Customer Service Agent

Provide professional customer support via email and chat regarding orders, payments, and deliveries. Maintain accurate customer records and ensure timely resolution of inquiries while following company SOPs.

Platform Manager – Customer Service - Fixed-term contract (maternity cover)

The Platform Manager will own and continuously improve the Customer Service platform, translating business requirements into scalable solutions within Jira Service Management. They will partner with stakeholders to design end-to-end service processes, including case management, automation, and reporting.

Client Services Officer (Turkey)

The Client Services Officer will resolve account and execution issues while providing technical support for trading platforms. They will also proactively engage with clients to ensure retention and present the company's value proposition to potential partners.

Customer Service Agent

The role involves managing customer tickets from start to finish, including handling chats and phone calls while maintaining high quality standards. Responsibilities also include creating SOPs, building workflow efficiencies, and potentially leading internal projects.

Enterprise Onboarding Specialist - APAC

Lead the end-to-end onboarding and rollout of Halter technology for large-scale, multi-site enterprise customers. Manage senior stakeholder relationships and provide hands-on training to farm managers and crews to ensure successful adoption.

Technical Support Representative, Tier 1, Philippines Remote (For Pooling Only)

Provide proactive technical and non-technical support for the Turnitin product line via email, phone, and live chat. Coordinate with Engineering and Product Management teams to resolve product issues and maintain technical documentation.

Technical Support Representative, Tier 1, Mexico Remote (For Pooling Only)

You will provide technical and non-technical support to customers via email, phone, and live chat to ensure system performance and access. Additionally, you will collaborate with Engineering and Product Management teams to resolve issues and maintain technical documentation.

Software Support Specialist (m/w/d) - fully remote möglich

You will be responsible for providing remote support for warehouse management and logistics software systems for global customers. This includes performing error analysis, troubleshooting via remote access, and documenting service cases in the ticket system.

Customer Service Representative | ACT

Manage customer enquiries across multiple channels including phone, email, and live chat while processing orders and maintaining accurate account records. Build strong customer relationships, provide prompt solutions, and contribute to team meetings and continuous improvement initiatives.

Support Officer - Leaving Violence Program

The Support Officer manages high-volume interactions with victim-survivors via phone and digital channels to provide information and support. They are responsible for documenting case information, coordinating appointments, and escalating risks while maintaining trauma-informed service standards.

Remote Lifestyle & Client Services Consultant (Independent)

You will assist clients with travel planning, reservations, and ongoing support throughout their journeys. Additionally, you will resolve client issues promptly and collaborate with team members to ensure quality service.

Club Development & Member Services Coordinator

The role involves supporting club development, driving membership growth through strategic planning, and providing high-quality administrative services. Responsibilities include data analysis for location identification, managing accreditation documentation, and maintaining member management systems.

Customer Service & Confirmation Specialist

The specialist is responsible for verifying and documenting vendor-completed jobs through outbound calls and email confirmations. They also manage ticketing systems, update job statuses, and negotiate rates with vendors for junk removal and dumpster rentals.

Customer Support - Voice

The role involves handling inbound calls, managing salon appointments, and utilizing booking software to provide professional customer support. Additionally, the candidate will conduct follow-ups, manage leads, and perform administrative tasks to ensure high-quality service and client retention.

Remote Client Services Representative

The representative will respond to client inquiries via email and chat while maintaining accurate records and documentation. They are also responsible for scheduling, managing client communications, and escalating issues as needed.

Benefits Representative (Remote-CB)

Tier I Technical Support Specialist — Smart Cooler Vending 20 applicants

The Tier I Technical Support Specialist serves as the first point of contact for smart cooler operators, performing basic troubleshooting and gathering information for escalated issues. They are responsible for documenting support tickets, guiding customers through onboarding, and maintaining clear communication throughout the resolution process.

Application Support Specialist - Weekend Nights

The Application Support Specialist will proactively respond to client issues, maintain active monitoring of client sites, and ensure thorough documentation of all incidents. They will also collaborate with engineering and product teams to troubleshoot software issues and optimize network performance.

Application Support Specialist - Overnight M-F

The Application Support Specialist will proactively monitor client sites and resolve technical issues while documenting incidents in the ticketing system. They will also collaborate with engineering teams to optimize software performance and contribute to internal knowledge bases.

Application Support Specialist - Weekend Days

The Application Support Specialist will provide prompt assistance to radiologists by resolving inquiries and documenting incidents within the ticketing system. They will also collaborate with engineering teams to troubleshoot software issues and optimize network performance.

Customer Support Representative - Tier 2 16 applicants

The Tier-2 Customer Support Representative manages complex escalated inquiries across phone, chat, and email while ensuring regulatory compliance. They are responsible for troubleshooting product issues, handling payment-related questions, and performing initial fraud and risk assessments.

Application Support Specialist - Second Shift M-F

The Application Support Specialist will proactively respond to client issues, monitor client sites, and resolve technical requests according to established SLAs. They will also document incidents, collaborate with engineering teams to troubleshoot software issues, and contribute to internal knowledge bases.

Customer Support Manager 18 applicants

The Customer Support Manager will lead a technical team, manage escalations, and ensure departmental success through metrics and process improvement. They will also provide mentorship to engineers while acting as an advocate for both customers and the internal team.

Customer Service 13 applicants

The benefits coordinator educates union members about available benefits and assists them with inquiries. The role involves minimal sales only when customers choose to opt into additional benefits.

Now Hiring Remote Outbound Call Center Representatives in Georgia

The representative will call homeowners interested in home-improvement services to schedule qualified appointments. They are responsible for meeting established quality and performance goals while maintaining a professional phone presence.

Spanish and English Speaking Customer Service - 2nd Shift

The specialist will handle a high volume of inbound customer inquiries in both Spanish and English while promoting products and improving sales. They are responsible for problem-solving, de-escalating unique situations, and performing account-related tasks like processing refunds and orders.

Reservations Support Representative

The Reservations Support Representative will research vacation options and organize travel details to meet client needs. They are responsible for maintaining accurate client records, managing reservation deadlines, and providing status updates throughout the booking process.

Remote Itinerary Support Assistant

The role involves coordinating personalized travel and event reservations while maintaining accurate records. You will also provide professional support to clients via email and phone regarding service modifications and inquiries.

Remote Customer Engagement Coordinator

The coordinator will assist clients with personalized service arrangements, including accommodations, activities, and transportation. They are responsible for confirming reservations, maintaining accurate records, and providing professional communication via email and phone.

Technical Support Specialist

Provide first-level technical support for software applications by managing email, phone, and chat queues. Maintain accurate documentation, track tickets, and escalate complex issues while educating customers on product usage.