Acts as a liaison between patients, providers, and pharmacists to manage medication refill requests and renewals. Handles high-volume inbound and outbound calls while documenting patient requests in electronic platforms.
Remote Support Jobs (9,130)
Job category = Support
Acts as the strategic right hand to the CEO, managing priorities and translating vision into actionable plans. Oversees operational efficiency, tracks KPIs, and serves as a primary liaison between the executive team and stakeholders.
Provide high-touch, empathetic support to members via email to resolve inquiries and troubleshoot product issues. Collaborate with cross-functional partners to communicate member insights and improve support workflows and policies.
The analyst is responsible for communicating with customers and installers to provide technical support and disseminate product information. Key duties include managing service packages, utilizing CRM systems, and troubleshooting vehicle ignition and wiring issues.
Client Support Specialist
National Resident Matching Program
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Full Time
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1 Week Ago
National Resident Matching Program
Provide high-level technical and process support to constituents using NRMP systems and manage the lifecycle of Fellowship Matches. Assist with system testing, data integrity maintenance, and the development of educational support materials.
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Business Support Analyst II
Proctor Financial, Inc.
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Full Time
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1 Week Ago
Proctor Financial, Inc.
This role assists in Loan Administration initiatives, focusing on process mapping, policy creation, and project tracking. It involves data entry into the Loss Draft Module and performing audits to ensure operational adherence.
Senior Consultant - Customer Experience Transformation (CXT)
TTEC Digital
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Full Time
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1 Week Ago
TTEC Digital
Support the delivery of contact centre and customer experience transformation programmes by conducting operational discovery and designing future-state operating models. Facilitate workshops and develop business cases to help clients streamline operations and adopt modern CX technologies.
Provide day-to-day technical support to employees across multiple locations via phone, email, and remote tools. Responsibilities include troubleshooting hardware and software issues and participating in an on-call rotation for urgent after-hours needs.
CHILD SUPPORT SPECIALIST INTERMEDIATE
Arizona Department of Administration
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Full Time
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1 Week Ago
Arizona Department of Administration
Perform journey-level child support case management to establish paternity, set support orders, and enforce payments. This includes locating absent parents, filing court pleadings, and interviewing parties involved in cases.
Operational Support Trainer
Key Family of Companies
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Full Time
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1 Week Ago
Key Family of Companies
Design and deliver operational training programs focusing on claims processing, customer service, and new-hire onboarding. Partner with operational leadership to ensure employees meet productivity, quality, and compliance expectations.
Provide expert-level technical support and troubleshooting for the Aderant Expert product line, specifically focusing on general ledger accounting. Collaborate with clients and internal teams to resolve service requests and create training documentation.
Supervise the Help Desk/Managed Services team and act as a subject matter expert for I-9 and E-Verify compliance. Manage complex case escalations and maintain strong relationships with key client stakeholders to ensure high-quality service delivery.
Support and enhance IT infrastructure, cloud services, and business applications to ensure system reliability and security. Collaborate with internal teams and vendors to manage user access and execute workplace technology projects.
Provides leadership and support to the Mitigation and Loan Counseling teams to resolve defaulted loans through various workout options. Oversees staff performance, handles escalated borrower calls, and ensures adherence to investor guidelines and state regulations.
Support customers through an advisor-led service model by providing guidance and coordinating details. Manage client requests, scheduling, and confirmations while maintaining accurate records.
Provide exceptional support to collectors via chat, email, and phone regarding auctions and card valuations. Collaborate with cross-functional teams to identify user trends and improve the overall platform experience.
Lead and coach a team of Senior Project Managers to deliver high-quality qualitative healthcare research. Serve as the primary liaison between clients and internal teams to ensure project alignment with business objectives.
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Provide first-level support to members via email, live chat, and phone to resolve billing and property inquiries. Document and escalate complex issues to Tier 2 support while continuously updating knowledge of company policies.
Act as the primary service liaison between clients and the company to resolve requests and technical issues promptly. Manage inbound and outbound communications via phone, email, and chat while processing drug testing and health screening orders.
Provide comprehensive athletic travel support for collegiate clients, including booking air, hotel, and ground transportation for individuals and teams. Manage invoicing, travel exchanges, and provide high-level customer service to coaches and athletes.
Provide comprehensive athletic travel support for collegiate clients, including booking air, hotel, and ground transportation for individuals and teams. Manage group invoicing, perform travel exchanges, and provide high-level customer service to coaches and athletes.
REMOTE | Bilingual Spanish Customer Service Representative
Frontline Call Center
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Full Time
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1 Week Ago
Frontline Call Center
Provide critical support to individuals by connecting them to emergency shelters and resources. Handle customer service inquiries in both English and Spanish via a remote call center setup.
Production Support Specialist
Agile Six Applications
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Full Time
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1 Week Ago
Agile Six Applications
Plan and prioritize helpdesk activities to ensure maximum issue resolution within committed SLAs. Implement enterprise-level support processes and monitor production metrics to drive continuous operational improvement.
The Customer Care Specialist manages orders and cases from submission to completion while providing high-quality support to healthcare providers and patients. They collaborate with Sales, Laboratory, and Billing teams to resolve issues and analyze customer feedback to drive continuous improvement.
Health Care Customer Service Representative
State Collection Service
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Full Time
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1 Week Ago
State Collection Service
Handle inbound and outbound calls to resolve billing and payment issues for healthcare clients. Manage payment arrangements and respond to patient inquiries while adhering to legal protocols like HIPAA.
Health Care Customer Service Representative
State Collection Service
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Full Time
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1 Week Ago
State Collection Service
Handle inbound and outbound calls to resolve billing and payment issues for healthcare clients. Process payments, manage payment arrangements, and respond to patient inquiries while adhering to legal protocols.
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Provide high-level technical support to customers via phone, email, chat, and social media to resolve equipment issues and account updates. Document all interactions in Microsoft D365 and coordinate on-site service visits when necessary.
Dutch Customer Service Representative Remote in Portugal
Recruityard
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Full Time
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1 Week Ago
Recruityard
Provide professional pre-sales and post-sales support to business clients via phone, email, and chat. Assist clients in using digital advertising tools and resolve technical or account-related issues.
The nurse provides telephonic medical, social, and psychological support to patients during and outside of regular clinic hours. Key duties include managing prescription refills, scheduling appointments, and maintaining precise clinical documentation.
Provide advanced technical support and troubleshooting for Fortra's IBM i Power Systems solutions to ensure customer operational success. Lead the support team by mentoring junior analysts, managing critical escalations, and collaborating with development teams on feature requests.
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