Lead the Enterprise Support team by designing and scaling a best-in-class operational model for global growth. Oversee BPO partners and collaborate with cross-functional teams to optimize support workflows, tools, and SLAs.
Remote Support Jobs (9,138)
Job category = Support
Technical Support Representative, Tier 1 (Remote)
Turnitin, LLC
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Full Time
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2 Days Ago
Turnitin, LLC
Provide technical and non-technical support to customers primarily via email, phone, and live chat to ensure optimal system performance. Coordinate with Engineering and Product Management on product issues and maintain technical documentation.
Customer Care Associate - Medicaid Call Center (Remote)
Conduent State Healthcare, LLC
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Full Time
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2 Days Ago
Conduent State Healthcare, LLC
Provide operational and technical support for the Lynx platform, including system configuration and troubleshooting. Assist users and stakeholders while coordinating resolution activities and process improvements.
Customer Service Advocate I
CGS Administrators, LLC
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Full Time
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2 Days Ago
CGS Administrators, LLC
Provide prompt and accurate responses to customer inquiries via telephone, web, and written communication. Research and resolve customer problems while coordinating with other departments and providing feedback to management.
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Director, Underwriting & Client Services (P&C)
Team Focus Insurance Group
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Full Time
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2 Days Ago
Team Focus Insurance Group
Leads underwriting and call center operations for multiple carrier partners across commercial and personal lines of business. Responsible for P&L performance, maintaining carrier relationships, and ensuring underwriting excellence and execution accuracy.
The coordinator provides technical assistance and scheduling support to Field Service Representatives to ensure assignments are completed efficiently. They also perform quality assurance audits on fieldwork documentation and manage administrative operational tasks.
Act as the first point of contact for customers via phone, email, and chat to resolve issues and optimize interactions. Responsibilities include documenting customer data, managing follow-ups, and identifying opportunities for product upselling.
Customer Service Advocate I
BlueCross BlueShield of South Carolina
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Full Time
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2 Days Ago
BlueCross BlueShield of South Carolina
Provide prompt and accurate responses to customer inquiries via telephone, web, and written communication. Research and resolve customer problems while coordinating with other departments and providing feedback to management.
The agent provides first-level service by documenting and resolving customer care cases for software and hardware. Responsibilities include routing calls, handling administrative tasks, and performing first-call technical resolutions.
Leads underwriting and service operations for outsourced insurance solutions across commercial and personal lines. Manages carrier relationships, P&L performance, and ensures adherence to underwriting guidelines and service standards.
The role involves managing real-time order execution and client relationships for Group Order operations while handling high-level escalations. Additionally, the lead will drive operational projects, maintain the external knowledge base, and improve internal product workflows.
Serve as the first line of support for the platform by managing incoming tickets and troubleshooting issues for clients and internal teams. Coordinate with Product and Engineering teams to resolve bugs and contribute to the maintenance of Knowledge Base documentation.
Assistant Manager, Member Solutions & Support
East Coast Credit Union
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Full Time
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2 Days Ago
East Coast Credit Union
Leads the Virtual Branch's escalation and second-level support functions, focusing on fraud and business services. Oversees complex member issues, risk management, and continuous process improvement through trend analysis and cross-functional collaboration.
Technical Support Representative, Tier 1 (Mexico Remote)
Turnitin, LLC
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Full Time
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2 Days Ago
Turnitin, LLC
Provide technical and non-technical support to clients via email, phone, and chat to ensure optimal system performance. Coordinate with Engineering and Product Management on product issues and maintain technical documentation.
Customer Service Senior Representative, Patient Scheduling - Accredo- Remote
The Cigna Group
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Full Time
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2 Days Ago
The Cigna Group
Coordinate nursing referrals and schedule home infusion visits by collaborating with nurse managers, field staff, and patients. Manage patient appointments and resolve non-clinical issues through various communication channels while maintaining accurate data entry.
