Customer Service Specialist - Utah 84120
Provide customer service via phone, video, and email while assisting clients with benefits enrollment and account inquiries. Maintain accurate records and handle confidential information with professionalism.
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Provide customer service via phone, video, and email while assisting clients with benefits enrollment and account inquiries. Maintain accurate records and handle confidential information with professionalism.
The specialist will respond to client inquiries via email and chat while maintaining accurate records and documentation. They are also responsible for handling routine requests, scheduling, and escalating issues as needed.
Provide initial technical assistance and troubleshooting to partners via phone, email, and chat. Document issues, manage tickets, and collaborate with internal teams to ensure customer satisfaction and product growth.
Develop, implement, and deliver training programs and curriculum for Child Support staff across Wisconsin. Provide remote technical assistance and facilitate both virtual and occasional onsite training sessions.
Respond to and resolve transactional customer queries such as refunds and cancellations via email. Continuously improve product knowledge and contribute to process improvements within the global support team.
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Serve as the primary point of contact for healthcare providers to resolve EDI and provider-related inquiries via phone and written communication. Research, troubleshoot, and process provider requests while maintaining documentation standards and meeting productivity goals.
The Member Services Representative is responsible for building rapport with prospective clients and scheduling virtual consultations. They will conduct needs-based conversations to explain benefit options and provide ongoing support to members.
The representative will handle inbound and outbound calls to encourage voter turnout for the Republican Party's 'Get Out the Vote' initiative. Responsibilities include resolving customer issues, documenting claims, and adhering to scripts and company policies.
The Senior Actuarial Support Analyst will design and maintain complex financial models to evaluate cost-saving initiatives and analyze prior authorization trends. They will act as a strategic advisor to leadership, providing actionable insights and reports to improve healthcare efficiency and cost outcomes.
The role involves managing customer inquiries across multiple channels while maintaining accurate records and databases. Additionally, the assistant will handle administrative tasks such as scheduling, data entry, and supporting internal team operations.
The representative will conduct outbound calls for the 'Get Out the Vote' initiative to encourage voter turnout for the Republican Party. Responsibilities include handling customer contacts, resolving issues, documenting claims, and adhering to scripts and company policies.
You will manage client relationships by conducting virtual appointments to identify needs and explain benefit options. Additionally, you will coach and mentor team members to foster a high-performing, collaborative culture.
The representative will lead and mentor a virtual team while delivering exceptional customer service and assisting clients with benefit education. They will also collaborate with leadership to improve operational processes and foster a client-focused culture.
You will meet virtually with clients to educate them on benefit options and provide personalized guidance throughout the enrollment process. Additionally, you will maintain organized digital records and participate in ongoing training and team collaboration.
The representative will handle inbound customer calls, online chats, and account management tasks while resolving consumer issues. They are also responsible for inputting customer data into databases and performing various administrative duties.
Deliver premium customer service via phone for a well-known shoe company. Build strong customer relationships while communicating effectively and professionally.
The analyst will monitor customer environments on the ERM intelligence platform to produce actionable alerts and reports. They are also responsible for investigating urgent cyber incidents and resolving Tier 1 technical issues for customers.
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The incumbent supports patient-centered care by managing scheduling, registration, and insurance verification within the UHealth system. They also act as a subject matter expert, providing guidance and training to peers while ensuring high-quality service delivery.
The representative will handle customer inquiries via phone and email regarding travel bookings and general support. They are responsible for providing accurate information about destinations and policies while maintaining professional service standards.
The Patient Support Coordinator manages patient communications regarding dental treatments, insurance inquiries, and appointment scheduling. They are responsible for maintaining high-quality service standards while performing outbound calls to ensure patient care completion.
You will support German-speaking customers via phone and written channels by answering inquiries regarding accounts, payments, and transactions. Additionally, you will document interactions in internal systems and collaborate with teams to ensure timely case resolution.
The role involves conducting client outreach via phone, email, and messaging to introduce travel services. Additionally, the representative will manage calendars and schedule consultations for the travel advisory team.
The role involves managing customer interactions and assisting clients with hotel reservation inquiries. The primary goal is to ensure a seamless booking process while delivering exceptional customer support.
The role involves assisting clients with travel planning, booking coordination, and general customer support. You will also maintain accurate client documentation and provide prompt guidance regarding travel destinations and services.
Connect with clients via Zoom and phone to explain benefit options and assist with enrollment. Build long-term relationships while providing ongoing customer service and policy support.
The associate will conduct virtual client appointments via Zoom to educate them on supplemental benefits and coverage options. They are also responsible for building long-term relationships, maintaining client records, and assisting with applications and benefit updates.
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Conduct virtual client meetings via Zoom to educate families on benefit programs. Deliver exceptional customer service while building lasting client relationships.
The Remote Sales Team Leader is responsible for mentoring, coaching, and developing a team of sales professionals to achieve performance goals. They will also conduct virtual meetings, monitor performance metrics, and foster a high-performance team culture.
You will connect with clients via phone and Zoom to explain insurance benefits, answer questions, and assist with enrollment. Additionally, you will maintain accurate digital records and provide ongoing support to ensure a high-quality customer experience.
The role involves coaching and mentoring a team of professionals while managing client relationships through virtual appointments. You will also be responsible for implementing sales strategies and utilizing company-provided leads to achieve performance goals.
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