Own device lifecycle management, identity governance, and endpoint security for a remote-first SaaS company. Drive IT operations automation and maintain compliance standards such as SOC 2 and ISO 27001.
Remote Support Jobs (9,103)
Job category = Support
Adjoint(e) administratif(ve), support aux ventes
Environex Eurofins Inc.
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Full Time
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17 hours ago
Environex Eurofins Inc.
The role involves providing administrative and secretarial support to the environmental sales team, including managing pricing grids in LIMS systems. Key duties include preparing service offers, handling client inquiries, and monitoring billing anomalies to ensure accuracy.
Lead and scale the technical support team by overseeing ticketing systems, escalation pathways, and SLAs. Implement AI-driven support tools and analyze customer data to improve product enhancements and efficiency.
Handle first and second tier customer inquiries via phone, email, and web-based applications to resolve problems and track issues. Maintain detailed logs and reports while coordinating with supervisors and other departments for escalation and billing resolution.
Hydrographic Technical Support Consultant
Teledyne Technologies Incorporated
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Full Time
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17 hours ago
Teledyne Technologies Incorporated
Provide first-line technical support and deliver software training to global customers to maximize the value of CARIS software solutions. Act as a subject matter expert in hydrographic data processing and design integrated technical solutions for clients.
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Provide first-level technical support and assistance for patient portal applications via inbound calls in a 24/7 call center environment. Escalate complex issues to appropriate teams and suggest improvements to enhance the patient experience.
The PSA Support Coordinator is responsible for reviewing and correcting data within the firm's PSA software to ensure accuracy in billable hours and client records. They also generate reports upon request and troubleshoot minor system issues.
Work From Home - Part-Time Client Services Representative
Global Elite Empire Consultants
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Full Time
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17 hours ago
Global Elite Empire Consultants
The role involves virtually communicating with clients to present and explain insurance products and benefits packages. Responsibilities include scheduling appointments, completing applications, and maintaining long-term client relationships.
The role involves resolving borrower inquiries regarding current mortgage loans through inbound and outbound calls. Responsibilities include researching customer issues, updating servicing systems, and completing follow-up tasks to ensure satisfaction.
Lead and develop a team of Member Support Specialists to provide a seamless omnichannel experience across voice, email, chat, and social media. Drive operational excellence through data analysis, technical troubleshooting, and acting as the primary escalation point for complex member inquiries.
Field Service Representative - Power Distribution/Electrical
Schneider Electric
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Full Time
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17 hours ago
Schneider Electric
Install, commission, and maintain customer power distribution systems to ensure reliability and safety. Diagnose technical issues onsite and recommend operational enhancements to customers.
Call Center Rep, Medical Answering Service
Lifepoint Health
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Full Time
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17 hours ago
Lifepoint Health
Responsible for answering inbound calls from patients and clinicians and relaying messages to the appropriate physicians. The role involves documenting caller information accurately and adhering to service level agreements and corporate compliance.
Oversee regional customer service operations by managing a team of people managers and ensuring high-quality support for the community. Drive performance through behavior-based coaching, strategic planning, and the execution of complex escalation handling.
Provide technical assistance to users via online chat in English to resolve service-related issues. Handle subscription cancellations, refund requests, and manage up to three simultaneous customer chats.
Serve as the primary point of contact for high-level clinical IT escalations across Europe, providing expert on-site and remote support. Drive operational efficiency and system performance by resolving complex software integrations and connectivity issues within hospital infrastructures.
The Field Service Representative is responsible for installing, maintaining, and repairing diagnostic instruments in hospital laboratory environments. This includes performing preventative maintenance, field modifications, and providing exceptional customer service with minimal supervision.
Customer Service Representative
U.S. Bank National Association
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Full Time
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18 hours ago
U.S. Bank National Association
Act as the first point of contact for customers providing high-quality support for banking and card-related inquiries in Polish and English. Resolve customer issues via phone and digital channels while maintaining accurate internal documentation.
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Provide first-line technical support and troubleshoot customer inquiries regarding financial messaging solutions. Collaborate with IT experts to resolve technical issues and maintain detailed interaction logs.
Clinical Support Specialist - Remote
Medbridge Healthcare
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Full Time
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18 hours ago
Medbridge Healthcare
Provide clinical and technical support to sleep labs and physicians via remote platforms and EMR systems. Responsibilities include scoring various sleep studies, training staff, and developing clinical operations procedures for diagnostic sleep centers.
Customer Support Associate
Oxford Medical Simulation
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Full Time
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18 hours ago
Oxford Medical Simulation
Handle client support tickets via email and chat while maintaining and improving the knowledge base. Collaborate with product teams to document bugs and contribute to QA for new feature releases.
Provide Tier 1 support for users of a Learning Management System via live chat, tickets, and phone calls. Monitor user trends and maintain KPIs to ensure users stay on track with required training.
The specialist is responsible for contacting career transition program participants via call and email to activate their programs. They provide professional guidance, address queries, and encourage active participation in the coaching process.
Handle inbound customer inquiries for Vodafone Kabel Deutschland and identify potential sales opportunities during conversations. Ensure high quality of service and collaborate with 2nd and 3rd level support for timely problem resolution.
Dealer Support Associate - Export
HARMAN International
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Full Time
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19 hours ago
HARMAN International
Provide support to dealers specifically for export operations. Ensure efficient coordination and service delivery within the HARMAN ecosystem.
Provide customer support via calls and web interfaces to resolve routine problems and retain customers through discount services. Maintain production levels, navigate multiple systems, and ensure all quality targets are met.
Act as the first point of contact for enterprise users to provide first-level technical support via phone, email, and chat. Responsible for logging, tracking, and resolving incidents and service requests while maintaining knowledge bases and security access.
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The Guest Services Coordinator manages travel reservations, itineraries, and client communications to ensure a smooth travel experience. They are responsible for reviewing travel details for accuracy and maintaining organized documentation.
The role involves administering SCCM and Intune for software, image, and patch deployment and troubleshooting. It also requires managing Level 3 desktop support issues and collaborating with internal teams and third-party vendors.
Healthcare Support Operations Manager
Summit Fire National Consulting
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Full Time
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19 hours ago
Summit Fire National Consulting
Manage centralized customer support operations and administrative workflows for healthcare account customers. Lead the Healthcare CSR team and National Account Coordinators to ensure operational efficiency and customer satisfaction.
Design and manage the end-to-end customer experience for energy projects, serving as the central point of contact for residents, tenants, and property managers. Coordinate structured onboarding and collaborate with internal teams to continuously improve service and software processes.
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