Provide multi-level technical support for Objectif Lune software via phone, email, and portals while managing cases through their entire lifecycle. Identify technical problems, implement solutions, and document interventions to ensure high customer service standards.
Remote Support Jobs (9,114)
Job category = Support
Lead and scale day-to-day IT support operations for a global remote workforce, supervising the helpdesk team and managing ticket workflows. Act as a high-level escalation point for complex technical issues while improving IT processes and tooling.
Remote Customer Service Representative – Travel
Hallford Travels
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Full Time
·
2 Weeks Ago
Hallford Travels
Support clients with travel-related inquiries and coordinate travel arrangements with suppliers. Maintain accurate booking records and provide guidance to travelers throughout the planning process.
Remote Customer Service Representative – Travel
Hallford Travels
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Full Time
·
2 Weeks Ago
Hallford Travels
Support clients with travel-related inquiries and coordinate travel arrangements with suppliers. Maintain accurate booking records and provide guidance to travelers throughout the planning process.
Remote Customer Service Representative – Travel
Hallford Travels
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Full Time
·
2 Weeks Ago
Hallford Travels
Support clients with travel-related inquiries and coordinate travel arrangements with suppliers. Maintain accurate booking records and provide guidance to travelers throughout the planning process.
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Remote Customer Service Representative – Travel
Hallford Travels
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Full Time
·
2 Weeks Ago
Hallford Travels
Support clients with travel-related inquiries and coordinate travel arrangements with suppliers. Maintain accurate booking records and provide guidance to travelers throughout the planning process.
Remote Customer Service Representative – Travel
Hallford Travels
·
Full Time
·
2 Weeks Ago
Hallford Travels
Support clients with travel-related inquiries and coordinate travel arrangements with suppliers. Maintain accurate booking records and provide guidance to travelers throughout the planning process.
Insurance Service Agent - Ukrainian & Russian Speaker
International Insurance Group
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Full Time
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2 Weeks Ago
International Insurance Group
Provide individualized customer service and policy options to bilingual clients while maintaining accurate records in the CRM. Manage client communications via phone, email, and text to secure missing documentation and cultivate referral leads.
Customer Care - Categorie Protette (L.68/99)
FatturaElettronica APP
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Full Time
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2 Weeks Ago
FatturaElettronica APP
Provide high-quality support to customers via chat, phone, and email to help them use the electronic invoicing app. Collaborate with the development team to improve solutions and the overall customer experience.
Provide end-to-end technical support for customers, including onboarding, debugging, and resolving issues across various communication channels. Collaborate with engineering to document bugs and surface customer insights to inform product development.
Provide end-to-end technical support for customers, including onboarding, debugging, and resolving issues across various communication channels. Collaborate with engineering to document bugs and surface customer insights to inform product development.
Provide end-to-end technical support for customers, including onboarding, debugging, and resolving issues across various communication channels. Partner with engineering to document bugs and surface customer insights to inform product development.
Lead the systems, processes, and insights powering the Customer Support organization, including ownership of the support tech stack and reporting. Manage a small team of specialists to ensure high-quality, audit-ready support outcomes in a regulated healthcare environment.
Customer Experience Manager
Streamline Healthcare Solutions
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Full Time
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2 Weeks Ago
Streamline Healthcare Solutions
The Customer Experience Manager is responsible for the successful delivery of customer implementations and the ongoing management of client relationships throughout the lifecycle. This role blends project management rigor with relationship leadership to drive adoption, satisfaction, and retention.
Provide Tier 2 technical support for complex Avaya communication environments, focusing on call quality and infrastructure issues. Perform root-cause analysis using packet traces and configure Avaya Media Servers and Gateways within defined SLAs.
Lead and manage the Business Operations Services Center Help Desk team, overseeing recruitment, training, and performance evaluations. Drive operational excellence by implementing best practices, monitoring ticket queues, and ensuring adherence to SLAs.
Lead Instructor: Computer Support Specialist 8 28 APPLICANTS
Correlation One
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Full Time
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2 Weeks Ago
Correlation One
Lead the instruction of virtual classrooms for 30 to 300 learners, delivering lectures on computer support topics. Collaborate with operations personnel to ensure learning outcomes are met and schedules are maintained.
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Provide high-quality email and phone support to resolve technical questions, bugs, and inquiries for students, employers, and career services. Act as a consultant to unblock users and collaborate with Product and Engineering teams to improve the overall user experience.
Provide high-quality technical support to global clients via phone, chat, and email to ensure success with the Absorb platform. Conduct in-depth investigations to determine root causes of issues and act as a professional advocate for the client.
The Medical Support Assistant provides administrative and scheduling support for the Salt Lake City VA Medical Center, coordinating patient appointments and managing community care referrals. The role involves maintaining patient records and delivering high-quality customer service to Veterans and clinical staff.
Act as the primary point of contact for customers to handle inbound inquiries regarding account maintenance, billing, and technical support. Responsibilities include troubleshooting online platforms and maintaining detailed interaction records within Salesforce.
Responsible for installing, repairing, maintaining, and testing product identification and traceability equipment for customers. This includes troubleshooting operational issues, conducting customer training, and collaborating with sales for machine demonstrations.
Provide tier one technical support for OnBoard and Govenda platforms via email, chat, phone, and virtual meetings. Troubleshoot software issues, maintain knowledge base articles, and collaborate with internal teams to ensure customer success.
Onboard new merchants by configuring accounts and coordinating gift card program setups. Provide technical support and troubleshooting for merchants and POS partners, including participation in a rotating on-call schedule.
Customer Service Representative
LIBERTY COMPANY INSURANCE BROKERS LLC
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Full Time
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2 Weeks Ago
LIBERTY COMPANY INSURANCE BROKERS LLC
The role involves handling servicing tasks for existing personal lines accounts and quoting for new accounts. Responsibilities include processing policy changes, managing claims, and communicating directly with clients and underwriters.
Provide inbound customer support for tech products, assisting with account billing, purchases, and refunds. The role involves educating customers on products and persuading them to purchase additional services to drive retention.
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Acts as a Product Owner for PBM pricing and forecasting tools, providing business user support and resolving production issues. Responsible for capturing product requirements, facilitating user training, and managing the implementation of model enhancements.
Provide technical direction and hands-on maintenance for the R391 Composite Propeller System at Hurlburt Field. Act as a liaison between the customer and GE Aerospace by reporting program status, failures, and market intelligence.
Handle inbound and outbound calls to help members navigate health insurance application details and next steps. Ensure all interactions are conducted with compassion and strictly follow compliance guidelines to protect sensitive health information.
Supervise day-to-day call center operations to ensure employees meet performance goals and adhere to schedules. Responsibilities include coaching staff, handling escalated patient calls, and reporting KPIs to the Operations Manager.
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