Provide customer support to high-value clients via telephone, email, and instant messaging. Handle account inquiries, perform account maintenance, and resolve basic issues such as billing or order processing.
Remote Support Jobs (9,656)
Job category = Support
Scheduling Specialist, Ambulatory Contact Center
Mass General Brigham
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Full Time
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Yesterday
Mass General Brigham
The Scheduling Specialist manages high-volume inbound and outbound calls to schedule or reschedule specialty appointments for neurology, orthopedics, and cardiovascular patients. Responsibilities include completing patient registration and ensuring high-quality service while maintaining efficiency in a contact center environment.
Customer Support Manager (Wyoming/Colorado)
Motorola Solutions
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Full Time
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Yesterday
Motorola Solutions
The Customer Support Manager is responsible for managing the Lifecycle Service business for public safety contracts, including revenue forecasting and contract renewals. They act as the primary point of contact to ensure seamless service delivery, SLA compliance, and proactive resolution of customer concerns.
The representative provides inbound and outbound customer service support to members and providers, ensuring first call resolution and accurate information delivery. They are responsible for researching claims, documenting interactions, and routing inquiries to appropriate departments while maintaining sensitive information.
Team Leader - Operations - Healthcare Call Center (Medicare/Medicaid)
Everise
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Full Time
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Yesterday
Everise
The Team Leader is responsible for monitoring associate performance against KPIs and ensuring productivity through active floor presence. They also handle payroll approval, resolve customer escalations, and facilitate training to meet client expectations.
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Lead and develop a team of strategic customer experience managers to drive retention, expansion, and satisfaction across growth accounts. Champion AI-augmented engagement strategies and partner with sales and product teams to optimize the customer journey.
Client Support & Travel Booking | Online
Destination Careers
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Full Time
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Yesterday
Destination Careers
The role involves assisting clients with travel planning, booking coordination, and providing professional customer support via email and phone. You will also maintain accurate client profiles and documentation while staying informed about various travel destinations and suppliers.
The Senior Customer Experience Specialist will manage complex escalations and identify systemic product or process issues to drive operational improvements. They will collaborate cross-functionally with product, quality, and logistics teams to implement lasting solutions and enhance customer loyalty.
The role involves performing installations, inspections, and maintenance of medical products while providing 2nd level field service support. Additionally, the position requires managing escalated cases, mentoring team members, and driving technical skill development for regional service teams.
The Support Services Executive will act as a brand ambassador by resolving complex customer inquiries and complaints via phone and email. They are responsible for maintaining accurate records, managing account dispositions, and collaborating with internal departments to ensure operational efficiency.
The Regional Flight Operations Support Manager will lead and develop a team of support coordinators while overseeing regional vendor strategy and operational systems. They are responsible for long-range capacity planning, financial oversight, and ensuring compliance with standard operating procedures across the region.
Virtual Medical Assistant - Ophthalmology Front Desk & Insurance Support
GoLean Health
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Part Time
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Yesterday
GoLean Health
The Virtual Medical Assistant will manage front desk communications, including answering patient calls, scheduling appointments, and routing requests. They will also support administrative tasks such as insurance verification and maintaining patient records within the EMR system.
Customer Service Specialist (Temporary and Remote)
Lingraphica
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Full Time, Contract
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Yesterday
Lingraphica
The Customer Service Specialist provides support to prospects and customers by resolving Tier 1 issues and managing inquiries through multiple channels. This role also involves documenting interactions in a ticket system and collaborating with internal teams to ensure a positive customer experience.
The role serves as a liaison between lenders, builders, and borrowers to manage construction loan files and ensure projects remain on schedule and within budget. Responsibilities include processing draw requests, managing documentation, and overseeing project completion deadlines within the Land Gorilla system.
The SEM Support Analyst will monitor daily campaign performance, identify trends, and assist with optimization and pacing. They will also prepare performance reports, conduct keyword research, and ensure data accuracy across various platforms.
Lead Premium Support Specialist
Micro Focus Malaysia Sdn. Bhd.
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Other
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Yesterday
Micro Focus Malaysia Sdn. Bhd.
Act as a single point of contact for clients to provide technical support, resolve incidents, and optimize complex software environments. Develop deep relationships with clients to ensure product success, retention, and strategic alignment with their business goals.
You will provide frontline support to merchants by troubleshooting payment, subscription, and technical issues while collaborating with product teams to improve the user experience. Additionally, you will help define operational processes and contribute to documentation to help the support function scale.
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The specialist will process KYC requests, manage user verification workflows, and handle documentation for refunds and disputed transactions. They are responsible for maintaining accurate records and communicating clearly with merchants and partners.
Technical Support Specialist - Metabolomics Kits (Europe)
Metabolon, Inc.
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Full Time
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Yesterday
Metabolon, Inc.
The Technical Support Specialist will serve as the primary contact for customers using Verus metabolomics kits, providing assistance with instrument compatibility, troubleshooting, and data analysis. They will manage support cases via Salesforce, maintain knowledge base documentation, and collaborate with internal teams to resolve complex technical issues.
The representative will handle customer inquiries regarding collections, quotes, shipments, deliveries, and billing clarifications. They are also responsible for investigating loss or damage claims and providing general information.
The representative will handle customer requests regarding collections, quotes, shipments, deliveries, and billing clarifications. They are also responsible for investigating loss or damage claims and providing general information.
The representative will handle customer inquiries regarding collections, quotes, shipments, deliveries, and billing clarifications. They are also responsible for conducting investigations into lost or damaged items and providing general information.
The representative will handle customer inquiries regarding collections, quotes, shipments, and deliveries. They are also responsible for managing import and export processes, billing clarifications, and loss or damage investigations.
Monitor digital transactions and account activity to detect and prevent fraudulent behavior. Collaborate with internal departments and customers to verify suspicious activity and resolve fraud-related issues.
Customer Service Representative - October 2026 Start - Inbound Only
Principle Choice Solutions LLC
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Full Time
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Yesterday
Principle Choice Solutions LLC
The representative will answer incoming calls from Veterans and healthcare providers to provide information, resolve questions, and document details accurately. They will maintain a professional demeanor while navigating multiple systems to ensure callers receive effective support.
Remote | Customer Support | Reservation Services
Destination Careers
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Full Time
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Yesterday
Destination Careers
The role involves providing responsive customer support for reservation inquiries and assisting clients with trip coordination. Responsibilities also include maintaining accurate client records and preparing necessary documentation for reservation workflows.
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Customer Service – Booking Hotels | We Will Train You
Destination Careers
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Full Time
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Yesterday
Destination Careers
Assist clients in researching, planning, and securing hotel accommodations while providing accurate information on amenities and pricing. Maintain professional communication via phone, email, or chat and collaborate with the team to ensure seamless client experiences.
The Underwriting Support Assistant performs various tasks to support insurance underwriters, including data entry, document preparation, and data standardization. They utilize Excel and various online tools to map locations, verify policy information, and ensure the accuracy of final policy documents.
The Customer Support Agent will manage and resolve player inquiries across live chat and email platforms while maintaining high satisfaction levels. They are also responsible for maintaining accurate records and collaborating with other departments for administrative and translation tasks.
You will provide solutions to customer inquiries regarding service issues, billing, and product enhancements to ensure one-call resolution. Your goal is to drive customer satisfaction by delivering expert service and support in a fast-paced call center environment.
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