Act as the first point of contact for customers, providing high-quality support for banking and card-related inquiries in Polish and English. Resolve issues during first contact and maintain accurate documentation in internal systems.
Remote Support Jobs (9,103)
Job category = Support
Provide functional support for business transformation and product development projects. Focus on managing financial modules and operational workflows within the NetSuite ecosystem.
Assist families in understanding and selecting appropriate benefit options through professional communication. Provide reliable support and contribute ideas to improve team systems and the client experience.
Client Service Representative
TOPPAN Packaging Americas
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Full Time
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21 hours ago
TOPPAN Packaging Americas
Manage day-to-day client account requirements and deliver excellent customer service while supporting junior staff. Coordinate pre-artwork build activities, manage timelines, and identify process improvements to meet KPIs.
Handle inbound and outbound calls for the UK's largest health provider, ensuring timely resolution of customer queries. Accurately record client information in systems while maintaining strict GDPR data protection standards.
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Provide frontline technical support to customers via multiple channels and maintain the website's FAQ page. Gather user feedback to collaborate with developers for product enhancements and propose creative operational projects.
Technology Support Analyst - Transmission Support - Bilingual (Mandarin)
JPMorgan Chase & Co.
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Full Time
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22 hours ago
JPMorgan Chase & Co.
Provide 24/7 technical assistance for transaction initiation and reporting while troubleshooting connectivity and file transmission issues. Collaborate with global teams to resolve client inquiries and maintain operational policies and training materials.
Manage relationships with promoters and venues to optimize platform use and ensure compliance with SLAs. Collaborate with Product and Engineering teams to report bugs and drive product evolution based on customer needs.
German-Speaking Customer Service Agent
The Global Talent Co.
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Full Time
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23 hours ago
The Global Talent Co.
Handle customer inquiries and resolve complaints via email and written channels in German. Collaborate with internal teams to ensure a seamless customer experience and maintain accurate records.
Handle customer inquiries regarding orders, deliveries, and returns via a ticket management system. Manage payment issues through PayPal, Klarna, and Shopify Payments, and maintain customer reviews on platforms like TrustPilot.
Provide remote technical support and troubleshooting for software and hardware systems across the EMEA region. Configure and integrate electrical, thermal, and telecom components while managing customer relationships and service level agreements.
Serve as the first point of contact for customers to resolve inquiries and complaints with a professional and caring approach. Maintain accurate documentation of interactions and stay current on product information through continuous learning.
Respond to customer inquiries via chat platforms like TikTok, Shopee, and Lazada regarding products and promotions. Resolve customer complaints and order-related issues while collaborating with internal teams to ensure timely solutions.
Manage the end-to-end order process and coordinate production schedules between suppliers, sales representatives, and clients. Build sustainable customer relationships and maintain accurate records of all interactions and transactions in internal systems.
Lead the collegiate chapter support team focusing on risk management, membership, and finance to enhance the member experience. Serve as a key resource for volunteers and university partners while overseeing strategic planning and educational development.
Respond to member and provider inquiries regarding health benefits and precertification via phone and email. Negotiate with out-of-network providers and document all interactions in the system call log.
Lead the collegiate chapter support team in managing risk, membership, and finance to enhance the member experience. Serve as a key resource for volunteers and university partners while overseeing strategic planning and educational development.
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Own end-to-end technical support for enterprise and B2B customers, focusing on the ElevenAgents platform and API integrations. Identify product gaps from support patterns and maintain accurate technical documentation to improve the product.
Provide L1/L2 technical support for CAD, PLM, and JT-related issues, focusing on 3D visualization and data exchange. Analyze business requirements and document support cases and best practices in ticketing systems.
Lead and develop a high-performing IT support organization by designing and executing a tiered service delivery model (Tier 0-2). Oversee technology operations, manage a $5M budget, and partner with PMO, GRC, and Security teams to align with enterprise strategy.
Assist in the execution of corporate pharmacy strategies and standardize practices across a national network. Manage operational reports, resolve pharmacy partner inquiries, and support the launch of new products and programs.
Manage care worker rosters and schedule adjustments to ensure efficient service delivery. Handle high-volume inbound customer enquiries with empathy to achieve first-call resolution.
Provide multi-channel support to customers by answering inquiries, troubleshooting product issues, and resolving complaints. Maintain accurate customer records and contribute to the development of a product knowledge base.
Client Services Advisor
Spieldenner Financial Group
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Full Time
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Yesterday
Spieldenner Financial Group
The role involves scheduling appointments with potential clients and researching their financial needs to customize insurance options. The advisor will meet with families virtually or in-person to present coverage plans and facilitate the application process through underwriting.
Respond to customer inquiries via chat platforms like TikTok, Shopee, and Lazada regarding products and promotions. Resolve customer complaints and order-related issues while collaborating with internal teams to ensure seamless service delivery.
Part Time Customer Service Representative
Acquire Intelligence
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Full Time
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Yesterday
Acquire Intelligence
Handle customer interactions via phone, email, and chat to resolve inquiries, complaints, and process food orders. Maintain accurate records of all customer transactions and interactions following established call management standards.
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Provide personalized onboarding support and compliance guidance for customers using A2P products. Manage onboarding SLAs, track metrics, and collaborate with product teams to resolve service issues.
Serve as the first point of contact for technical inquiries, troubleshooting basic issues and documenting interactions. Escalate complex problems to higher-level teams while maintaining productivity and service standards.
Lead and develop a team of Data Support Technicians to ensure accurate and timely entry of prescription data into the pharmacy management system. Oversee workflow, monitor productivity metrics, and collaborate with IT and Pharmacy Operations to improve system scalability and data integrity.
Manage order processing and support for assigned commercial customer zones, serving as a customer advocate to resolve issues and delays. Coordinate with cross-functional teams and vendors to ensure accurate sourcing and delivery of products.
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