Chat Support Representative DM
Respond to customer inquiries through live chat and digital channels while providing accurate solutions. Maintain detailed records of interactions and escalate complex issues to the appropriate internal teams.
Remote Support Jobs (9,000)
College Intern - Summer 2027 - Desktop Support
The intern will support the laptop refresh program by imaging, configuring, and deploying laptops while assisting users with data transfers. They will also coordinate scheduling with end users and participate in strategic projects under the guidance of a mentor.
Medical Biller/Claims Processing - Patient Support Representative (Home-Based)
The representative will receive and evaluate medical claims against program-specific business rules to determine approval or rejection. They will also provide payment assistance solutions and support customer inquiries via various communication channels.
Customer Care Specialist (Fixed-Term Contract) / Spécialiste Service a la Clientéle (contrat à durée déterminée)
The Customer Care Specialist will manage inbound and outbound calls to engage customers, identify their needs, and provide product solutions. They are responsible for maintaining accurate customer records and sharing consumer insights with the marketing team to support business objectives.
Concierge Lead, Guest Services
The Concierge Lead will guide a team of agents to deliver personalized guest services while managing complex requests and daily operations. They are responsible for monitoring service quality, providing team feedback, and identifying process improvements to enhance the overall guest experience.
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Bilingual Customer Service Representative - Seasonal
The representative will handle inbound customer calls in English and Spanish while maintaining accurate service tickets for every interaction. They are responsible for diagnosing customer issues, providing timely resolutions, and collaborating with team members to meet performance metrics.
Member Support Representative Tier 1 (Part-Time)
The Member Support Representative serves as the first point of contact for member inquiries regarding services, eligibility, and platform access. They are responsible for documenting interactions, troubleshooting technical issues, and coordinating with providers to ensure high-quality member support.
Customer Service Specialist
The Customer Service Specialist will respond to client inquiries, manage order updates, and ensure accurate data entry for record retrieval requests. They will also monitor open orders to maintain turnaround times and verify documentation for facility locations.
Chat Support Representative JM
The Chat Support Representative will respond to customer inquiries through live chat and digital channels while providing accurate solutions. They are responsible for troubleshooting issues, maintaining detailed records of interactions, and escalating complex problems to the appropriate teams.
Technical Support Analyst
The Technical Support Analyst provides hardware, software, and systems support to end-users while managing a high volume of inquiries via multiple communication channels. They are responsible for documenting resolutions, collaborating with cross-functional teams, and ensuring adherence to service level agreements.
Customer Service Associate - Merchant Cash Advance
The associate will provide customer service and soft collections for Merchant Cash Advance accounts while investigating asset information. They are responsible for documenting all interactions, managing payment modifications, and navigating multiple systems simultaneously.
IT Support Lead
The IT Support Lead will manage and mentor the End User Support Specialist while acting as the primary technical escalation point for the organization. They will also drive the adoption of AI and automation in support workflows and oversee IT procurement and vendor relationships.
Consumer Support Specialist
Manage high-volume user inquiries across multiple channels while troubleshooting technical product issues and documenting bugs for the engineering team. Leverage AI tools and automation to streamline support workflows and provide actionable product insights to cross-functional teams.
Patient Contact Center Scheduler
The Patient Contact Center Scheduler coordinates and registers patient appointments while serving as the primary point of contact for inquiries. They are responsible for managing inbound and outbound calls, verifying insurance, and collecting financial payments for services.
Application Support Analyst
The Application Support Analyst is responsible for providing first-line technical support, troubleshooting software issues, and monitoring system performance. They will collaborate with cross-functional teams to resolve incidents and assist in the deployment of updates and patches.
Field Service Representative
The Field Service Representative is responsible for the installation, maintenance, and repair of Stratasys 3D printing equipment at customer sites. This role involves providing technical training to customers and building strong, ongoing professional relationships.
Pharmacy Tech Support Call Center Representative (Home-Based)
The representative serves as the primary contact for patients and medical professionals, handling requests such as card activation, program eligibility, and benefit explanations. They are responsible for assessing user issues, providing first-level support, and documenting resolutions while escalating complex problems.
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Associate II, Process Support
The Associate II will serve as a project lead for regulatory procedure implementation and process improvement initiatives while coordinating department training and communication protocols. They will also manage suspect products, investigate collections-related problems, and ensure accurate reporting for quality and compliance purposes.
Application Support Specialist
The Application Support Specialist will maintain and troubleshoot business systems, integrations, APIs, and data processes across various insurance platforms. They will also monitor system performance, ensure data quality, and collaborate with teams to resolve technical issues.
Care Management Support Coordinator II - LTSS Medicaid Services
The role involves supporting administrative care management activities, including member outreach, scheduling services, and resolving inquiries. You will maintain non-clinical member records and coordinate resources to ensure high-quality service delivery in accordance with regulatory guidelines.
Member Contact Center Consultant
Provide omnichannel support to members by addressing inquiries regarding credit union products, services, and online banking. Maintain high service standards through active listening, accurate documentation, and adherence to risk mitigation procedures.
Technical Support Agent
The incumbent is responsible for managing computer equipment, IT systems, and providing technical support to users. Responsibilities include platform administration, network maintenance, hardware repair, and developing training activities for users.
Member Support Representative (Temporary Part-Time)
The Member Support Representative serves as the primary point of contact for inbound member inquiries regarding services, eligibility, and platform access. They are responsible for documenting interactions, troubleshooting technical issues, and coordinating with providers to ensure high-quality member support.
Customer Care Specialist
The Senior Dedicated Premium Advisor provides high-touch support for strategic accounting partners by resolving complex issues and serving as a trusted advisor. This role involves monitoring customer patterns to identify risks, optimizing workflows, and leading proactive touchpoints to improve long-term customer health.
Support Specialist, 2nd Shift
The Support Specialist will manage user inquiries via email, troubleshoot technical issues, and educate users on new features and product bugs. They are responsible for maintaining high service standards to ensure user retention while operating in a fast-paced, remote-friendly environment.
Technical Service Representative - Extrusion Coating
The role serves as a technical specialist for extrusion coating applications, providing guidance and troubleshooting during customer trials and production scale-ups. You will collaborate with R&D, marketing, and sales teams to drive innovation and support the successful implementation of sustainable coating solutions.
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Remote Customer Service Representative
The representative will handle high-volume incoming technical support calls and emails regarding product installation and troubleshooting. They are responsible for accurately documenting consumer data and determining whether products require repair or disposal.
Team Lead, Customer Care
The Team Lead will manage a team of customer care representatives to drive operational KPIs and ensure high-quality customer success. They will also oversee training, monitor performance, and collaborate cross-functionally to optimize support infrastructure and strategy.
Customer Advocate II
This position involves working in a call center to assist members and physicians by responding to telephone and written inquiries. The role requires conducting research and spending approximately 90% of scheduled time on the phone.
Customer Service Associate (Multiple Positions, Eligible to Telework)
Provide assistance to taxpayers, businesses, and their representatives over the telephone in a fast-paced contact center environment. Ensure timely responses to inquiries while fostering positive customer interactions and maintaining professionalism.
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59
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49
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43