The Customer Support Specialist will manage inbound support tickets, troubleshooting device installation, streaming connectivity, and event registration issues. They will also collaborate with Engineering and Product teams while acting as a liaison with outsourced support partners to ensure service quality.
Remote Support Jobs (9,130)
Job category = Support
PT ESOL Instructor and Program Support-LUCHA
Catholic Charities Community Services
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Full Time
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7 Weeks Ago
Catholic Charities Community Services
The instructor will design and deliver online ESOL courses while providing individual support and connection to services for English language learners. They are also responsible for managing student records, tracking attendance, and assisting with program reporting and administrative tasks.
Provide after-hours technical support for a healthcare platform by troubleshooting login, platform, and faxing issues. Manage incident escalations and maintain detailed documentation in Zendesk while ensuring clear communication with healthcare customers.
Pinsetter and Lane Care Systems Support Technician
BRUNSWICK BOWLING PRODUCTS LLC
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Full Time
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7 Weeks Ago
BRUNSWICK BOWLING PRODUCTS LLC
The technician will provide remote support to customers by troubleshooting electromechanical pinsetter and lane care systems via phone, email, and remote access software. They are responsible for documenting interactions, guiding customers through repairs, and escalating complex technical issues to internal engineering teams.
The RCM Customer Service Representative assists patients with billing inquiries, statement explanations, and payment processing. They also support the team by identifying posting trends and maintaining productivity goals.
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You will assist customers in identifying and purchasing powersports and marine parts and accessories through the company's online platforms. This role involves providing expert guidance to outdoor enthusiasts to ensure they receive the correct components for their machines.
The role provides administrative support for real property functions including acquisitions, relocations, and property management. Responsibilities include processing payment requests, maintaining accurate records, and preparing real estate documentation.
The Acquisition Support Analyst provides administrative support for real property functions including acquisitions, relocations, and property management. Responsibilities include processing payment requests, maintaining accurate records, and preparing real estate documentation to ensure efficient project delivery.
Customer Service Representative (Spanish Bilingual) - Remote
Snapscale
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Full Time
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7 Weeks Ago
Snapscale
The representative will serve as a key point of contact for patients, managing administrative tasks, patient coordination, and appointment scheduling. They are also responsible for maintaining accurate patient records in EMR systems while ensuring excellent patient experience and confidentiality.
The Director leads the enterprise-wide customer experience communications strategy by integrating messaging, data, and automation to drive engagement and retention. They act as a cross-functional liaison to ensure communication initiatives align with brand standards and business goals across the customer lifecycle.
Perform preventive and corrective maintenance on cardiopulmonary equipment within an assigned territory while maintaining high quality standards. Manage territory assets, complete administrative documentation, and collaborate with sales teams to ensure a strong company presence.
The Customer Experience Manager will build and maintain long-term customer relationships while serving as the central point of contact for service-related topics. They are responsible for monitoring service quality, managing change projects, and overseeing feedback and complaint processes to ensure high customer satisfaction.
Customer Experience Supervisor
RPM Wood Finishes Group
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Full Time
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7 Weeks Ago
RPM Wood Finishes Group
The Customer Experience Supervisor leads, coaches, and develops a remote team to ensure high-quality service delivery and operational efficiency. They are responsible for managing escalated customer issues, analyzing performance data, and driving process improvements across the organization.
Lead and develop a team of Account Managers to drive client retention, revenue growth, and strategic partnerships within the Southwest region. Serve as a senior point of contact for major client initiatives while collaborating with cross-functional leaders to optimize performance and team efficiency.
The Call Center Specialist handles high-volume incoming patient calls to provide accurate billing assistance and resolve inquiries. They are responsible for maintaining detailed documentation, adhering to HIPAA regulations, and ensuring professional communication in a remote environment.
