The role involves making outbound calls to existing customers to drive repeat business and answering customer inquiries. The representative will also manage customer data and communicate details to franchisees while collaborating with the Contact Centre Team.
Remote Support Jobs (9,130)
Job category = Support
Manage inbound support tickets for commercial insurance, ensuring efficient triage, routing, and SLA compliance. Support customer onboarding and maintain a comprehensive internal and external resource library of documentation.
Act as a service desk agent handling inbound calls to support healthcare customers with clinical applications. Responsibilities include documenting incidents, driving resolutions, and escalating tickets in a 24/7 environment.
Serve as the first point of contact for employee benefits inquiries via phone, chat, and case management systems. Manage cases from intake to resolution while ensuring compliance with benefit plans and policies.
Provide top-tier phone and email support to exclusive clients regarding system navigation, login issues, and task execution. Handle account management requests including account creation and project access while training clients on advanced system features.
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Customer Service Representative -- Work from Home
Inspire Direct Marketing
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Full Time
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2 Days Ago
Inspire Direct Marketing
The role involves making outbound calls to existing supporters to raise funds for various charities. Responsibilities include welcoming new donors, renewing event participants, and inspiring monthly contributions.
Provide initial technical support and troubleshooting for Collins Aerospace avionics products to resolve customer issues. Coordinate with business unit experts and front-line support functions to ensure timely resolution of technical inquiries.
Customer Service Associate Representative - Cigna Healthcare - Remote
Cigna Healthcare
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Full Time
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2 Days Ago
Cigna Healthcare
Provide support to participants, clients, and providers by answering inquiries regarding group health benefits and claims payments. Responsibilities include researching claims, documenting interactions in Chronolog, and assisting with provider record maintenance.
Act as an expert for Xfinity Home security services by resolving complex technical and billing issues for customers and field technicians. Focus on delivering first-call resolutions while identifying opportunities to upsell products and services.
Call Center Representive - Overnight Shift
Travel Incorporated
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Full Time
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2 Days Ago
Travel Incorporated
Handle inbound client calls, emails, and chats to create personalized travel solutions and itineraries. Collaborate with internal teams to ensure accurate travel arrangements and improve the overall client experience.
Technical Support Representative - Pacific Time Zone
ContactMonkey
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Full Time
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2 Days Ago
ContactMonkey
Provide exceptional technical support to global clients by resolving product queries and troubleshooting email delivery issues via Zendesk. Collaborate cross-functionally with Success, Product, and Engineering teams to drive continuous improvement and champion client feedback.
Provide first-level technical support by managing incoming calls, emails, and alerts while documenting incidents in the ITSM tool. Ensure fast problem resolution by escalating cases to higher-level support and maintaining accurate knowledge base documentation.
Provides senior-level technical and consultative support for the CAPPS Financials program to ensure system stability, security, and compliance. Manages the CAPPS Service Desk application and coordinates with vendors for Level 3 support and system enhancements.
Physician Support Specialist - Pulmonology - Accredo - Remote (MidWest/West)
Cigna Healthcare
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Full Time
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2 Days Ago
Cigna Healthcare
Develop and execute territory strategies to grow business through proactive outreach and relationship building with physician offices. Serve as a subject matter expert to improve clinical outcomes and reduce administrative burdens for clients.
The Vaccine Customer Representative provides clinical information and resources to healthcare providers to increase immunization rates. They manage a specific geography, conducting product presentations and business reviews to align customer needs with vaccine attributes.
Technical Support Specialist
Thermo Fisher Scientific
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Full Time
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2 Days Ago
Thermo Fisher Scientific
Provide advanced technical expertise and leadership to support high-performance electron microscopy and analytical systems. Act as a key technical liaison between customers, field service, R&D, and operations engineering to ensure optimal system performance.
Nutrition Support Dietitian - Remote Southeast
Option Care Health
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Full Time
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2 Days Ago
Option Care Health
The Registered Dietitian provides clinical support for parenteral and enteral nutrition patients, including assessments and care plan implementation. They also collaborate with sales and pharmacy teams to promote and manage the home nutrition support program within their territory.
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Patient Services Representative II - Call Center
Silver Cross Hospital
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Full Time
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2 Days Ago
Silver Cross Hospital
Handle over 100 calls per day to assist with scheduling office, lab, and nurse appointments. Manage detailed message taking and triage urgent versus routine matters based on provider protocols.
Support boaters by geo-locating them and dispatching appropriate solutions via CRM tools. Document all interactions accurately and identify recurring trends to improve customer experience.
Call Center Representative - Afternoon / Evening
Travel Incorporated
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Full Time
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2 Days Ago
Travel Incorporated
Handle inbound client calls, emails, and chats to develop personalized travel plans and itineraries. Provide expert travel advice and solve problems to ensure high client satisfaction and service excellence.
Act as the primary connection between users and the company by resolving technical issues via app-based email. Identify trends and educate users on new features and product bugs to ensure high user retention.
Produce Support Specialist, Southeast
Buyers Edge Platform, LLC
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Full Time
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2 Days Ago
Buyers Edge Platform, LLC
Manage produce quality assessments and service requirements for 30-40 regional food service distributors and their clients. Conduct site visits to evaluate product quality, provide training, and collaborate with internal account management teams.
Analista de Suporte N1 Junior - Customer Experience | RD Station (Remoto) afirmativa para pessoas negras
RD Station
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Full Time
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2 Days Ago
RD Station
Provide reactive multichannel support for various RD Station products to national and international clients. Investigate and resolve technical issues by identifying root causes to ensure customer autonomy and high satisfaction levels.
Produce Support Specialist, Northeast
Buyers Edge Platform, LLC
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Full Time
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2 Days Ago
Buyers Edge Platform, LLC
Manage produce quality and service requirements for 30-40 regional food service distributors and their clients. Conduct site visits to evaluate product quality, provide training, and collaborate with internal account management teams.
Luxury Travel Consultant – Client Services (Remote)
Consultwithtray
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Full Time
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2 Days Ago
Consultwithtray
Support high-end clients in planning and managing luxury travel experiences from initial consultation to post-trip follow-up. Handle reservations, itinerary updates, and resolve client concerns using a solutions-focused approach.
Virtual Care Customer Service Representative - Full Time
Modern Animal
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Full Time
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2 Days Ago
Modern Animal
Manage the end-to-end member journey by resolving complex client concerns and facilitating onboarding and retention. Proactively engage members to schedule veterinary procedures and maintain accurate medical records across multiple communication channels.
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Manage customer orders and inquiries for an assigned territory to ensure a seamless experience. Collaborate with Sales, Business Development, and Operations teams to maintain CRM data and resolve customer complaints.
Customer Experience Associate
Conduent State Healthcare, LLC
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Full Time
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2 Days Ago
Conduent State Healthcare, LLC
Provide first-contact customer support by answering account inquiries and resolving issues via phone. Handle document review, data support, and database updates while adhering to established scripts and SLAs.
Provide first-line technical support to end-users by resolving hardware, software, and connectivity issues. Manage support tickets and document resolutions while meeting performance KPIs and quality assurance metrics.
IT Service Desk Support Analyst-Level 1- Operations Support Mgr
TELUS Agriculture & Consumer Goods
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Full Time
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2 Days Ago
TELUS Agriculture & Consumer Goods
Provide first-level technical support and monitoring for IT systems and integration solutions. Manage support tickets and resolve client issues via email and telephone while maintaining knowledge base documentation.
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