Oversee global enterprise support operations and lead a team of specialists to support strategic accounts. Act as a technical bridge between Support, Engineering, and Revenue teams to drive product improvements and operational excellence.
Remote Support Jobs (9,114)
Job category = Support
Seasonal Team Member Customer Care - Work At Home (TX, OK, AL, GA Applications Only)
Academy Sports
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Full Time
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Yesterday
Academy Sports
Handle incoming customer contacts via calls, chats, and emails to provide product information and resolve issues. Document all interactions and escalate priority problems according to company policies.
Assist union members in receiving their specific benefits. Coordinate with various unions across California to provide member support.
Provide personalized onboarding support and compliance guidance for customers using A2P products. Manage onboarding SLAs, track metrics, and collaborate with product teams to resolve service issues.
The role involves crafting and implementing comprehensive Customer Service solutions using Microsoft Dynamics 365. Responsibilities span the entire process from initial requirements gathering to final configuration and development.
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The Member Support Professional handles member requests via phone, chat, video, and PTM while providing financial service and account maintenance. They are also responsible for educating members on products, cross-selling lending services, and ensuring compliance with banking regulations.
Patient Service Representative (Non-Clinical) - Remote in Indiana
Indiana Health Centers, Inc.
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Full Time
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Yesterday
Indiana Health Centers, Inc.
The PSR manages patient scheduling, appointment reminders, and phone routing to ensure a positive customer experience. They are also responsible for processing patient paperwork and maintaining accurate data within the Electronic Medical Records system.
Technical Support Specialist - Remote Equipment Systems
Matthews International
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Full Time
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Yesterday
Matthews International
Provide technical support to customers and internal teams via telephone and internet for the M-Pyre remote monitoring system. Responsibilities include solving complex technical problems, documenting support in Salesforce, and conducting root cause analysis.
Associate Operations Support Specialist II - Nightshift
Mainspring Energy
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Full Time
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Yesterday
Mainspring Energy
Monitor system alerts and execute troubleshooting actions based on established flowcharts for electro-mechanical hardware. Maintain detailed logs and escalate complex issues to senior engineering staff while providing flexible overnight shift coverage.
Provide functional and operational support for Agiloft and ComplianceWire systems within a regulated life sciences environment. Manage content review workflows, training assignments, and ensure compliance with GxP and regulatory requirements.
Customer Service Representative - 1351 - Buenos Aires, Argentina
Bionic Talent
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Full Time
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Yesterday
Bionic Talent
The role involves managing inbound and outbound communications to qualify leads and convert them into signed clients for a personal injury law firm. Responsibilities include documenting case details in CloudLex and coordinating consultations between potential clients and attorneys.
Customer Service Representative - 1351 - Lima, Peru
Bionic Talent
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Full Time
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Yesterday
Bionic Talent
Serve as the first point of contact for potential clients by managing inbound and outbound communications to qualify leads. Convert qualified leads into signed clients and document all case details within the firm's case management system.
Customer Service Representative - 1351 - Colombia
Bionic Talent
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Full Time
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Yesterday
Bionic Talent
Serve as the first point of contact for potential personal injury clients by managing inbound and outbound communications. Qualify leads using a sales-driven approach and coordinate the onboarding process with legal teams.
Serve as the initial point of contact for new and current patients to register them and direct calls. Manage patient data in the EMR system and facilitate the appointment process through accurate documentation.
Respond to user inquiries via live chat and email with high accuracy and speed. Proactively identify user needs, analyze product malfunctions, and suggest improvements based on user feedback.
Maintain operational resilience and 24/7 stability across a multi-cloud security program using Azure, AWS, and GCP. Engineer automated security guardrails with Terraform and optimize CI/CD pipelines for continuous security ingestion.
Lead a global 24/7 technical support team, overseeing recruiting, coaching, and service delivery across multiple channels. Drive strategic initiatives to improve customer experience and manage critical incident communications and escalations.
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Act as the primary point of contact for escalated Level 1 and Level 2 IT support issues to ensure minimal business disruption. Provide advanced technical support for hardware, software, and networks while mentoring junior service desk members.
Provide global technical support for Data Center Accounts and Field Sales & Service organizations. Drive product reliability and life cycle cost improvements through continuous improvement processes and test plan execution.
Provide Level 1 application support for Metatracer, including incident triage, diagnosis, and escalation. Assist clients with agent deployment via GPO/Intune and configure integrations for Microsoft 365, Azure, and Google Cloud.
High School Student Support Specialist - New Mexico Connections Academy
Connections Academy
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Full Time
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Yesterday
Connections Academy
The Student Support Specialist virtually assists students with course completion and academic behavior interventions. They provide one-on-one tutoring and collaborate with teachers to ensure students meet their academic goals.
Senior Customer Service Representative
UnitedHealth Group
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Full Time
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Yesterday
UnitedHealth Group
Provide compassionate support and resolution for escalated healthcare issues for IMFP and Pediatric departments. Serve as a Subject Matter Expert to assist team members and help new hires with training.
Senior Paralegal -Legal Order Process and Customer Dispute Support
BILL
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Full Time
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Yesterday
BILL
Manage the end-to-end Legal Order Process (LOP), including intake, tracking, and responding to subpoenas, garnishments, and bankruptcy notices. Provide backup support for customer disputes and litigation matters, coordinating with internal risk and compliance teams.
Customer Service Representatives - Remote (TX, OK, CO, NV and NM Only)
Sutherland
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Full Time
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Yesterday
Sutherland
Deliver exceptional service and solutions to customers via inbound calls in a high-energy environment. Identify best solutions for customers using communication and problem-solving skills while meeting sales targets.
Support Specialist - P - Evening hours 1:30-10pm Mon-Sat/Sun 11-8 pm
ACD Connect, LLC
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Full Time
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Yesterday
ACD Connect, LLC
Handle inbound customer calls and emails to provide support for general portal and billing queries. Guide users through troubleshooting and navigating company products and services.
Manage disability cases and client portfolios by conducting assessments and coordinating return-to-work goals for employees. Partner with client stakeholders to handle reporting, contract renewals, and process improvements for absence management.
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Assist in the execution of corporate pharmacy strategies and standardize practices across a national network. Manage operational reports, resolve pharmacy partner queries, and support the launch of new products and programs.
Handle high-volume inbound calls to provide customer service regarding property insurance and premium disbursements. Support borrowers and agents by resolving inquiries, processing complaints, and updating records.
The Onboarding Specialist conducts health and medication reviews with patients to register them for medication management solutions. They are responsible for accurate data entry of prescription information and maintaining referral relationships to grow the patient base.
Serve as the primary point of contact in an inbound contact center to support client needs and perform financial transactions. Ensure client satisfaction while meeting productivity and efficiency standards for all contact center metrics.
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Support Jobs by Country
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58
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53
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