Provide Tier 2.5 desktop and network support, including handling VPN, software installations, and printer issues. Independently manage support tickets after initial triage using tools like ConnectWise and Jira.
Remote Support Jobs (9,130)
Job category = Support
The representative will manage the end-to-end order process, handle customer queries, and conduct cold calling to generate new business. They are also responsible for maintaining CRM records and coordinating with suppliers to resolve order issues.
Handle high volumes of live chat and phone calls to resolve customer queries and complaints. Provide accurate information and follow communication guidelines to ensure high customer satisfaction.
Design, implement, and support SAP solutions while managing priority-based tickets and identifying root cause analysis. Coordinate with technical teams on custom objects and interact with customers to propose solution methodologies.
Sr Customer Service Advocate
Hewlett Packard Enterprise
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Full Time
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1 Week Ago
Hewlett Packard Enterprise
Provide professional solutions to end-users, dealers, and service providers for unresolved escalated case issues. Act as an escalation link for field employees and executives regarding customer satisfaction, pricing, and product safety.
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Provide operational and analytical support for biomedical informatics applications processing genomic and clinical research data. This includes executing data workflows, troubleshooting system issues, and developing reporting dashboards to improve system visibility.
Senior Consultant - Client Support Services - Talent Pooling
Atturra
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Full Time
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1 Week Ago
Atturra
Manage and resolve client support cases via a ticketing system while conducting gap analyses to tailor TechnologyOne system capabilities to client needs. Collaborate with consulting experts to optimize and modernize business applications for clients across various industries.
Customer Service Representative, UT (7/13 Start)
Progressive Leasing
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Full Time
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1 Week Ago
Progressive Leasing
Handle inbound and outbound calls to provide top-tier support for customers using lease-to-own solutions. Ensure a positive and memorable customer experience while effectively solving problems on every call.
Customer Service Representative, AZ (7/13 Start)
Progressive Leasing
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Full Time
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1 Week Ago
Progressive Leasing
Handle inbound and outbound calls to provide top-tier support for customers using lease-to-own solutions. Ensure a positive and memorable customer experience while driving business goals.
Customer Service Representative, El Paso (7/13 Start)
Progressive Leasing
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Full Time
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1 Week Ago
Progressive Leasing
Handle inbound and outbound calls to provide top-tier support for customers using lease-to-own solutions. Ensure a positive and memorable customer experience while driving business goals.
Customer Service Rep â Remote (Automotive, Bilingual: English / French)
Concentrix
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Full Time
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1 Week Ago
Concentrix
Provide high-tier technical support and act as an escalation point for complex issues while assisting with IT project execution. Perform light service coordination duties including ticket triage, SLA management, and client communication.
Provide live technical support to customers via phone, chat, and email for SaaS solutions. Troubleshoot issues and guide users through the necessary steps to resolve technical problems.
Respond to customer calls regarding electric and gas services to provide billing education and account management. Focus on first-call resolution and identifying opportunities for service upgrades while documenting all interactions.
Bilingual-Spanish Client Support Technician
Real Time Technologies, LLC
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Full Time
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1 Week Ago
Real Time Technologies, LLC
Provide front-line technical assistance to dealers and customers via phone, email, and remote desktop to resolve software and hardware issues. Responsibilities include training customers on proprietary POS systems and collaborating with internal teams to ensure timely resolutions.
Respond to incoming customer and store inquiries via telephone to provide quality service and issue resolution. Maintain accurate customer records in the CRM and stay updated on product knowledge and promotional offerings.
Respond to customer and store inquiries via telephone to ensure quality service and proper issue resolution. Maintain accurate customer records in the CRM and stay updated on product knowledge and promotional offerings.
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Client Services Associate – Remote | Travel Industry | Flexible Schedule
Hjbtravels
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Full Time
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1 Week Ago
Hjbtravels
Provide professional customer support to travel clients via phone, email, and online systems. Maintain organized client records to ensure a smooth service experience from start to finish.
Provide professional customer support via phone, email, and online platforms to assist with travel reservations and itinerary updates. Coordinate booking details and maintain accurate records to ensure a seamless customer experience.
Act as the primary point of contact for users via email, chat, and eventually phone calls while working in shifts. Improve support processes by updating macros and testing new tools to enhance service efficiency.
Lead and inspire a high-impact support team to deliver world-class service for customers, partners, and couriers. Analyze data trends to identify improvement opportunities and implement automation using AI tools.
Customer Support, Delivery & Success Manager - Operations (Egypt)
Turpal
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Full Time
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1 Week Ago
Turpal
Lead and develop a team of Customer Operations Specialists while managing strategic accounts and complex B2B implementations. Own the end-to-end customer lifecycle, focusing on onboarding, support quality, retention, and product feedback loops.
Act as the primary point of contact for customers to solve technical problems via chat, email, and MS Teams. Collaborate with back-office teams to handle escalations and provide concierge-level care.
Provide front-line technical support by troubleshooting hardware, software, and networking issues for the TSA Checkpoint Maintenance contract. Responsibilities include monitoring system health, provisioning mobile devices, and managing user accounts and permissions.
Nurse Practitioner or Physician Assistant - Virtual Practice Support - Full Time
American Addiction Centers
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Full Time
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1 Week Ago
American Addiction Centers
The role involves assessing, diagnosing, and managing patient treatment plans within a virtual practice setting. Responsibilities include performing diagnostic studies, providing health promotion education, and maintaining accurate electronic medical records.
Act as the voice of RiseGuide by responding to user inquiries via email, chat, and eventually phone calls. Improve support processes by updating macros and testing new tools to enhance service efficiency.
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Acts as the primary contact for account-aligned customers to resolve escalated technical issues and remove barriers to resolution. Collaborates with engineering and operations teams while driving process improvements to enhance the overall customer support experience.
Provide professional technical customer support and maintain healthy business relationships with internal and external customers. Handle inquiries, quotes, orders, and escalations while collaborating with teams to ensure timely shipment and resolution.
Handle outbound calls using provided scripts and follow specific call flows. Maintain a professional attitude while implementing coaching feedback from management.
Provide technical support to students via phone, email, chat, and social media to resolve online classroom access issues. Collaborate with internal teams to troubleshoot complex technical barriers and maintain detailed resolution documentation.
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