Perform outbound surveys with respondents in both Spanish and English while accurately recording their answers in the company's software platform. Collect and document opinions on various topics to assist clients in making informed business decisions.
Remote Support Jobs (9,106)
Job category = Support
The representative is responsible for collecting and documenting First Notice of Loss details while providing empathetic support to customers during stressful events. They must also resolve customer issues according to specific instructions and maintain accurate records in designated systems.
The Field Service Representative is responsible for the installation, maintenance, and repair of Stratasys 3D printing equipment at customer sites. This role involves acting as the primary point of contact for customers, providing training, and performing both preventative and emergency maintenance.
Customer Experience Operations Support Lead - (Philippine-Based)
Trafilea
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Full Time
·
9 Weeks Ago
Trafilea
The role involves managing post-purchase customer order issues and acting as a bridge between customer support and operations teams. You will be responsible for monitoring order flows, resolving fulfillment problems, and improving operational workflows to enhance the customer journey.
Customer Engagement Executive (BPO) - Remote Job 32 APPLICANTS
Enthuziastic
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Full Time
·
9 Weeks Ago
Enthuziastic
The Customer Engagement Executive will connect with parents via calls to provide information about programs and ensure a positive communication experience. They are responsible for maintaining accurate records in internal systems and coordinating with internal teams to support families.
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The Client Engagement Specialist provides exceptional customer service by managing laboratory-related communications, specimen submissions, and result releases. They handle incoming inquiries via phone and electronic channels while ensuring accurate documentation and compliance with healthcare regulations.
The role involves planning, coordinating, and executing end-to-end software release cycles across multiple Agile and non-Agile teams. You will manage release schedules, dependencies, and governance while driving continuous improvement in deployment processes and tools.
GA Call Center Remote Customer Service Representative 48 APPLICANTS
VIMO INC
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Full Time
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9 Weeks Ago
VIMO INC
The representative will manage inbound and outbound calls, provide technical support, and handle customer account data entry. They are also responsible for assisting with online chat inquiries while adhering to defined procedures and policies.
VA Call Center Remote Customer Service Representative 46 APPLICANTS
VIMO INC
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Full Time
·
9 Weeks Ago
VIMO INC
The representative will manage inbound and outbound calls, provide technical support, and handle application data entry. They are also responsible for managing customer accounts and addressing online chat inquiries while adhering to defined procedures.
Manage 70-100 inbound calls daily to resolve member inquiries and escalations while maintaining high service standards. Document interactions accurately and meet performance metrics for quality, productivity, and member satisfaction.
Growth Support Coordinator (Leadership Programs | Remote-Based)
Brightside Collective
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Full Time
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9 Weeks Ago
Brightside Collective
The role involves managing communication across digital platforms and coordinating scheduling and follow-up activities. You will support individuals through structured processes while managing your own workflow and priorities.
The Technical Support Specialist will serve as the frontline responder for customer technical inquiries via phone, email, and chat. They are responsible for diagnosing and troubleshooting hardware, software, and networking issues while maintaining accurate documentation in the ticketing system.
Contract Writing System Service Desk Manager
Logistics Management Institute
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Full Time
·
9 Weeks Ago
Logistics Management Institute
The Service Desk Manager will lead operations for the Army Contract Writing System, overseeing Tier 2 support and ensuring service excellence. They will collaborate with DevOps and stakeholders to drive continuous improvement, manage ServiceNow workflows, and ensure alignment with ITIL best practices.
The representative is responsible for responding to customer inquiries via phone, email, and chat while resolving complaints professionally. They also process orders, update customer information, and collaborate with other departments to meet service objectives.
The CX Transformation Principal leads strategic business transformation initiatives and advises executive stakeholders on modernizing customer engagement processes. They oversee the engagement lifecycle, ensuring technology implementations deliver measurable business outcomes while mentoring internal teams and developing consulting methodologies.
The role involves managing incoming communications, coordinating driver assignments, and providing timely customer assistance to ensure service excellence. You will also document interactions in the CRM, resolve order issues, and collaborate cross-functionally to improve operational efficiency.
