Remote Support Jobs (8,993)
Support and Project
You will provide technical consultation to customers and execute project implementations for Zennio solutions. Additionally, you will handle technical support, conduct beta tests, and collaborate with the sales and operations teams to ensure project success.
CX associate
The Customer Experience Associate supports sales and operations by maintaining CRM/ERP data and ensuring accurate sales documentation. They also facilitate cross-functional collaboration and communicate professionally with internal and external stakeholders.
Help Desk Specialist
The Help Desk Specialist serves as a 24x7x365 point of contact for CBP employees and contractors, providing first-level technical support and incident resolution. Responsibilities include documenting incidents in ServiceNow, performing troubleshooting for hardware and software, and escalating complex issues to next-level support teams.
Help Desk Specialist
The Help Desk Specialist serves as a 24x7x365 centralized point of contact for CBP employees and contractors to provide first-level technical support. Responsibilities include troubleshooting hardware and software issues, documenting incidents in ServiceNow, and escalating complex tickets to next-level support teams.
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Help Desk Specialist
The Help Desk Specialist serves as a 24x7x365 point of contact for CBP employees and contractors, providing first-level technical support and customer service. Responsibilities include troubleshooting hardware and software issues, documenting incidents in ServiceNow, and escalating complex tickets to next-level support teams.
51585480 FINRA Certified - Call Center Support Representative
Provide high-quality support to clients through an inbound contact center by resolving complex inquiries and processing financial transactions. Maintain accurate account records, perform data entry, and collaborate with team members to ensure compliance and service excellence.
Product Intern – Growth & Customer Experience-Hyderabad
Collaborate with product, growth, and design teams to improve conversion, retention, and customer experience for D2C and e-commerce platforms. Execute growth experiments, optimize storefronts, and leverage AI tools to drive data-backed consumer insights.
Spécialiste du Support Client Bilingue (Français) / Customer Support Specialist -Remote)
Manage incoming customer inquiries via calls and emails while ensuring timely resolution across all channels. Document interactions and collaborate with cross-functional teams to provide feedback and improve the overall customer experience.
Help Desk Supervisor
The Help Desk Supervisor provides real-time oversight for Tier I, II, and ACE operations, ensuring service levels and performance metrics are met. This role acts as a liaison between frontline staff and leadership while managing incident escalations and conducting quality assurance reviews.
Customer Care Representative - 6 Month Contract
The Customer Care Representative manages call centre functions, including responding to customer inquiries and handling the collection of past due accounts. They are responsible for resolving customer complaints, processing service orders, and maintaining accurate records of all account activities.
Pharmacy Concierge Support Technician
The Pharmacy Concierge Support Technician coordinates alternative pharmacy sourcing solutions for patients to ensure timely and cost-effective medication access. They serve as a liaison between patients, providers, and internal teams while maintaining accurate documentation in the case management system.
QAD Support Specialist
The QAD Support Specialist will act as the primary escalation point for complex functional and system-level issues within the QAD ERP environment. Responsibilities include troubleshooting advanced ERP issues, optimizing system configurations, and supporting end-users across core modules like finance, production, and supply chain.
Customer Service Representative (Remote)
The Customer Service Representative acts as the primary point of contact for fiber network customers, managing inbound calls, support tickets, and technical inquiries. They are responsible for resolving first-order issues, processing sales and billing requests, and maintaining accurate account documentation.
Senior Manager, Customer Experience
You will manage a strategic book of business, coach the customer success team, and implement programs to drive retention and client advocacy. Additionally, you will launch a physician community and translate client feedback into actionable product signals for the engineering team.
Customer Service Associate (Spanish-Speaking / Healthcare)
The Medical Virtual Assistant provides administrative and patient support, including appointment scheduling, insurance verification, and medical documentation. They are responsible for maintaining accurate patient records while ensuring HIPAA compliance and coordinating with healthcare providers.
Regional Service Representative - Missouri & Kansas
The Regional Service Representative manages client accounts within Missouri and Kansas, acting as a dedicated advocate to support laboratory business growth and operational processes. They provide onsite technical support, training, and strategic coordination to ensure client satisfaction and effective utilization of Mayo Clinic services.
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Remote Licensed Customer Service Representative
The representative provides timely and accurate information to policyholders and agents while managing customer policy needs. They are responsible for independently solving problems and ensuring high customer satisfaction and business retention.
Washington Therapist - Suicide Prevention & Family Support
Provide evidence-based individual and family teletherapy for youth at risk of suicide while conducting risk assessments and safety planning. Collaborate with interdisciplinary teams to coordinate care and maintain high-integrity clinical documentation for Medicaid compliance.
Contact Center Associate 3
The Contact Center Associate 3 serves as a team lead, assisting supervisors with staffing, coaching, and report reconciliation while ensuring departmental compliance. They act as a subject matter expert and the first point of escalation for complaints, while monitoring agent calls for quality assurance and registration accuracy.
Customer Support Specialist
You will serve as the primary point of contact for business clients, ensuring their teams can utilize the platform without interruptions. Additionally, you will onboard new students, analyze client feedback to recommend IT improvements, and maintain the internal knowledge base.
Seasonal Customer Care Representative
Provide professional customer support across multiple channels including phone, email, and chat to resolve inquiries regarding orders, billing, and products. Maintain accurate records of interactions and collaborate with the team to ensure operational efficiency.
Guest Support Advisor
Assist travelers with vacation inquiries by researching and coordinating accommodations, cruises, and activities. Maintain organized client records and provide responsive support throughout the booking and pre-departure process.
WFH Live Chat Customer Support Agent — PT/FT
The agent will respond to customer inquiries via live chat, providing product information, order support, and troubleshooting assistance. They are also responsible for documenting interactions, resolving complaints, and identifying opportunities to upsell or cross-sell products.
Director of Product - Customer Experience & Conversion
You will serve as the end-to-end owner of the primary insurance funnel, driving revenue growth through data-backed optimization and strategic product development. You will lead a team of Product Managers to architect high-converting user experiences while maintaining commercial accountability and roadmap discipline.
Director of Support
Lead and scale a 23-person global support organization while driving operational excellence and performance metrics. Manage the integration and evolution of AI-assisted support tools to optimize team efficiency and customer experience.
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Senior Technical Support Representative
The Senior Technical Support Representative will manage customer support tickets, troubleshoot software issues, and assist the leadership team with daily operations and case escalations. They are also responsible for maintaining expert product knowledge and contributing to 24/7/365 on-call support.
FINRA Certified - Call Center Support Representative
Provide high-quality support to clients through an inbound contact center by resolving complex inquiries and performing account maintenance. Collaborate with team members to ensure compliance with regulatory standards and contribute to continuous improvement initiatives.
Client Services Advisor
The role involves setting appointments with potential clients to discuss mortgage protection coverage and researching financial needs to provide customized options. Additionally, the advisor will meet with families to present coverage details and facilitate the application process through underwriting.
Customer Relations Advisor
You will connect with clients to understand their vacation goals and research suitable travel options. Additionally, you will coordinate services, maintain client communications, and ensure all reservation details are accurate.
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