Lead the customer support team by managing performance, conducting 1:1s, and optimizing operational systems. Focus on improving CSAT and efficiency within an AI-first environment while reducing operational costs.
Remote Support Jobs (9,127)
Job category = Support
Manager, Client Support Operations, Clinicals
NextGen Federal Systems
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Full Time
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3 Weeks Ago
NextGen Federal Systems
Lead and develop a Client Support Operations team to deliver high-quality technical and application support for clinical and enterprise solutions. Manage operational performance, handle complex client escalations, and partner cross-functionally to improve support processes and client outcomes.
Handle inbound and outbound calls to resolve customer concerns regarding energy billing, payments, and service orders. Ensure customer satisfaction by providing tailored resolutions and documenting all interactions in relevant systems.
Manage and resolve client support cases through a ticketing system while troubleshooting issues and conducting gap analyses. Collaborate with consulting experts to optimize business applications and modernize client systems.
Manage and resolve user inquiries across email, chat, and community channels while troubleshooting technical issues related to digital assets. Act as a security advocate by monitoring for scams and bridging the gap between users and the internal technical team.
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Team Lead, Customer Support - In-Store - UK
SevenRooms, a DoorDash company - United Kingdom
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Full Time
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3 Weeks Ago
SevenRooms, a DoorDash company - United Kingdom
Lead the UK-based customer support team by overseeing day-to-day operations and acting as a player-coach for hospitality operators. Drive team productivity through coaching, performance monitoring, and collaboration with Product and Customer Success teams.
Technical Support Analyst - Pune - Remote
Blue Ridge Solutions, Inc
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Full Time
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3 Weeks Ago
Blue Ridge Solutions, Inc
Provide technical and user support to clients by resolving issues via email and phone using a ticketing system. Develop SQL queries and batch scripts to analyze databases and debug software background processes.
Assist clients in planning and organizing trips by managing travel arrangements and coordinating reservation details. Communicate via phone, email, and messaging platforms to provide updates and handle itinerary changes.
Customer Experience Holiday Advisor
Hopesglobalgetaways
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Full Time
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3 Weeks Ago
Hopesglobalgetaways
Support clients in planning vacations by coordinating travel arrangements and managing reservation details. Communicate via phone, email, and messaging to provide updates and handle itinerary adjustments.
Travel Support & Experience Specialist
Hopesglobalgetaways
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Full Time
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3 Weeks Ago
Hopesglobalgetaways
Assist clients in organizing travel plans, including coordinating flights, hotels, and activities based on their budgets and preferences. Monitor reservation details and provide ongoing support to ensure accurate and efficient trip preparation.
Coordinate travel arrangements including hotels, cruises, and activities while managing reservation details for clients. Provide ongoing support via email and phone to ensure smooth trip planning and itinerary updates.
Lead and mentor the NAM Customer Success team while managing strategic post-sales relationships for top IoT and enterprise mobility accounts. Drive customer retention, growth, and operational excellence through executive business reviews and cross-functional alignment.
Remote Customer Service Representative – Travel
Hallford Travels
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Full Time
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3 Weeks Ago
Hallford Travels
Support clients with travel-related inquiries and coordinate travel arrangements with suppliers. Maintain accurate booking records and provide guidance to travelers throughout the planning process.
Remote Customer Service Representative – Travel
Hallford Travels
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Full Time
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3 Weeks Ago
Hallford Travels
Support clients with travel-related inquiries and coordinate travel arrangements with suppliers. Maintain accurate booking records and provide guidance to travelers throughout the planning process.
Remote Customer Service Representative – Travel
Hallford Travels
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Full Time
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3 Weeks Ago
Hallford Travels
Support clients with travel-related inquiries and coordinate arrangements with travel suppliers. Maintain accurate booking records and provide guidance to travelers throughout the planning process.
Assist clients with travel planning, scheduling, and the coordination of reservations for flights, hotels, and activities. Maintain accurate client records and provide timely updates on itinerary progress through various communication channels.
The coordinator assists clients with travel requests and coordinates arrangements such as lodging, flights, and activities. They are responsible for maintaining accurate client records and providing timely itinerary updates via various communication platforms.
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Assist clients with travel planning, scheduling, and the coordination of accommodations, flights, and activities. Manage reservations, provide itinerary updates, and maintain accurate client records using internal systems.
Assist clients with vacation planning, logistics, and reservation tracking from start to finish. Manage booking adjustments and provide updates via phone, email, and online channels.
Respond to customer inquiries via telephone, email, SMS, and chat to resolve basic payment and account requests. Maintain detailed knowledge of client products and escalate complex issues to senior representatives.
Deliver compassionate, end-to-end service to seniors and individuals with disabilities by resolving inquiries regarding benefits, eligibility, and claims. Document all interactions in real-time and proactively address member grievances to ensure first-call resolution.
emote Collections Supervisor | Collections Team Lead | Call Center Sup
LIVE OAK FINANCIAL INC
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Full Time
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3 Weeks Ago
LIVE OAK FINANCIAL INC
Lead and manage a remote team of professional collectors to drive liquidation results and meet KPI targets. Ensure strict adherence to compliance standards including FDCPA and TCPA through call coaching and quality assurance reviews.
Manager, Customer Engagement (Hilton Supply Management) – Japan, Korea and Micronesia
Hilton
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Full Time
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3 Weeks Ago
Hilton
Lead account management and business development functions for Hilton Supply Management across Japan, Korea, and Micronesia. Focus on driving revenue, managing senior stakeholder relationships, and converting leads into active customers.
Remote - Healthcare Call Center Representative 12 APPLICANTS
VXI Global Solutions
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Full Time
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3 Weeks Ago
VXI Global Solutions
Manage inquiries regarding member services, Medicare, and billing while providing comprehensive support to patients and providers. Ensure high quality service and compliance with HIPAA regulations while meeting contact center KPIs.
Act as the first point of contact for insurance questions to build long-term customer relationships and encourage renewals. Resolve customer concerns efficiently while adhering to department standards for quality assurance and handle time.
Assist clients in planning and coordinating personalized travel, cruises, and special events. Provide professional support across multiple communication platforms and maintain accurate booking documentation.
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The Field Service Representative is responsible for installing, maintaining, and repairing diagnostic instruments in hospital laboratory environments. This includes performing preventative maintenance, field modifications, and providing exceptional customer service with minimal supervision.
Customer Service Representative ( REMOTE WORK )
Morphius Corp
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Full Time
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3 Weeks Ago
Morphius Corp
Educate union members regarding the benefits available to them through their affiliations. Assist customers in opting into additional benefits as desired.
Customer Experience Getaway Consultant
Hopesglobalgetaways
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Full Time
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3 Weeks Ago
Hopesglobalgetaways
Coordinate travel details and organize personalized vacation arrangements for clients. Manage bookings, research travel options, and maintain accurate client records through various communication platforms.
Travel Support & Booking Consultant
Hopesglobalgetaways
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Full Time
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3 Weeks Ago
Hopesglobalgetaways
Assist clients in planning and organizing trips by managing reservations and coordinating travel components like lodging and transportation. Provide updates on itinerary details and handle schedule adjustments through various digital communication tools.
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Support Jobs by Country
Remote Support Jobs in United States
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317
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195
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166
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125
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86
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70
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66
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66
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62
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58
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56
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54