Call Center Customer Service Supervisor, MD SC VA UT WV TN(VE260406921VA)
The Bowen Group - VEOCC
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Full Time
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9 Weeks Ago
The Bowen Group - VEOCC
The Customer Service Supervisor oversees a team of representatives providing support for the White House VA Hotline. Responsibilities include coaching, performance management, handling escalated inquiries, and preparing operational reports.
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The role involves ensuring production systems are available and operating according to Service Level Agreements while driving incident and outage resolution. You will also facilitate service restoration and establish disaster recovery procedures to maintain data retention practices.
The Customer Support Representative manages B2B and B2C inquiries via multiple channels while maintaining accurate records in compliance with regulations. They also promote Dario products and services to members and provide high-quality, patient assistance.
You will act as the first point of contact for health insurance policyholders, handling incoming calls regarding premiums, reimbursements, and coverage. You are expected to provide accurate information while maintaining a service-oriented and professional approach to ensure customer satisfaction.
The role involves ensuring the availability and operation of production systems in accordance with Service Level Agreements. You will also drive incident resolution, facilitate service restoration, and maintain disaster recovery and data retention procedures.
Operations Customer Experience Support Lead - (Philippine-Based)
Trafilea
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Full Time
·
9 Weeks Ago
Trafilea
Manage and resolve customer order issues while acting as a bridge between customer support and operations teams. Monitor order flow, drive solutions for fulfillment problems, and improve standard operating procedures to enhance the customer journey.
Dutch Customer Service Agent for Netflix - Athens (Remote) 16 APPLICANTS
Job Squad
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Full Time
·
9 Weeks Ago
Job Squad
Act as the primary point of contact for Netflix customers, providing professional technical support via phone and email. Ensure high-quality customer experiences by resolving issues related to payments, account access, and service errors.
Customer Support Agent in Griekenland remote 16 APPLICANTS
Job Squad
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Full Time
·
9 Weeks Ago
Job Squad
Provide customer support via telephone and chat to resolve inquiries and issues. Maintain high quality standards to ensure customer satisfaction and earn performance bonuses.
Provide inbound customer support to partners by managing their extranet, including availability, calendars, and invoices. Assist partners via phone and email to ensure high-quality service and business process support.
Customer Support Coordinator 16 APPLICANTS
Hopesglobalgetaways
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Full Time
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9 Weeks Ago
Hopesglobalgetaways
The Customer Support Coordinator assists clients with organizing travel plans, reviewing reservation options, and ensuring accurate trip arrangements. They also respond to client inquiries, manage itinerary updates, and maintain organized records of all interactions.
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Customer Service Associate (Work From Home) 22 APPLICANTS
American Income Life Insurance Company
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Full Time
·
9 Weeks Ago
American Income Life Insurance Company
Communicate with clients to provide information on services and assist with understanding coverage options. Maintain accurate records and identify appropriate solutions to meet client needs.
Remote Non-Profit Donation Processor Phone-Based Support Role 28 APPLICANTS
Prioxtel Virtual Solutions
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Full Time
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9 Weeks Ago
Prioxtel Virtual Solutions
The role involves managing inbound and outbound calls for nonprofit fundraising campaigns while accurately recording donation and pledge details. You will be expected to follow structured scripts and maintain high standards of professionalism and compliance.
Work From Home – Fundraising Support Contractor 14 APPLICANTS
Prioxtel Virtual Solutions
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Full Time
·
9 Weeks Ago
Prioxtel Virtual Solutions
The contractor will communicate with donors regarding charitable contributions and process donations accurately. They are also responsible for maintaining compliance with nonprofit guidelines and meeting call quality and attendance standards.
Technical Support Specialist - Grand Rapids/Remote 14 APPLICANTS
Veralto Global
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Full Time
·
9 Weeks Ago
Veralto Global
Provide advanced technical support for coding and marking systems while managing complex hardware, software, and integration issues. Collaborate with engineering and quality teams to maintain technical documentation and resolve customer escalations.
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