Assist clients with personalized travel planning, research destinations, and coordinate trip details including reservations and itineraries. Provide ongoing support to travelers by managing adjustments, updates, and maintaining accurate client records.
Remote Support Jobs (9,936)
Job category = Support
Client Support Vacation Consultant
Hopesglobalgetaways
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Full Time
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2 Weeks Ago
Hopesglobalgetaways
Assist clients with personalized vacation planning, research destinations, and coordinate travel arrangements including reservations and itineraries. Maintain detailed client records and provide ongoing support to ensure a smooth travel experience.
Provide first-line technical support to clinicians and admins via Zendesk, resolving operational issues and managing high-volume triage. Identify and escalate product bugs to engineering while translating user pain points into actionable product insights.
Customer Experience Strategist
Spartan Investment Group
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Full Time
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2 Weeks Ago
Spartan Investment Group
The strategist is responsible for improving every customer interaction to drive conversion, loyalty, and revenue across three brands. This includes managing a Voice of Customer program and creating prioritized journey maps to remove friction points.
Provide routine customer service and policy support to agents and carriers via phone, email, and chat. Process insurance documentation and maintain accurate records within the CRM system to meet service standards.
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Provide information on company products and services while managing customer inquiries and functional requirements. Track activities in the management tool and contribute to improving the customer experience through continuous improvement.
Provide quality service by responding to high-volume telephonic, written, and electronic inquiries regarding benefits, eligibility, and claim status. Accurately document all actions and navigate multiple system applications to resolve member and provider issues.
Handle residential customer accounts by managing telephone calls, inquiries, and problem resolution. Coordinate with branch personnel to manage pricing, scheduling, and outbound service campaigns.
Customer Service Representative (Bilingual Arabic or Urdu)
Team Focus Insurance Group
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Full Time
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2 Weeks Ago
Team Focus Insurance Group
Deliver exceptional customer support via phone and chat for personal lines insurance policies, handling inquiries and billing. Process policy updates, endorsements, and cancellations while meeting service level agreements.
Contact Center Customer Experience Specialist - Cardmember Services 14 APPLICANTS
U.S. Bank
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Full Time
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2 Weeks Ago
U.S. Bank
Provide high-level customer service by resolving telephone and email inquiries regarding cardmember services and fraud support. Act as a liaison between customers and internal departments to resolve complex technology and account issues.
Work at Home Contact Center Agent
The Sydney Call Centre
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Full Time
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2 Weeks Ago
The Sydney Call Centre
Handle inbound customer service, sales, and help desk calls with professionalism and empathy. Resolve customer issues, troubleshoot basic technical problems, and identify opportunities to upsell or upgrade services.
Remote Call Center Customer Service Representative
The Sydney Call Centre
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Full Time
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2 Weeks Ago
The Sydney Call Centre
Handle customer inquiries via phone, email, and chat while providing accurate product and policy information. Troubleshoot customer issues and maintain detailed records of all interactions to improve service delivery.
Full-Time Remote Call Center Representative
The Sydney Call Centre
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Full Time
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2 Weeks Ago
The Sydney Call Centre
Handle inbound customer service, help desk, and back-office processing calls to resolve technical issues and manage accounts. Focus on providing a best-in-class customer experience while identifying sales opportunities to upgrade products and services.
Remote Call Center Representative
The Sydney Call Centre
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Full Time
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2 Weeks Ago
The Sydney Call Centre
Handle inbound calls and resolve customer inquiries professionally while documenting all interactions in the CRM system. Meet performance metrics regarding call quality and customer satisfaction while escalating complex issues when necessary.
Entry Level Remote Customer Service Representative (Prince Edward Island)
The Sydney Call Centre
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Full Time
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2 Weeks Ago
The Sydney Call Centre
Handle inbound calls to resolve customer issues and manage accounts using internal systems. Identify opportunities for service upgrades and ensure first-call resolution for commercial and public sector clients.
Dutch-Speaking Technical Support Advisor | Healthcare Technology
Workster Jobs
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Full Time
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2 Weeks Ago
Workster Jobs
Provide technical support and troubleshooting for healthcare technology products to ensure a positive customer experience. Document interactions and collaborate with internal teams to resolve complex technical issues.
Connect with clients via virtual appointments to present personalized benefit solutions and provide ongoing customer support. Maintain accurate digital records and build lasting professional relationships with clients.
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Conduct virtual client meetings via phone or video to identify needs and present personalized solutions. Build long-term client relationships while working toward individual and team performance goals.
Customer Service Specialist (Work From Home)
Spade Recruiting
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Full Time
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2 Weeks Ago
Spade Recruiting
Conduct virtual client meetings via phone and video to identify needs and present personalized solutions. Build long-term client relationships through professional guidance and exceptional customer service.
The Benefits Representative handles inbound and outbound calls to help union members understand and apply for supplemental benefit programs. They conduct virtual appointments via phone or Zoom and assist with digital documentation.
Customer Support Representative with Czech/Slovak & English | Remote Bulgaria
Workster Jobs
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Full Time
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2 Weeks Ago
Workster Jobs
Respond to customer queries via phone and email in Czech and English to ensure high levels of satisfaction. Provide accurate information and collaborate with an international team to deliver professional service quality.
Customer Service Representative - LHB
Health Care Service Corporation
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Full Time
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2 Weeks Ago
Health Care Service Corporation
Respond to high-volume telephonic and electronic inquiries regarding benefits, eligibility, and claim status. Accurately document all actions and navigate multiple system applications to resolve customer issues.
The representative will educate customers on benefits and claims while resolving inquiries to improve health and well-being. Responsibilities include documenting interactions, collaborating with departments, and advocating for customer needs.
The role focuses on bridging the gap between complex datasets and strategic execution to drive data-driven decisions for CX leadership. Key duties include performing churn analytics, designing impact measurement models, and leveraging AI to automate data workflows.
Manage the onboarding process for middle schools partnering with JerseySTEM, including handling MOUs and student rosters. Provide ongoing customer service support and coordinate with team members to ensure effective program set-up.
Customer Service Agent- Virtual - Temporary
Alight Solutions
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Full Time
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2 Weeks Ago
Alight Solutions
Handle inbound and outbound calls to assist Medicare-eligible retirees with health plan selection and application status. Educate members on benefit options and provide technical assistance with website navigation and self-service tools.
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Provide post-sale technical and non-technical support to business and end-consumer customers via phone, chat, or text. Analyze and resolve customer issues while acting as a liaison between customers and internal departments.
Provide professional customer support via email, chat, and phone regarding product information, orders, and after-sales requests. Manage customer accounts and take full ownership of cases from initial contact to resolution.
Provide guest support via calls, emails, chats, and OTA platforms regarding bookings and accommodation access. Escalate critical cases and collaborate with teammates to ensure a seamless guest experience.
Customer Support Specialist (German and English, 2 night shifts)
EverHelp
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Full Time
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2 Weeks Ago
EverHelp
Provide multi-channel support to guests regarding bookings, property access, and reservations within the hospitality industry. Ensure a high-quality guest experience by resolving inquiries efficiently and escalating critical cases to internal teams.
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Support Jobs by Country
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74
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70
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