Remote Support Jobs (8,909)
Technical Customer Support Specialist III – DAI Help Desk and Reporting SME
Provide Tier 1 functional and technical support for the Defense Agencies Initiative (DAI) including Procure-to-Pay, Cost Accounting, and Oracle Time and Labor. Serve as the subject-matter expert for OBIEE and Advana reporting, developing dashboards and analyzing financial data to support agency leadership.
Client Services Representative
The Client Services Representative serves as the primary point of contact for clients, managing inquiries via phone, email, and portal. They are responsible for troubleshooting concerns, coordinating with internal teams, and ensuring a positive, seamless client experience.
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Biometrics and PV Business Support Manager
The manager oversees and coordinates all business development activities within the Biometrics and Pharmacovigilance department, including bids, proposals, and change orders. They are responsible for triaging proposals, developing budgets, and ensuring consistency in departmental documentation and strategy.
Call Handling Customer Service Manager - T7
The Call Handling Customer Service Manager manages the lifecycle service business for assigned customer contracts to ensure satisfaction with Motorola Public Safety Software. They act as a single point of contact for service delivery, SLA compliance, and driving corrective actions for software issues.
Family Support Educator, Lead - West
The Lead Family Support Educator manages a field-based team to provide expert clinical education regarding disease states and product therapy management to families. They serve as the primary escalation point and collaborate with internal stakeholders to execute strategic initiatives and ensure alignment across commercial functions.
Customer Service Representative
The Customer Service Representative will provide support across multiple channels including phone, email, and live chat to assist customers with orders, accounts, and product troubleshooting. They will also participate in continuous industry education and contribute to team project-based goals.
Onboarding Specialist Intern
You will design onboarding protocols and standard operating procedures for interns, volunteers, and program participants. You will work directly with the CEO to build onboarding systems from the ground up and create necessary documentation.
Remote Client Services Analyst
The Client Services Analyst provides remote application support to clients via phone, email, and other digital channels while managing case volumes and service levels. They are responsible for troubleshooting software issues, routing sales inquiries, and maintaining high-quality service standards within a CRM system.
Technical Support & Trainer – Geospatial – California
Provide advanced technical support and deliver training sessions for geospatial and surveying solutions to customers. Collaborate with internal teams to assist in pre-sales consultations, product demonstrations, and the development of instructional materials.
Customer Support Specialist I
The Customer Support Specialist acts as the first point of contact for incoming client requests, providing technical support and troubleshooting across various software products. They are responsible for managing tickets, maintaining service level agreements, and acting as a liaison between clients and internal departments.
Client Services Assistant
The Client Services Assistant provides administrative support including fund administration, board meeting coordination, and data collection for internal audits. They are responsible for creating reports, managing invoices, and maintaining accurate records to support the client-facing team.
Customer Experience (CX) Strategist
The CX Strategist owns and drives the end-to-end customer experience strategy for a major line of business by aligning business goals with customer-centric initiatives. They lead cross-functional teams to execute roadmaps, track performance metrics, and influence executive leadership to ensure strategic alignment.
East Vancouver Call Center
The Patient Service Specialist manages high-volume call center operations, including scheduling appointments and performing initial phone triage. They are responsible for verifying patient information and providing professional assistance to patients and colleagues.
Remote Medical Customer Service Specialist
The specialist serves as the primary point of contact for customers, managing inquiries and resolving issues across phone, email, and chat channels. They are responsible for documenting interactions in the CRM system while adhering to performance metrics and quality standards.
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Operations Manager, Employer Support
You will lead and scale the Employer Support team while setting operational standards and metrics to ensure a high-quality customer experience. You will also collaborate with cross-functional leaders to drive business growth and cultivate a customer-centric culture.
Customer Support Specialist I
The Customer Support Specialist serves as the first point of contact for incoming client requests, providing technical support and troubleshooting for various SaaS products. They are responsible for managing tickets, maintaining service level agreements, and acting as a liaison between clients and internal departments.
Product Support Specialist (Mountain or Pacific Time Zone)
The Product Support Specialist provides technical and client support for the company's technology ecosystem, acting as a primary point of contact for advisors and clients. Responsibilities include managing support tickets, maintaining user access, and collaborating with internal teams to improve system functionality and user experience.
Customer Support Specialist
The Customer Support Specialist will manage live chat and email inquiries to assist journalists and experts with platform navigation and troubleshooting. They will also verify user accounts, maintain platform integrity, and identify patterns to improve the overall user experience.
__✓Immediate Hiring | Operations Support Associate | Entry-Level | Remote
The Operations Support Associate will assist with daily team and client-related activities, including participating in virtual appointments. They are responsible for maintaining organized client documentation and communicating professionally across virtual platforms.
Data Operations Support Lead
The Data Operations Support Lead will oversee the daily operational health of data pipelines, platforms, and governance processes for the CMM program. This role involves leading a team to monitor data flows, resolve incidents, and ensure reliable data operations while acting as a liaison between technical and business stakeholders.
REMOTE MEX- Telephone Service Representative
The Telephone Service Representative will handle incoming customer inquiries via phone to provide information and resolve issues. They are responsible for maintaining accurate documentation and data entry after each interaction while upholding professional service standards.
IT Helpdesk Associate - REMOTE
The associate will handle inbound customer calls in a 24/7 call center environment to support healthcare clinical applications. Responsibilities include tracking, documenting, and resolving incident tickets related to workflow issues, user access, and application errors.
Healthcare Contact Center Representative - Remote U.S.
The representative will handle inbound and outbound member interactions to support the Customer Engagement Verification program. Responsibilities include documenting customer activity, updating account information, and resolving routine inquiries while adhering to program requirements.
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Fleet Client Services Specialist II
The specialist manages the maintenance transaction lifecycle and coordinates with customers to schedule preventative maintenance and repairs. They also communicate with field operations to ensure technicians are scheduled effectively to meet customer needs.
Call Center Service Advocate I - Remote
The Service Advocate manages patient appointments by handling inbound and outbound calls while ensuring an unmatched patient experience. They are responsible for accurate data entry, resolving scheduling conflicts, and collaborating with medical staff to maintain efficient operations.
CS Specialist I - Customer Service Center
The Customer Service Specialist is responsible for identifying, responding to, and resolving customer inquiries regarding bank products and digital services via inbound calls. They must maintain high service standards, adhere to performance metrics, and ensure customer issues are resolved promptly and accurately.
CS Specialist I - Customer Service Center
The Customer Service Specialist I is responsible for identifying, responding to, and resolving customer inquiries regarding bank products and services via inbound calls. They must maintain high service standards, de-escalate issues when necessary, and ensure accurate account information processing.
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