Manage and coordinate customer complaint cases from initiation to resolution, serving as the primary point of contact. Collaborate with internal business units and international teams to resolve issues and improve product quality.
Remote Support Jobs (9,679)
Job category = Support
Manages a portfolio of up to 25 clients as the primary point of contact to drive retention and program success. Utilizes data-driven insights to deliver strategic solutions and ensures profitability through effective program oversight.
Assist clients with travel planning, researching options, and coordinating reservations to ensure a positive booking experience. Maintain consistent follow-up communication and ensure accuracy in all booking details.
Assist clients with travel planning, researching options, and coordinating reservations to ensure a smooth booking experience. Maintain consistent follow-up communication and ensure accuracy in all booking details.
Assist clients with travel planning, researching options, and coordinating reservations to ensure a positive booking experience. Maintain consistent follow-up communication and ensure accuracy in all booking details.
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Assist clients with travel planning, researching options, and coordinating reservations to ensure a positive booking experience. Maintain consistent follow-up communication and ensure accuracy in all booking details.
Hospitality Customer Service Associate
Triptasticadventures
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Full Time
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10 Weeks Ago
Triptasticadventures
Coordinate personalized service arrangements including accommodations, transportation, and activities for clients. Manage reservations, ensure detail accuracy, and provide professional communication via email and phone.
Travel Customer Experience Consultant
Hopesglobalgetaways
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Full Time
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10 Weeks Ago
Hopesglobalgetaways
Assist clients with travel planning, including reservations for vacations, cruises, and accommodations. Manage itinerary details and provide professional recommendations via email, phone, and online channels.
Provide patient relations support by identifying and resolving customer inquiries and concerns regarding financial services. Ensure account payment and resolution while interpreting payor contracts and billing policies.
Store HUB Customer Service (Part Time)
Genuine Parts Company
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Full Time
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10 Weeks Ago
Genuine Parts Company
The APAR Admin is responsible for processing vendor invoices and reconciling credit card charges within the JDE system. They also research payment issues and collaborate with vendors to resolve invoice errors and unvouchered PO quantities.
Contact Center Specialist
Technology Credit Union
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Full Time
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10 Weeks Ago
Technology Credit Union
Provide support to existing and potential members via telephone and email to resolve inquiries and fulfill service requests. Identify opportunities to cross-sell relevant products and services while adhering to company policies and compliance regulations.
Serve as the frontline representative handling 60-80 inbound calls daily from members, clients, and facilities. Manage a variety of tasks to assist passengers and remove barriers to healthcare access.
Manage multi-channel customer inquiries via phone, chat, and email while applying policy and managing complex interactions. Execute back-office operational tasks including claims administration and maintaining audit-ready documentation.
Handle inbound and outbound calls in English and Spanish to assist customers with billing, account updates, and general inquiries. Maintain detailed records of interactions and escalate complex issues to the appropriate departments.
Handle inbound and outbound calls in English and German to assist customers with billing, account updates, and general inquiries. Maintain detailed records of interactions and escalate complex issues to the appropriate departments.
Customer Support Representative (Part-time)
Embrace Software Inc.
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Full Time
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10 Weeks Ago
Embrace Software Inc.
Provide high-quality customer support via phone, email, and chat to resolve routine product issues and inquiries. Maintain customer satisfaction by following defined processes and contributing to the internal knowledge base.
The Customer Support Specialist will provide support for Fluke Reliability software applications to end users through various communication channels. They will work in a team environment to deliver exceptional support while documenting issues clearly.
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Manage multi-channel customer inquiries via phone, chat, and email while applying policy and managing complex cases. Execute back-office administrative tasks including claims administration and triage to maintain operational productivity.
Operations Coordinator (After Hours Support) | Remote
JWay Group
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Full Time
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10 Weeks Ago
JWay Group
Act as the primary point of contact for U.S. daytime operations during PH night hours, triaging client inquiries and coordinating with internal teams. Maintain operational workflows through detailed handover notes and monitoring dashboards to ensure seamless continuity.
Serve as the primary support contact for strategic clients by resolving urgent and complex technical issues via phone and web portal. Document research steps and collaborate with internal resources to ensure timely resolution of client concerns.
Provide administrative and commercial support, including bookkeeping, invoicing, and payment control. Organize team events, internal processes, and communicate with service providers and partners.
Onboarding & Support Executive (Remote in US, ideally ET, CT or MT)
Let's Do This
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Full Time
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10 Weeks Ago
Let's Do This
Manage the end-to-end onboarding and operational support for Event Organizers to ensure successful platform launches. Improve internal workflows and collaborate with Product and Engineering teams to scale the organizer experience.
This role manages operational performance across multiple dental practices while leading the implementation and training of Curve dental software. The manager partners with clinical teams and administrators to improve workflows, monitor KPIs, and ensure technology adoption.
Consulting & Technical Support Specialist (m/w/d)
ADN – Advanced Digital Network Distribution GmbH
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Full Time
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10 Weeks Ago
ADN – Advanced Digital Network Distribution GmbH
The specialist analyzes complex network and security issues to provide sustainable solutions for partners. Responsibilities include handling escalations, collaborating with manufacturers, and documenting technical knowledge.
The role focuses on identifying and converting new business opportunities while expanding current accounts within the life sciences sector. The Director is responsible for strategic account growth, maintaining high-level client relationships, and ensuring project excellence and innovation.
Provide first-line technical support by processing and analyzing customer requests via Jira Service Desk. Collaborate with cross-functional teams to resolve incidents and maintain platform configuration files using GitLab.
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Onboarding & Support Exec (Remote in US, ideally ET, CT or MT)
Let's Do This
·
Full Time
·
10 Weeks Ago
Let's Do This
Manage the end-to-end onboarding and operational support for event organizers to ensure successful platform launches. Improve internal workflows and collaborate with product and engineering teams to scale the organizer experience.
Provide critical support to Underwriting and Operations units by managing the submission process and performing data analysis for eligibility determination. Coordinate with brokers and internal resources to maintain documentation and facilitate insurance contract transactions.
The role involves guiding new patients through the onboarding process and managing clinical administrative duties. Key tasks include handling patient communications, processing referrals, and maintaining accurate EMR records.
Europe (and UK) Movement Support Coordinator & Coach
Social Movement Technologies
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Full Time
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10 Weeks Ago
Social Movement Technologies
Provide campaign strategy and implementation support for partner groups across Europe while developing new online training. Build and manage a team of practitioners and monitor digital tool developments to guide European organizing networks.
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