FINRA Series 6 or 7 Licensed Support Representative
DXC Technology
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Full Time
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2 Days Ago
DXC Technology
Provide customer service regarding investment and retirement products, including mutual funds and brokerage accounts. Process transactions and resolve client requests while ensuring compliance with FINRA regulations.
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Lead the design, launch, and execution of patient access and support programs for a cell therapy portfolio. Establish scalable operating models and oversee reimbursement, financial assistance, and patient navigation operations.
Lead and mentor a remote team of 15-18 Insurance Professionals to deliver exceptional customer service. Manage day-to-day operations, handle escalations, and collaborate with leadership to improve efficiency and team performance.
Temporary Call Center Universal Agent, Canada (Remote)
Carters Inc.
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Full Time
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2 Days Ago
Carters Inc.
Act as the first point of contact for customers via phone, email, and chat to resolve issues and optimize interactions. Handle documentation of customer complaints and utilize technology tools to manage data and follow-ups.
Temporary Call Center Universal Agent, US (Remote)
Carters Inc.
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Full Time
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2 Days Ago
Carters Inc.
Act as the first point of contact for customers via phone, email, and chat to resolve issues and optimize interactions. Handle documentation, data management, and product education to maximize sales opportunities.
Entry-level Travel Service Representative
American Express Global Business Travel
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Full Time
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2 Days Ago
American Express Global Business Travel
Provide world-class service to corporate travel clients by arranging travel and resolving inquiries via chat and phone. Ensure compliance with travel policies and collaborate with team members to improve service levels.
CFS Cancellation Support Desk Specialist
United Fidelity Bank
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Full Time
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2 Days Ago
United Fidelity Bank
Handle phone and email requests regarding product cancellations from customers, dealerships, and lenders. Responsible for creating tickets, managing BPMS workflows, and providing status updates on cancellation processes.
Associate Learning & Development Specialist - Healthcare Call Center
SS&C Technologies
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Full Time
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2 Days Ago
SS&C Technologies
Support the design, development, and delivery of learning programs to enhance employee skills and organizational efficiency. Responsibilities include administering the LMS, creating instructional materials, and coordinating training logistics.
Customer Advocate, Remote
Disabled Veteran Solutions
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Full Time
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2 Days Ago
Disabled Veteran Solutions
Act as a supportive voice helping members navigate healthcare questions, medications, appointments, and benefits. Handle 50-70 interactions per day while maintaining technical precision and empathy.
Customer Advocate, Remote
Disabled Veteran Solutions
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Full Time
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2 Days Ago
Disabled Veteran Solutions
Act as a supportive voice helping members navigate healthcare questions, medications, appointments, and benefits. Handle 50–70 interactions per day while maintaining accurate documentation and process compliance.
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Handle a high volume of incoming calls as a professional voice for clients. Turn stressful situations into positive experiences using a calm and warm demeanor.
Bilingual Small Business Support Representative – Work from home!
Canadian Federation of Independent Business
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Full Time
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2 Days Ago
Canadian Federation of Independent Business
Provide sound advice and tools to Canadian small business owners regarding HR, taxation, and operational issues via calls, emails, and chats. Manage a high volume of cases while documenting details in CRM software and staying current on SME legislation.
Clinical Operations & Vendor Support Specialist
Torq Interface
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Full Time
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2 Days Ago
Torq Interface
Provide primary support to hospital users and vendor representatives to resolve platform issues and manage surgical case workflows. Review billing documentation for accuracy and contribute to the quality assurance of the Billing Verification product.
The Digital Support Specialist monitors and approves customer applications for retail account onboarding while resolving client issues via phone and digital channels. They are responsible for maintaining service level agreements and performing account maintenance to ensure a seamless customer experience.
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Support Jobs by Country
Remote Support Jobs in United States
5304
Remote Support Jobs in Canada
332
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318
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250
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212
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196
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196
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166
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125
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124
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122
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107
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99
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96
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86
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70
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66
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66
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62
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58
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56
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54
