Customer Service Representative

Position Overview

Now Hiring: Customer Service Representative

Floral Image North America (FINA)Full-Time | Salary $50,000 | Company Vehicle Provided

Location: Phoenix, AZ- Field Based role with 100% territory travel

Bring Creativity, Connection, and Sales Together 🌸

Floral Image North America (FINA) is seeking a motivated Customer Service Representative (CSSR) to join our growing team. This role is perfect for someone who enjoys building relationships, working independently in the field, and representing creative, eye-catching products that make a lasting impression.

As a CSSR, you’ll be the face of FINA within your assigned territory—supporting existing customers, driving new business, refreshing floral arrangements, and expanding our customer base.

What You’ll Do

Customer Relationship Management

• Serve as the primary point of contact for assigned customers
• Build and maintain long-term, trusted relationships
• Conduct regular check-ins to assess satisfaction and resolve concerns
• Provide personalized product recommendations to enhance customer experience
• Deliver engaging product presentations and demonstrations
• Research market trends, competitors, and customer preferences
• Attend company training, trade shows, and industry events

What We’re Looking For

• High School Diploma or GED required
• Previous customer service experience preferred
• Valid driver’s license with a clean driving record
• Comfortable traveling within an assigned territory
• Self-starter with a positive, professional attitude
• Strong communication, presentation, and negotiation skills
• Excellent time management and organizational abilities

Work Environment & Perks

• Fully remote role with 100% territory travel
• Company-provided branded vehicle, computer, and cell phone
• Professional offsite office settings as needed (business attire required)
• Comprehensive training and ongoing support
• Hands-on experience with creative, high-quality floral products

Why Floral Image North America?

At FINA, we combine creativity with customer care and sales excellence. We invest in our people with training, tools, and support to help you succeed while offering a dynamic, independent role that makes a visible impact every day.

👉 Ready to grow your sales career with a company that stands out? Apply today!

Pay Range