Provide global end-user technical support for hardware, software, and connectivity issues while managing user accounts and inventory. Coordinate the support team's daily workload, document processes, and maintain the knowledge base to improve service quality.
Remote Support Jobs (9,138)
Job category = Support
Customer Service Specialist - Italian Speaker Customer Service Specialist - Italian Speaker
Nestle Operational Services Worldwide SA
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Full Time
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2 Weeks Ago
Nestle Operational Services Worldwide SA
Manage front-office customer contacts via voice, email, and chat for B2B and B2C channels. Focus on identifying customer needs, providing product solutions, and ensuring efficient complaint resolution to enhance satisfaction.
The role involves guiding customers through SaaS platform functionalities and resolving technical issues via email, chat, and phone. Additionally, the specialist will create knowledge base articles and collaborate with teams to eliminate the root causes of reported problems.
Provide remote technical support to resolve software incidents and problems for end-users, partners, and IT integrators. Manage the full incident lifecycle, including diagnosis, documentation, and stakeholder communication to meet defined service levels.
Modern Thyroid Clinic- Virtual Patient Support Specialist
Modern Thyroid Clinic
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Full Time
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2 Weeks Ago
Modern Thyroid Clinic
Acts as the primary point of contact for patients, managing incoming calls, emails, and onboarding processes. Provides real-time administrative and clinical support to the care team, including scheduling and lab result retrieval.
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Coordinate client-facing activities including scheduling, communications, and event-related support. Maintain accurate records of client interactions and collaborate with internal teams to ensure a professional client experience.
Structured Operations Support Specialist
Laminar Projects
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Full Time
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2 Weeks Ago
Laminar Projects
Provide daily operational support to consultants and manage project systems setup and client compliance. Identify and drive process improvement initiatives to optimize organizational workflows.
Assist clients with personalized travel planning, including coordinating flights, hotels, and activities. Maintain accurate reservation records and provide ongoing itinerary support via phone, email, and messaging platforms.
Assist travelers with vacation requests and coordinate lodging, flights, and activity bookings. Provide responsive client support and maintain accurate records within internal platforms.
Respond to customer inquiries via phone, email, and chat to ensure a seamless shopping experience. Assist with order placement, tracking, returns, and resolving billing or delivery issues.
Assist clients with planning and booking vacations, cruises, and customized travel experiences. Manage reservations, itinerary updates, and client records through various digital communication channels.
Travel Experience & Support Coordinator
Hopesglobalgetaways
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Full Time
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2 Weeks Ago
Hopesglobalgetaways
Coordinate vacations, resort stays, and cruises by researching options and verifying itinerary details for clients. Provide ongoing travel guidance and support while managing booking updates and client records.
Assist clients with coordinating holiday travel plans, including researching destinations and managing booking details. Provide ongoing support through various digital communication platforms to ensure accurate itineraries and customer satisfaction.
Work From Home – Customer Service -Contract Opportunity
ALONJA Enterprises LLC
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Full Time
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2 Weeks Ago
ALONJA Enterprises LLC
Provide professional customer service support via inbound and outbound calls to resolve inquiries using established processes. Accurately document interactions in client systems and maintain performance standards to ensure customer satisfaction.
Remote Customer Service Contractor -Independent
ALONJA Enterprises LLC
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Full Time
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2 Weeks Ago
ALONJA Enterprises LLC
Handle inbound and outbound customer interactions to resolve inquiries professionally and efficiently. Accurately document call details and outcomes while meeting performance and quality benchmarks.
Work From Home – Fundraising Support Contractor
ALONJA Enterprises LLC
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Full Time
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2 Weeks Ago
ALONJA Enterprises LLC
Communicate with donors to secure charitable contributions and process donations accurately. Ensure all interactions follow nonprofit guidelines and maintain high call quality and attendance standards.
Provide first-line technical assistance via email, chat, and phone to resolve software, hardware, and network issues. Document solutions in the knowledge base and collaborate with engineering teams to resolve complex technical problems.
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Respond to customer inquiries via email to resolve issues and maintain high satisfaction levels. Document interactions in the CRM system and collaborate with internal teams to escalate complex problems.
⭐Apply Now : Remote Business Support Associate | Flexible Hours | Immediate Hiring
Globe Life AO
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Full Time
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2 Weeks Ago
Globe Life AO
The associate will handle daily administrative tasks and maintain organized records. They are also responsible for communicating with customers and collaborating with team members via virtual platforms.
Remote Bilingual Customer Support (Vietnamese/English) - Music Streaming
ModSquad
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Full Time
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2 Weeks Ago
ModSquad
Act as the first point of contact for music streaming customers to help them navigate the platform and troubleshoot technical issues. Respond to customer inquiries via inbound messages in both Vietnamese and English to ensure a high-quality listening experience.
Documentation and Change Support Specialist
Future Tech Enterprise, Inc.
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Full Time
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2 Weeks Ago
Future Tech Enterprise, Inc.
The role focuses on managing compliance-related documentation and overseeing the lifecycle of documents within the QMS to maintain AS9100 standards. Additionally, the specialist coordinates Change Management activities, facilitates Change Control Board meetings, and supports training compliance.
Act as the first line of response for product questions and resolve customer issues via chat and email. Maintain support documentation and monitor performance metrics like NPS and KPIs.
Coordinate travel arrangements including hotels, cruises, and transportation while monitoring booking details for accuracy. Provide ongoing support to clients through various communication platforms to ensure a seamless vacation experience.
Client Services Advisor
Spieldenner Financial Group
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Full Time
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2 Weeks Ago
Spieldenner Financial Group
The role involves scheduling appointments with potential clients and researching their financial needs to customize insurance options. The advisor meets with families virtually or in-person to present coverage plans and facilitates the application process with insurance carriers.
Coordinate and execute small-scale software upgrades and proactive health checks for hosted customer environments. Drive cross-functional projects and problem management processes to improve operational stability and reduce support ticket volume.
Independently diagnose and resolve complex application, database, and infrastructure issues within production WMS and logistics environments. Act as a critical technical bridge between frontline support and engineering while mentoring junior team members.
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The role focuses on planning and executing small-scale software upgrades and driving cross-functional operational improvements for hosted customers. It involves proactive environment health checks, tuning monitoring systems, and coordinating problem management across various technical teams.
Provide functional and technical support for supply chain software via phone and ticketing systems. Responsibilities include triaging cases, documenting issues, and collaborating with internal teams to meet resolution SLAs.
Provide advanced functional and technical support for multi-client 3PL Warehouse Management System environments as a Tier 2 escalation point. Coordinate with engineering and product teams to resolve complex operational issues and maintain detailed troubleshooting documentation.
Professionally handle inbound and outbound calls to book and dispatch jobs while maintaining CRM accuracy. Focus on converting inquiries into booked appointments to maximize revenue and ensure high client satisfaction.
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