Head of Luxury Cruising

Ukrainian Interpretation Agent

Russian Interpretation Agent

Social Media Customer Service Lead

The Social Media Customer Service Lead acts as the primary point of contact for inbound social media inquiries, triaging and routing them to the appropriate internal teams. This role also provides guidance and coaching to team members while ensuring brand voice and response standards are maintained across all platforms.

Help Desk Specialist- IT Support (LATAM only)

Provide technical support to internal teams and clients while troubleshooting hardware, software, and network issues. Manage and optimize business tools like Zoho CRM and maintain IT systems and security protocols.

Copy of Customer Support Specialist, Time Off Support

The specialist will provide expert technical support for finance and HR platform inquiries via email, chat, and video. They are responsible for troubleshooting accounting integration failures and collaborating with product teams to improve service quality.

Customer Support Agent

Provide timely and accurate customer support via live chat, email, and instant messengers while maintaining a professional, customer-centric approach. Collaborate with internal teams to resolve operational issues and handle customer requests with a focus on service quality.

CPT-11430 Real Estate Listing & Transaction Support Virtual Assistant

The Virtual Assistant will manage listing administration, transaction paperwork, and recurring back-office tasks for a real estate professional. Responsibilities include MLS entry, document preparation in Dotloop, and supporting prospecting and marketing efforts.

Customer Service VA

The Customer Service VA will handle inbound and outbound calls to resolve customer issues, schedule appointments, and coordinate with field technicians. They are also responsible for managing payments, responding to inquiries via various channels, and assisting management with daily administrative tasks.

Connection Advisor Intermediate (Call Center/Healthcare Scheduler), Remote 12 applicants

The Connection Advisor answers incoming calls to schedule, cancel, or reschedule patient appointments while verifying insurance and demographic information. They also troubleshoot complex issues and provide professional support to patients in a high-volume call center environment.

Guest Support Specialist

The Guest Support Specialist acts as a frontline advocate, resolving guest issues and answering inquiries across multiple communication channels. They are responsible for maintaining high service standards, documenting feedback, and collaborating with partners to ensure guest satisfaction.

Product Support Specialist

The specialist will manage product trials, conversions, and clinical implementations while collaborating with sales teams to meet customer objectives. They are responsible for maintaining customer relationships and ensuring timely resolution of project issues.

Director of Customer Experience

The Director of Customer Experience leads operational service delivery across D2C, B2B, and B2C channels while driving continuous improvement in processes and performance. This role oversees the SAP order journey, manages team development, and implements technology solutions to enhance customer satisfaction and operational efficiency.

Bilingual Customer Experience Specialist

The specialist will handle live customer contacts via phone, chat, and email to resolve order and account issues while maintaining high service standards. They will also identify process gaps and surface operational challenges to leadership to improve the overall customer experience.

Crisis Support Worker

The Crisis Support Worker assists children after hours, including transporting them to foster homes or providing support during moderate crises. They may also be required to accompany children in hospitals or office settings.

Crisis Support Worker

The Crisis Support Worker assists children after hours, including transporting them to foster homes or providing support during moderate crises. They may also be required to accompany children in hospitals or company offices.

Crisis Support Worker

The Crisis Support Worker assists children after hours by providing transportation to foster homes and support during moderate crises. They are also responsible for supervising children in hospital settings or company offices as needed.

Member Contact Center Rep I

The representative serves members by answering inquiries, performing account maintenance, and resolving issues via phone or email. They are expected to meet performance metrics while identifying opportunities to offer credit union products and services.

VIDEO SERVICE REPRESENTATIVE

The Video Banking Specialist provides personalized service to members via video and live chat, assisting with account maintenance, lending needs, and digital banking solutions. They are responsible for identifying financial opportunities for members while meeting established referral and production goals.

VIDEO SERVICE REPRESENTATIVE

The Video Banking Specialist provides personalized service to members via video and chat, assisting with account maintenance, lending, and digital banking solutions. They are responsible for meeting referral goals and ensuring high-quality member experiences while maintaining compliance with credit union policies.

Concierge Specialist - Patient Support Coordinator (Remote, Telehealth)

The Concierge Specialist serves as the primary point of contact for patients, managing inquiries and providing personalized support across multiple channels. They also coordinate with clinical and administrative teams to resolve patient issues and ensure a high-quality, empathetic patient experience.

Member Services Advocate-1

The Member Services Advocate handles inbound calls to address inquiries regarding health insurance benefits, claims, and eligibility while navigating complex healthcare systems. They act as a brand ambassador to resolve member issues, ensure compliance with regulations, and contribute to continuous improvement initiatives.

Senior Director, Global Support

The Senior Director will define and execute a global support strategy, overseeing a dual-shore delivery model that includes both US-based teams and offshore vendor partners. This role is responsible for driving operational excellence, implementing AI-driven automation, and ensuring high-level performance across all global support hubs.

H&B Support Manager (Remote)

The H&B Support Manager supervises a team of specialists to ensure high-quality service for pre-tax products like HSA and FSA. They are responsible for coaching staff, monitoring performance KPIs, and collaborating cross-functionally to drive product enhancements and operational efficiency.

Customer Service Representative - Work from Home in New Mexico

The Customer Service Agent assists members with health insurance inquiries, claims, benefits, and provider networks via phone, email, and chat. They are responsible for troubleshooting billing issues, maintaining accurate CRM records, and ensuring compliance with HIPAA regulations.

Bilingual Customer Experience Specialist

The specialist provides customer service support to dealer clients and the national sales team while coordinating administrative tasks and marketing collateral. They are responsible for maintaining CRM records, processing transactions, and meeting performance objectives in a fast-paced environment.

Client Services Partner (Fixed-Term - 6 Months)

The Client Services Partner manages the end-to-end clinical process for enhanced scans, including patient scheduling, lab coordination, and report distribution. They also act as a liaison between patients, physicians, and internal teams to ensure a seamless and high-quality service experience.

Client Services Partner (Fixed-Term - 6 Months)

The Client Services Partner will manage the end-to-end clinical process for enhanced scans and coordinate post-scheduling workflows. They will also act as a liaison between patients, sales, and clinical teams while supporting physician education initiatives.

Contact Center Transformation Leader, Amazon Connect

Lead and grow a team of contact center architects and consultants while serving as a strategic advisor for customer modernization initiatives. Oversee the end-to-end delivery of Amazon Connect projects and contribute to the growth of the practice through business development and methodology refinement.

Contact Center Transformation Leader, Amazon Connect

Lead and grow a team of contact center architects and consultants while serving as a strategic advisor for customer modernization initiatives. Oversee the end-to-end delivery of Amazon Connect projects and contribute to the development of service offerings and methodologies.