Serve as the primary point of contact for clients to coordinate travel arrangements, including accommodations, cruises, and transportation. Monitor reservation details and provide timely updates via phone, email, and online channels to ensure seamless travel experiences.
Remote Support Jobs (9,138)
Job category = Support
Lead global delivery of Third-Party Support and Application Managed Services across SAP, Oracle, and PeopleSoft environments. Focus on operational excellence, security governance, and leading high-performing global teams to ensure high-quality customer support.
Assist clients with planning and booking travel arrangements, including cruises, lodging, and vacation packages. Provide professional customer care and manage itinerary modifications via digital communication channels.
Assist clients with travel coordination, including researching destinations, lodging, and transportation options. Manage reservations, update itineraries, and respond to customer inquiries via phone, email, and online platforms.
Assist clients with vacation planning, travel coordination, and reservation management. Research destinations and accommodations to provide options that align with client budgets and preferences.
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Operatively manage the entire customer support department, including handling complex tickets and building SOPs. Drive support efficiency through automation and data-driven KPI steering.
Provide first-level customer service and technical troubleshooting to resolve client product issues. Build positive customer relations through personalized solutions and accurate data management.
EDI / Operations Support Spec
UNITED METHODIST PUBLISHING HOUSE
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Full Time
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1 Week Ago
UNITED METHODIST PUBLISHING HOUSE
The specialist manages core transaction systems and EDI operations to ensure accurate data flow across order management and fulfillment. They provide technical support to non-technical users and resolve discrepancies within the ERP environment.
Provide remote support for interfaces and related systems, including installation and configuration based on customer requirements. Collaborate closely with customers, development teams, consultants, and third-party system manufacturers.
Handle inbound and outbound calls to assist healthcare members and providers with benefits, scheduling, and claims. Maintain accurate documentation in EMR/CRM systems while ensuring strict adherence to HIPAA privacy guidelines.
Senior Associate, Mission Support (Planning) - Situation & Geospatial Analysis
Team Rubicon
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Full Time
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1 Week Ago
Team Rubicon
Provide situational awareness and geospatial analysis to support disaster response operations domestically and internationally. Lead a cadre of GIS volunteers to develop mapping products and dashboards that inform leadership decision-making.
Lead a Technical Support team in LATAM focusing on operational excellence and meeting KPIs like CSAT and SLA adherence. Manage team development, handle high-priority escalations, and optimize support workflows to enhance customer experience.
Provide high-quality support and issue resolution for learners, focusing on employment verification and Public Service Loan Forgiveness (PSLF) certification. Collaborate with internal teams and external partners to resolve inquiries and improve the overall learner experience.
Handle inbound calls to resolve customer inquiries professionally and document all interactions within the CRM system. Meet performance metrics regarding call quality and customer satisfaction while escalating complex issues as needed.
Patient Success & Operations Virtual Assistant (w/ Website & Marketing Support)
Virtual Rockstar
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Full Time
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1 Week Ago
Virtual Rockstar
Manage patient communication, intake, and scheduling for a pediatric therapy practice. Provide operational support through SOP updates and manage website content and marketing campaigns.
Provide high-level support to brands and retail partners while managing inbound and outbound communications. Collaborate with internal stakeholders to resolve partner issues and maintain key performance indicators.
Assist clients with travel logistics, including coordinating accommodations, transportation, and vacation experiences. Provide prompt support via email and phone while maintaining accurate client records and monitoring reservations.
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Support clients through the travel planning journey by coordinating reservations and managing trip-related information. Research travel options and maintain accurate itineraries and customer records using internal systems.
Assist clients with travel requests, vacation planning, and the coordination of lodging, transportation, and activities. Provide customer support via phone and email while maintaining accurate client records and monitoring travel trends.
Serve as the primary contact for applicants and families to provide information on Medicaid waiver programs and conduct eligibility screenings. Document interactions and schedule intake appointments to help individuals access Home and Community-Based Services.
Bilingual Customer Service Representative
1 Alpha Consulting
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Full Time
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1 Week Ago
1 Alpha Consulting
The representative will handle inbound calls and emails in English and Spanish to provide information on Pennsylvania's waiver programs. Key tasks include conducting eligibility screenings, scheduling intake appointments, and documenting interactions in the MAXeb system.
Counselor Military Support - Remote
Zeiders Enterprises, Inc.
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Full Time
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1 Week Ago
Zeiders Enterprises, Inc.
Provide clinical case management and suicide risk assessments for Sailors following suicide-related incidents to optimize recovery and reintegration. Collaborate with military commands and behavioral health providers to ensure safety planning and continuity of care.
Assist clients with travel arrangements, preferences, and scheduling while monitoring reservation activity. Ensure trip details are accurately completed from planning through confirmation using approved supplier resources.
Assist clients with travel inquiries and coordinate trip details including accommodations, flights, and excursions. Maintain accurate reservation records and communicate with clients via email and phone to ensure seamless travel experiences.
Provide technical support for medical devices via phone and remote tools, guiding customers through product operation and configuration. Troubleshoot hardware, software, and networking issues while participating in weekend and on-call rotations.
Lead the technical support function by implementing AI-driven triage and automation to scale resolution for MSP partners. Own all support KPIs and collaborate cross-functionally with Product and Engineering to translate field intelligence into product improvements.
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Customer Service Representative I (Pacific/Mountain Time Zone Based)
Western Growers Family of Companies
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Full Time
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1 Week Ago
Western Growers Family of Companies
Respond to customer inquiries regarding insurance benefits, claims, and eligibility while meeting departmental KPIs. Research and analyze data to resolve operational challenges and maintain positive customer relations.
IT Marketing Operations Support Specialist
Caesars Entertainment
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Full Time
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1 Week Ago
Caesars Entertainment
The role provides project management, vendor relations, and technical support for marketing product installations. It focuses on delivering superior service to internal and external guests through problem diagnostics and application support.
Act as the primary customer-facing voice for families while ensuring absolute data integrity across HubSpot, AirTable, and JotForm. Responsible for community moderation on Slack and maintaining seamless data flow for local operational teams.
Lead a Technical Support team in LATAM focusing on accounts and billing to ensure operational excellence and high customer satisfaction. Manage team performance, handle critical escalations, and optimize support workflows using data-driven insights.
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