Provide effective phone and email software support to customers while utilizing Salesforce to log and troubleshoot technical issues. Contribute to knowledge base maintenance and participate in after-hours on-call rotations.
Remote Support Jobs (9,679)
Job category = Support
SAP Basis Support Consultant
Accenture Federal Services
·
Full Time
·
5 Days Ago
Accenture Federal Services
The SAP Basis Support Consultant is responsible for daily system monitoring, incident resolution, and user administration. They also perform transport execution, system maintenance, and ensure the reliability of SAP landscapes through proactive support.
UN Women: WCSO Programme Support Consultant, Home-Based, National Consultant (Afghan Nationals only)
UNDP
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Full Time
·
6 Days Ago
UNDP
The consultant will support the WCSO Unit by coordinating civil society engagement, facilitating coalition building, and managing grantmaking processes. They will also provide administrative support and ensure effective documentation of programme activities and partner management.
Icelandic Speaking Solutions Consultant -Work in Sofia - Paid relocation
Patrique Mercier Recruitment By Nellie
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Full Time
·
6 Days Ago
Patrique Mercier Recruitment By Nellie
Greek Speaking Solutions Consultant -Work in Sofia - Paid relocation
Patrique Mercier Recruitment By Nellie
·
Full Time
·
6 Days Ago
Patrique Mercier Recruitment By Nellie
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German Speaking Solutions Consultant -Work in Sofia - Paid relocation
Patrique Mercier Recruitment By Nellie
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Full Time
·
6 Days Ago
Patrique Mercier Recruitment By Nellie
French Speaking Solutions Consultant -Work in Sofia - Paid relocation
Patrique Mercier Recruitment By Nellie
·
Full Time
·
6 Days Ago
Patrique Mercier Recruitment By Nellie
Finnish Speaking Solutions Consultant -Work in Sofia - Paid relocation
Patrique Mercier Recruitment By Nellie
·
Full Time
·
6 Days Ago
Patrique Mercier Recruitment By Nellie
Estonian Speaking Solutions Consultant -Work in Sofia - Paid relocation
Patrique Mercier Recruitment By Nellie
·
Full Time
·
6 Days Ago
Patrique Mercier Recruitment By Nellie
Dutch Speaking Solutions Consultant -Work in Sofia - Paid relocation
Patrique Mercier Recruitment By Nellie
·
Full Time
·
6 Days Ago
Patrique Mercier Recruitment By Nellie
The associate will manage collections on past due invoices and resolve disputed items through research and cross-departmental coordination. They are also responsible for daily portfolio reporting and identifying opportunities for process automation.
The Support Agent will manage incoming player tickets, categorize issues, and perform account actions while maintaining the knowledge base. They will also monitor community channels for bugs, validate reports for the development team, and assist with SDK automations.
Provide professional and accurate customer support via telephone and email in both German and English. Investigate issues, log cases according to company guidelines, and suggest process improvements.
Provide first-line technical support for customers via chat, email, and phone regarding cloud, CDN, and AI products. Diagnose technical issues and escalate complex incidents to higher-level support teams.
The role involves managing online trailer operations for clients in the US and Canada. You will work with the internal team to ensure timely service delivery and meet client expectations.
UN Women National Consultant - To Support Country Programme Evaluation - Home-based, India
UNDP
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Full Time
·
6 Days Ago
UNDP
The consultant will support the UN Women Country Portfolio Evaluation by reviewing documents, developing methodology, and collecting data through interviews and focus groups. They are responsible for providing high-quality inputs to inception reports, preliminary findings, and final synthesis reports in accordance with GERAAS criteria.
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Provide front-line customer service to policyholders and agents via chat and email while maintaining accurate records in the CRM system. Collaborate with team members to resolve service issues, escalate inquiries, and mentor new staff.
Provide front-line customer service to policyholders and agents via chat and email while maintaining accurate records in the CRM system. Collaborate with team members to resolve service issues and coordinate training activities for new staff.
Danish Speaking Solutions Consultant -Work in Sofia - Paid relocation
Patrique Mercier Recruitment By Nellie
·
Full Time
·
6 Days Ago
Patrique Mercier Recruitment By Nellie
Spanish Speaking Solutions Consultant - Work in Sofia - Paid relocation
Patrique Mercier Recruitment By Nellie
·
Full Time
·
6 Days Ago
Patrique Mercier Recruitment By Nellie
The specialist will manage client travel bookings, including planning, reservations, and real-time updates throughout the journey. They will also provide professional support via phone, email, and messaging to resolve inquiries and ensure high customer satisfaction.
Provide timely technical support for insulin pumps, software, and connected healthcare devices via phone, chat, and email. Document interactions in the CRM system while identifying and escalating product health and safety concerns.
Provide Tier 1–2 technical support for Windows operating systems and Microsoft applications while managing user accounts in Active Directory. Document all issues in the ticketing system and ensure timely resolution through professional communication.
The Helpdesk Support Specialist will provide technical support for workstation issues, software programs, and POS systems. They will handle password resets and basic hardware troubleshooting while documenting tickets in ServiceNow.
The Merchandising Support Coordinator provides analytical support to the category management team, including processing new items, cost support, and promotion setups. They are also responsible for troubleshooting item issues, maintaining product assortment data, and training new team members.
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Provide technical guidance and support for Essential Fish Habitat and Endangered Species Act consultations on federal activities. Coordinate with federal agencies to analyze proposed actions for potential environmental effects and prepare written assessments.
Manage critical situation incidents for premier customers to ensure process compliance and high-quality service delivery. Collaborate with internal and external stakeholders to resolve complex technical issues and drive systemic process improvements.
The Anaplan Support Specialist will provide daily support for Anaplan models, ensuring optimal performance and user experience. They will also collaborate with stakeholders to gather requirements and translate them into scalable, well-documented Anaplan solutions.
The IT Support Analyst will manage and resolve technical incidents and service requests while ensuring SLA compliance within a corporate environment. They will also administer identity and access management solutions and collaborate with cross-functional teams to maintain IT operations.
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