Engage with members to assess insurance needs and provide tailored supplemental insurance solutions. Guide clients through the application process and offer ongoing policy and claims support.
Remote Support Jobs (9,650)
Job category = Support
The associate will virtually meet with clients via Zoom to guide them through available benefit programs and onboarding. They are responsible for answering client questions and maintaining digital records to ensure a professional experience.
Act as a trusted resource for veterans and union members to help them navigate and customize their benefit plans. Maintain long-term client relationships and ensure all activities adhere to company and state regulations.
The role involves onboarding new members and providing personalized service by creating tailored plans to align with client goals. Additionally, the agent manages inquiries and uses networking strategies to expand business outreach while ensuring regulatory compliance.
The associate will virtually meet with clients via Zoom to guide them through available benefit programs and onboarding processes. They are responsible for answering client questions, managing digital records, and maintaining professional client relationships.
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Engage with members to assess insurance needs and provide tailored supplemental insurance solutions. Guide clients through the application process and provide ongoing policy and claims support.
Guide new clients through the enrollment process and provide personalized solutions to their questions. Build client relationships and utilize networking strategies to grow the client base.
Lead and develop a remote team by recruiting, mentoring, and tracking performance to drive growth. Manage client interactions by conducting virtual consultations and guiding them through benefit program enrollments.
Guide new clients through their benefits and create customized plans to fit their unique needs. Build and maintain long-term client relationships while ensuring compliance with company and state regulations.
The role involves onboarding new clients and providing personalized product support to meet their needs. The specialist is responsible for managing client inquiries, developing tailored solutions, and growing their business through networking.
The role involves managing patient appointments, outreach, and inquiries via email and live chat. It also requires maintaining accurate patient records in the EMR system and coordinating with internal teams to resolve patient concerns.
Assist clients in researching travel options and coordinating reservation details for various vacation types. Maintain accurate client records and facilitate bookings through approved supplier networks.
Field Service Representative - Power Distribution/Electrical
Schneider Electric
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Full Time
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6 Weeks Ago
Schneider Electric
Install, commission, and maintain customer power distribution systems to ensure reliability and safety. Diagnose technical issues onsite and recommend operational enhancements to customers.
Responsible for the planning, installation, and onsite implementation of complex automation systems across Europe. Provides high-level technical support by diagnosing and repairing complex electro-mechanical equipment and software systems.
Provide high-level technical solutions and product support to customers while managing case escalations and monitoring quality control. Assist leadership with queue monitoring and case assignments to ensure Service Level Agreements are met.
Oversee the day-to-day delivery of support for the Kainos EDM product, managing people, customer interactions, and support processes. Collaborate with Product, Engineering, and Sales teams to ensure SLA adherence and drive continuous service improvement.
Provide real-time multi-channel support to veterinary partners and other key stakeholders via phone, email, and chat. Resolve complex technical and process-related issues while meeting productivity and quality metrics.
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Provide real-time multi-channel support to veterinary partners and other key stakeholders via phone, email, and chat. Resolve complex technical and process-related issues while meeting productivity and quality metrics.
Provide real-time multi-channel support to veterinary partners and other key stakeholders via phone, email, and chat. Resolve complex technical and process-related issues while meeting productivity and quality metrics.
Customer Service Representative
Everest Solutions and Images Ltd.
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Full Time
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6 Weeks Ago
Everest Solutions and Images Ltd.
Respond to customer inquiries via phone, email, and live chat while managing multiple conversations efficiently. Process customer orders and resolve complaints to ensure a professional and positive customer experience.
Provide exceptional service via phone, chat, social media, and email to resolve customer issues and maintain business relationships. Handle account maintenance, delivery scheduling, basic pricing inquiries, and soft collections for past-due accounts.
The coordinator will organize and manage client travel itineraries, including bookings for flights, hotels, and cruises. They are responsible for ensuring accuracy in travel details and communicating updates to clients via online platforms.
The role involves managing inbound customer communications via calls and emails to resolve issues and inquiries. The representative will also act as a product expert to advise customers on success and track all interactions within a CRM system.
The role involves managing inbound customer communications via calls and emails to resolve issues and inquiries. Additionally, the representative will act as a product expert to advise customers and track all interactions within a CRM system.
The role involves building the structure and operating rhythm for the Workforce Management function to support service quality and operational efficiency. Key duties include owning forecasting, capacity planning, and designing scheduling and routing strategies across multiple support channels.
Registered Nurse - Atrium Health Call Center Nights FT
American Addiction Centers
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Full Time
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6 Weeks Ago
American Addiction Centers
Perform telephone triage and comprehensive nursing assessments for a diverse pediatric patient population in a remote call center environment. Collaborate with patients and providers to implement clinical solutions and notify practices of all patient encounters.
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Act as the first line of support to resolve complex technical inquiries and maximize customer platform utilization. Collaborate with Product and Engineering teams to provide customer feedback and influence future product developments.
Customer Support and Operations Specialist
Traveling with Mchaila
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Full Time
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6 Weeks Ago
Traveling with Mchaila
Manage client communications and day-to-day workflow tasks to ensure a professional experience. Maintain accurate documentation and provide solution-focused support in client-facing situations.
Manage end-to-end order fulfillment and serve as the primary point of contact between customers and the company. Coordinate with internal functions to monitor requirements, handle complaints, and manage inventory levels.
Provide L2 technical support for remote employees across North and Latin America, managing hardware, software, and connectivity issues. Administer Microsoft 365 identity and access, manage device enrollment via MDM, and support various SaaS platforms.
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