Provide high-level technical support to clients via telephone and internet to resolve complex product and system issues. Document problems and solutions to train lower-level support and collaborate with product development to improve design.
Remote Support Jobs (9,936)
Job category = Support
The role involves supporting global process owners in documenting and improving end-to-end processes across Purchasing, Sales, Finance, and Operations. The expert will act as a bridge between business owners and IT to translate needs into technical requirements and system enhancements.
Call Center Representative (Remote) - 546942
TeleSolv Consulting
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Full Time
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2 Weeks Ago
TeleSolv Consulting
Provide accurate and professional responses to public inquiries via phone, email, and chat while following established protocols. Document all interactions in the company system and collaborate with internal teams to resolve escalated issues.
Enterprise CX Strategic Planning Senior Advisor
The Cigna Group
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Full Time
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2 Weeks Ago
The Cigna Group
The role is responsible for shaping and advancing the enterprise customer experience strategy across multiple business units. It involves performing rigorous data analysis to provide executive-ready insights that inform prioritization and strategic direction.
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The role provides administrative and financial support, focusing on account coordination, work order management, and client communication. Key duties include maintaining the general ledger, reconciling AR/AP accounts, and ensuring corporate governance and tax compliance.
Resolve complex technical billing and account administration issues for Twilio and SendGrid customers. Mentor junior team members and partner with engineering and product teams to drive continuous improvement based on customer feedback.
CUSTOMER SERVICE REPRESENTATIVE 2
Arizona Department of Administration
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Full Time
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2 Weeks Ago
Arizona Department of Administration
Research claims databases to identify employer information and insurance coverage to notify carriers of new claims. Provide high-quality customer service to internal and external customers while participating in the Arizona Management System.
Provide high-quality support to restaurant partners via telephone and online chat to ensure operational continuity. Identify, categorize, and resolve technical issues or escalate them to the tech support team with detailed summaries.
Customer Service Specialist I
Foundation Finance Company, LLC
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Full Time
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2 Weeks Ago
Foundation Finance Company, LLC
Respond to customer inquiries to troubleshoot problems, handle complaints, and process routine phone payments. Additionally, the role involves advising customers on online resources and supporting new hire training efforts.
Assist clients with travel planning, research destinations, and coordinate detailed itineraries. Provide ongoing support to travelers before, during, and after their journeys to ensure a high-quality experience.
Customer Experience Vacation Consultant
Hopesglobalgetaways
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Full Time
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2 Weeks Ago
Hopesglobalgetaways
Guide clients through the vacation planning process by providing personalized travel recommendations and coordinating itinerary details. Ensure a smooth experience by managing reservations, monitoring trip updates, and maintaining detailed client records.
Assist clients with personalized travel planning, research destinations, and coordinate booking details and itineraries. Maintain organized client records and provide ongoing support for itinerary adjustments and travel concerns.
Travel Client Assistance Coordinator
Hopesglobalgetaways
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Full Time
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2 Weeks Ago
Hopesglobalgetaways
Coordinate travel arrangements by researching destinations and managing bookings based on client preferences. Provide personalized guidance and support to travelers throughout the planning process to ensure a smooth experience.
Medical Virtual Assistant | Outbound Calls, Prior Authorization & Claims Support
GoLean Health
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Full Time
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2 Weeks Ago
GoLean Health
Manage medication refills, prior authorizations, and insurance claims processing using Athena and CoverMyMeds. Handle professional outbound patient communication and coordinate clinical documentation for a Family Medicine Clinic.
Medical Virtual Assistant | Outbound Calls, Prior Authorization & Claims Support
GoLean Health
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Full Time
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2 Weeks Ago
GoLean Health
Manage medication refills, prior authorizations, and insurance claims support using Athena and CoverMyMeds. Handle outbound patient communication and coordinate clinical documentation for a Family Medicine Clinic.
Medical Virtual Assistant | Outbound Calls, Prior Authorization & Claims Support
GoLean Health
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Full Time
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2 Weeks Ago
GoLean Health
Manage medication refills, prior authorizations, and insurance claims support using Athena and CoverMyMeds. Handle outbound patient communication and coordinate clinical documentation between providers and external facilities.
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Medical Virtual Assistant | Outbound Calls, Prior Authorization & Claims Support
GoLean Health
·
Full Time
·
2 Weeks Ago
GoLean Health
Manage medication refills, prior authorizations, and insurance claims processing using Athena and CoverMyMeds. Handle outbound patient communication and coordinate clinical documentation between providers and external facilities.
Medical Virtual Assistant | Outbound Calls, Prior Authorization & Claims Support
GoLean Health
·
Full Time
·
2 Weeks Ago
GoLean Health
Manage medication refills, prior authorizations, and insurance claims processing using Athena and CoverMyMeds. Handle outbound patient communication and coordinate clinical documentation and lab results for a Family Medicine Clinic.
Medical Virtual Assistant | Outbound Calls, Prior Authorization & Claims Support
GoLean Health
·
Full Time
·
2 Weeks Ago
GoLean Health
Manage medication refills, prior authorizations, and insurance claims processing using Athena and CoverMyMeds. Handle outbound patient communication and coordinate clinical documentation between providers and external facilities.
German speaking Back Office Gaming Support Specialist wanted in Bulgaria
Mercier Consultancy
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Full Time
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2 Weeks Ago
Mercier Consultancy
German Fitbit Products Support Specialist work from home anywhere in Bulgaria
Mercier Consultancy
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Full Time
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2 Weeks Ago
Mercier Consultancy
Application Support Representative
Embrace Software Inc.
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Full Time
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2 Weeks Ago
Embrace Software Inc.
Provide first-level technical support to financial institutions via phone, email, and chat to resolve software issues. Participate in software testing, document defects, and maintain support documentation to improve system functionality.
Provide remote technical support and system administration for Microsoft 365, Azure, and GoDaddy environments. Manage DNS records, user accounts, and security protocols to ensure business system reliability and performance.
Technical Support Specialist - Tier II, Radius Mapping
Motorola Solutions
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Full Time
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2 Weeks Ago
Motorola Solutions
Provide Tier II technical support for cloud SaaS solutions using Zendesk to resolve customer inquiries and maintain SLA metrics. Collaborate with Product and Engineering teams to report bugs and feature requests while participating in on-call rotations.
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Resolve complex technical issues and customer escalations related to account administration and billing platforms for Twilio and SendGrid. Mentor junior team members and partner with engineering and product teams to drive continuous improvement based on customer feedback.
Lead a high-performing Service Desk team providing technical support for external financial institution clients. Manage daily operations, SLAs, and partner with engineering teams to resolve complex production issues.
Field Service Representative I
Young Community Developers
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Full Time
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2 Weeks Ago
Young Community Developers
Provide maintenance and subject matter expert support for Unmanned Aircraft Systems at CONUS and OCONUS locations. Responsibilities include hardware/software installation, system testing, and providing complex onsite training to customers.
Provides pre- and post-sale technical support and training for HVAC products to customers and employees. Coordinates recalls, manages technical communications, and performs on-site visits to resolve dealer and consumer issues.
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