book, and manage travel itineraries including cruises and resorts. They are responsible for handling bookings, resolving client concerns, and maintaining long-term customer relationships.
The agent will act as a trusted advisor to help clients plan, book, and manage travel itineraries including cruises and resorts. They are responsible for handling bookings, resolving client concerns, and maintaining long-term client relationships.
The agent will assist clients with planning, booking, and managing travel itineraries including cruises and resorts. They are responsible for providing exceptional customer service and resolving client concerns to build long-term relationships.
The agent will act as a trusted advisor to help clients plan, book, and manage travel itineraries including cruises and resorts. They are responsible for handling documentation, resolving client concerns, and building long-term customer relationships.
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