The specialist is responsible for contacting career transition program participants via call and email to activate their programs. They provide professional guidance, address queries, and encourage active participation in the coaching process.
Remote Support Jobs (9,112)
Job category = Support
Handle inbound customer inquiries for Vodafone Kabel Deutschland and identify potential sales opportunities during conversations. Ensure high quality of service and collaborate with 2nd and 3rd level support for timely problem resolution.
Dealer Support Associate - Export
HARMAN International
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Full Time
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21 hours ago
HARMAN International
Provide support to dealers specifically for export operations. Ensure efficient coordination and service delivery within the HARMAN ecosystem.
Provide customer support via calls and web interfaces to resolve routine problems and retain customers through discount services. Maintain production levels, navigate multiple systems, and ensure all quality targets are met.
Act as the first point of contact for enterprise users to provide first-level technical support via phone, email, and chat. Responsible for logging, tracking, and resolving incidents and service requests while maintaining knowledge bases and security access.
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The Guest Services Coordinator manages travel reservations, itineraries, and client communications to ensure a smooth travel experience. They are responsible for reviewing travel details for accuracy and maintaining organized documentation.
The role involves administering SCCM and Intune for software, image, and patch deployment and troubleshooting. It also requires managing Level 3 desktop support issues and collaborating with internal teams and third-party vendors.
Healthcare Support Operations Manager
Summit Fire National Consulting
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Full Time
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21 hours ago
Summit Fire National Consulting
Manage centralized customer support operations and administrative workflows for healthcare account customers. Lead the Healthcare CSR team and National Account Coordinators to ensure operational efficiency and customer satisfaction.
Design and manage the end-to-end customer experience for energy projects, serving as the central point of contact for residents, tenants, and property managers. Coordinate structured onboarding and collaborate with internal teams to continuously improve service and software processes.
Act as the first point of contact for customers, providing high-quality support for banking and card-related inquiries in Polish and English. Resolve issues during first contact and maintain accurate documentation in internal systems.
Provide functional support for business transformation and product development projects. Focus on managing financial modules and operational workflows within the NetSuite ecosystem.
Assist families in understanding and selecting appropriate benefit options through professional communication. Provide reliable support and contribute ideas to improve team systems and the client experience.
Client Service Representative
TOPPAN Packaging Americas
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Full Time
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23 hours ago
TOPPAN Packaging Americas
Manage day-to-day client account requirements and deliver excellent customer service while supporting junior staff. Coordinate pre-artwork build activities, manage timelines, and identify process improvements to meet KPIs.
Handle inbound and outbound calls for the UK's largest health provider, ensuring timely resolution of customer queries. Accurately record client information in systems while maintaining strict GDPR data protection standards.
Provide frontline technical support to customers via multiple channels and maintain the website's FAQ page. Gather user feedback to collaborate with developers for product enhancements and propose creative operational projects.
Technology Support Analyst - Transmission Support - Bilingual (Mandarin)
JPMorgan Chase & Co.
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Full Time
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Yesterday
JPMorgan Chase & Co.
Provide 24/7 technical assistance for transaction initiation and reporting while troubleshooting connectivity and file transmission issues. Collaborate with global teams to resolve client inquiries and maintain operational policies and training materials.
Manage relationships with promoters and venues to optimize platform use and ensure compliance with SLAs. Collaborate with Product and Engineering teams to report bugs and drive product evolution based on customer needs.
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German-Speaking Customer Service Agent
The Global Talent Co.
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Full Time
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Yesterday
The Global Talent Co.
Handle customer inquiries and resolve complaints via email and written channels in German. Collaborate with internal teams to ensure a seamless customer experience and maintain accurate records.
Handle customer inquiries regarding orders, deliveries, and returns via a ticket management system. Manage payment issues through PayPal, Klarna, and Shopify Payments, and maintain customer reviews on platforms like TrustPilot.
Provide remote technical support and troubleshooting for software and hardware systems across the EMEA region. Configure and integrate electrical, thermal, and telecom components while managing customer relationships and service level agreements.
Serve as the first point of contact for customers to resolve inquiries and complaints with a professional and caring approach. Maintain accurate documentation of interactions and stay current on product information through continuous learning.
Respond to customer inquiries via chat platforms like TikTok, Shopee, and Lazada regarding products and promotions. Resolve customer complaints and order-related issues while collaborating with internal teams to ensure timely solutions.
Manage the end-to-end order process and coordinate production schedules between suppliers, sales representatives, and clients. Build sustainable customer relationships and maintain accurate records of all interactions and transactions in internal systems.
Lead the collegiate chapter support team focusing on risk management, membership, and finance to enhance the member experience. Serve as a key resource for volunteers and university partners while overseeing strategic planning and educational development.
Respond to member and provider inquiries regarding health benefits and precertification via phone and email. Negotiate with out-of-network providers and document all interactions in the system call log.
Lead the collegiate chapter support team in managing risk, membership, and finance to enhance the member experience. Serve as a key resource for volunteers and university partners while overseeing strategic planning and educational development.
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Own end-to-end technical support for enterprise and B2B customers, focusing on the ElevenAgents platform and API integrations. Identify product gaps from support patterns and maintain accurate technical documentation to improve the product.
Provide L1/L2 technical support for CAD, PLM, and JT-related issues, focusing on 3D visualization and data exchange. Analyze business requirements and document support cases and best practices in ticketing systems.
Lead and develop a high-performing IT support organization by designing and executing a tiered service delivery model (Tier 0-2). Oversee technology operations, manage a $5M budget, and partner with PMO, GRC, and Security teams to align with enterprise strategy.
Assist in the execution of corporate pharmacy strategies and standardize practices across a national network. Manage operational reports, resolve pharmacy partner inquiries, and support the launch of new products and programs.
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