Customer Service Representative – Hotel Bookings
Assist customers with hotel selections and travel accommodations while providing booking support. Maintain accurate documentation and collaborate effectively with a remote team.
Remote Support Jobs (9,000)
Remote Hotel Booking Specialist (Customer Support)
Assist clients with researching, selecting, and booking hotel accommodations that meet their travel needs. Maintain accurate booking records and communicate effectively with clients via phone, email, and messaging.
Travel Customer Support Representative
Plan and book cruise itineraries including accommodations, transportation, and excursions for clients. Manage customer inquiries, resolve booking issues, and maintain relationships with cruise lines and suppliers.
Travel Support Specialist – Client Services
The Travel Support Specialist will manage client communications, update itineraries, and resolve travel-related issues such as delays or cancellations. They are also responsible for maintaining accurate client records in the CRM system and coordinating with travel providers.
Work From Home Customer Experience Associate
Support clients with hotel booking requests and provide timely, professional responses to inquiries. Document interactions accurately and confirm reservation details while attending virtual training sessions.
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Virtual Client Support Representative
The representative will provide exceptional customer service by addressing inquiries, resolving issues, and ensuring client satisfaction throughout the booking process. Responsibilities include managing support tickets, troubleshooting concerns, and maintaining professional communication across various channels.
IT Helpdesk Analyst
The IT Helpdesk Analyst will manage the ticketing system to ensure efficient IT support and maintain technical documentation for internal procedures. They will also handle asset management, perform security audits, and contribute to the enhancement of internal AI tools.
Pharmacy CSR (Remote) (Evening Hours)
The Pharmacy CSR handles inbound and outbound calls from members and providers regarding pharmacy benefits, copays, and prior authorizations. They also support pharmacists with medication reviews and ensure accurate documentation within the call tracking system.
Federal Premium Support Specialist
The Technical Support Engineer acts as a trusted advisor to Federal US-based customers by resolving technical issues and optimizing their monitoring capabilities. They are responsible for managing support tickets, contributing to the knowledge base, and coordinating resolutions with advanced support teams.
Senior Client Services Specialist
The role involves acting as the primary point of contact for clients, consultants, and insurers to manage day-to-day queries and policy administration. You will also support the team through mentoring, process improvement, and ensuring all activities comply with regulatory standards.
Call Center Agent - Remote in Deutschland (m/w/d)
You will act as the interface between marketing and sales by proactively contacting warm leads to generate interest in new heating solutions. Additionally, you will manage customer contacts in the CRM system and support the optimization of acquisition processes.
Supply Chain Support Specialist
The Supply Chain Support Specialist manages clinical trial supply chain operations, including temperature excursion oversight and manufacturing request processing. They are responsible for inventory movement and ensuring the timely handover of clinical trial materials within the global packaging network.
Customer Service Representative - Business Insurance Services
The Customer Service Representative is responsible for promoting and renewing business insurance coverage for existing clients via phone, email, and fax. They also facilitate the underwriting process and maintain strong customer relationships by addressing inquiries and providing support.
Bilingual Italian/English Customer Care Specialist (back office)
Provide world-class customer assistance through voice, chat, and email while maintaining high performance metrics. Actively participate in team initiatives, provide feedback, and support colleagues to drive department success.
Junior Customer Representative with German
Support German-speaking customers via phone and written channels regarding accounts, payments, and transactions. Cooperate with internal teams to resolve issues while accurately documenting all interactions in company systems.
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Customer Relations and Marketing Officer
The Customer Relations and Marketing Officer will develop and maintain professional relationships with NDIS stakeholders to establish referral pathways. They are also responsible for coordinating marketing activities, managing social media, and representing the organization at community and industry events.
Customer Service Representative (Token Support)
The Token Support CSR provides Tier 1 help desk support for token-related issues, password resets, and account access problems for FSA IAM systems. Responsibilities include monitoring the security mailbox, processing token requests, troubleshooting authentication issues, and maintaining accurate documentation.
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Help Desk Support Agent (Mid)
The Help Desk Support Agent provides Tier 2 identity and access management support for federal programs, ensuring timely resolution of account access and authentication issues. They act as a liaison between end users and subject matter experts while maintaining high service quality and security standards.
Customer Experience Analyst
The Customer Experience Analyst will analyze interaction data across omnichannel platforms to identify trends and improve operational efficiency. They will develop dashboards, conduct root cause analysis, and partner with leadership to implement data-driven improvements.
Software Support Team Lead
Lead, mentor, and develop a team of software support engineers while ensuring high-quality customer support and operational excellence. Act as an escalation point for critical incidents and collaborate cross-functionally to drive process improvements and meet performance KPIs.
Incident Manager
The Incident Manager leads incident management activities for FSA IAM systems to ensure quick detection, response, and resolution. They coordinate with internal teams and vendors while providing clear reporting and communication to leadership during major incidents.
Especialista Contact Center
The specialist will be responsible for implementing and managing Salesforce Service Cloud Voice and Amazon Connect solutions. They will translate business needs into technical designs, handle CTI configurations, and provide ongoing technical support.
🇺🇸 Customer Support Assistant, Remote - Contract
Deliver empathetic and efficient customer support while documenting interactions using CRM software. Contribute expert product knowledge to address queries and provide input to train AI systems in real-world contexts.
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Remote Customer Support Specialist
The specialist will coordinate customized travel and event arrangements while providing thoughtful recommendations to clients. They are responsible for maintaining accurate records and communicating professionally via email and phone.
Technical Support Specialist
The Technical Support Specialist provides high-quality technical support, product expertise, and training for fire detection systems across assigned markets. They are responsible for diagnosing technical issues, supporting system commissioning, and building strong relationships with channel partners and customers.
Customer Support Specialist (100% Remote) 17 applicants
You will serve as the primary point of contact for German-speaking customers, handling inquiries via email and WhatsApp while troubleshooting software issues. Additionally, you will document recurring problems, maintain the knowledge base, and coordinate with the development team to resolve product bugs.
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Associate Business Support 12 applicants
The role involves managing and resolving business and system support tickets while ensuring the integrity of financial and project configurations. You will also support month-end close activities and collaborate with cross-functional teams to drive process improvements.
Customer Support Specialist - Egypt
The specialist will resolve client queries via chat, email, and phone while maintaining high service standards. They are responsible for analyzing customer data to provide effective solutions and building positive long-term relationships.
Customer Service Rep II 12 applicants
The role involves assisting customers with product information, troubleshooting technical issues, and managing alerts from servers and network infrastructure. You will also be responsible for accurately documenting tickets and coordinating with various technical teams to resolve incidents.
Customer Service Rep II 15 applicants
The role involves providing technical support to internal and external customers via chat, email, and phone while monitoring network and application performance. Responsibilities include managing trouble tickets, troubleshooting IT issues, and collaborating with various operations teams to ensure system stability.
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