Remote Bilingual Customer Support (Dutch/English) - Music Streaming 53 APPLICANTS
ModSquad
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Full Time
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7 Weeks Ago
ModSquad
You will serve as the first point of contact for a global music streaming platform, assisting customers with platform navigation and technical troubleshooting. Responsibilities include managing inbound customer inquiries via chat in both Dutch and English.
You will establish and evolve a central service layer across software, IT, IoT, and DevOps teams while managing 1st-level support and external service providers. Additionally, you will define and monitor SLAs, KPIs, and service catalogs to ensure high-quality, standardized, and automated service processes.
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You will establish and evolve a central service layer across software, IT, IoT, and DevOps teams while managing 1st-level support and external service providers. Additionally, you will define and monitor SLAs, KPIs, and service processes to ensure high-quality, transparent, and efficient service delivery.
You will manage the macOS fleet, handle access management, and support internal IT requests while collaborating with the SRE team. Additionally, you will contribute to internal tooling projects and automate common tasks to reduce operational toil.
You will manage the macOS fleet, handle access management, and maintain internal infrastructure while developing scripts to automate repetitive tasks. Additionally, you will collaborate with the SRE team on infrastructure awareness and provide support for internal IT requests.
Call Center Agent (m/w/d) Deutsch
Avedo - Eine Marke der Ströer X GmbH
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Full Time
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8 Weeks Ago
Avedo - Eine Marke der Ströer X GmbH
Provide written and telephone customer service while handling customer inquiries and proactive sales outreach. Ensure high service quality and customer satisfaction through effective communication and post-call documentation.
Remote Bilingual Customer Support (Indonesian/English) - Music Streaming 15 APPLICANTS
ModSquad
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Full Time
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8 Weeks Ago
ModSquad
You will serve as the first point of contact for customers, helping them navigate the platform and troubleshoot technical issues. You are responsible for responding to customer inquiries via inbound messages in both Indonesian and English.
The role involves providing Tier 2 remote technical support for software and hardware, including diagnosing issues and managing customer incidents. You will also lead technical discussions, oversee system integrations, and guide junior engineers to ensure high service levels.
You will provide Tier 2 remote technical support for software and hardware systems, diagnosing issues and implementing solutions for customers across North America and EMEA. Additionally, you will lead technical discussions, oversee system integrations, and mentor junior engineers to ensure high service levels.
Remote Guest Services Representative – Travel
Genovaire Travel Group
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Full Time
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8 Weeks Ago
Genovaire Travel Group
The Guest Services Representative will provide support to travelers by resolving inquiries and managing booking updates. They are responsible for monitoring upcoming trips and ensuring clear communication regarding travel policies.
Remote Guest Services Representative – Travel
Genovaire Travel Group
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Full Time
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8 Weeks Ago
Genovaire Travel Group
The role involves providing support to travelers by resolving inquiries and managing booking updates across various communication channels. Additionally, the representative is responsible for monitoring upcoming trips and ensuring clear communication regarding travel policies.
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Remote Guest Services Representative – Travel
Genovaire Travel Group
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Full Time
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8 Weeks Ago
Genovaire Travel Group
The Guest Services Representative will provide support to travelers by resolving inquiries and managing booking updates. They are responsible for monitoring upcoming trips and ensuring clear communication regarding travel policies.
Remote Guest Services Representative – Travel
Genovaire Travel Group
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Full Time
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8 Weeks Ago
Genovaire Travel Group
The Guest Services Representative will provide support to travelers by resolving inquiries and managing booking updates. They are responsible for monitoring upcoming trips and ensuring clear communication regarding travel policies.
Remote Customer Service Representative
Next Stops travel
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Full Time
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8 Weeks Ago
Next Stops travel
The representative acts as the primary contact for client inquiries and manages service arrangements through phone, email, and online platforms. They are responsible for organizing schedules, confirming reservations, and maintaining accurate records within internal systems.
You will assist customers in identifying and purchasing powersports and marine parts and accessories through the company's online platforms. This role involves providing expert support while working remotely using provided equipment.
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