Reservation Support Advisor

Position Overview

We are looking for organized, dependable individuals to join our remote team as Reservation Support Advisors. In this role, you will assist clients with researching vacation options, coordinating reservation details, and keeping important information organized throughout the planning process.

This opportunity is ideal for individuals who enjoy customer service, problem-solving, and working independently. Previous travel-industry experience is not required. Training and ongoing educational support are provided.

What You'll Do

• Learn about client preferences, travel dates, destination interests, and budget, then research suitable hotels, resorts, cruises, transportation, tours, activities, and vacation packages.
• Assist with coordinating selected services through approved supplier platforms and organize confirmations, schedules, itinerary information, and other important reservation details.
• Maintain communication with clients, answer routine questions, provide updates, and follow up on outstanding information or upcoming deadlines.
• Support reservation changes, cancellations, scheduling adjustments, and special requests while reviewing booking information for accuracy.
• Maintain organized client records and continue developing destination and supplier knowledge through ongoing education.

What We Offer

• Fully remote opportunity with flexible part-time and full-time scheduling
• Beginner-friendly onboarding and training with no previous travel-industry experience required
• Ongoing team support, supplier education, and destination training
• Professional development and opportunities to expand your skills and responsibilities
• Performance-based incentives, recognition, and qualifying industry-related benefits
• Access to qualifying travel discounts and a collaborative virtual team environment

Qualifications

• Strong communication, customer-service, and interpersonal skills
• Excellent organization, attention to detail, and time management
• Comfortable researching information, using online platforms, and learning new digital tools
• Dependable, adaptable, and able to manage multiple priorities
• Self-motivated with the ability to work independently in a remote environment
• Basic computer proficiency and reliable internet access
• Must be at least 18 years of age and legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or another approved region