Chat Support Representative CU

Respond to customer inquiries through live chat and digital channels while providing accurate solutions. Maintain professional interactions, troubleshoot issues, and document resolutions within the company's systems.

Chat Support Representative AF

Respond to customer inquiries through live chat and digital channels while providing accurate solutions. Maintain professional records of interactions and escalate complex issues to the appropriate internal teams.

Senior Representative Trade Experience Contact Center

The Senior Representative will process customer requests and resolve inquiries across multiple channels while maintaining high standards of customer experience. They are responsible for managing escalated interactions, interpreting communications, and adhering to standard operating procedures within the Supply Chain organization.

LTSS Care Management Support Coordinator II

The role involves performing administrative care management activities, including member outreach, scheduling services, and resolving inquiries. It also requires maintaining non-clinical member records and connecting members to health plan and community resources.

Contact Center - Telephone Consultant

Serve as the primary point of contact for members to handle inquiries, process financial transactions, and provide technical assistance. Build lasting relationships by identifying member needs and connecting them with appropriate financial products and services.

Senior Representative Trade Experience Contact Center

The Senior Representative will process customer requests and resolve inquiries across multiple channels while maintaining high service standards. They are responsible for managing escalated interactions and interpreting communications to ensure efficient issue resolution.

Technical Customer Support (L1)

You will handle a high volume of customer and host inquiries via chat and email while troubleshooting technical issues related to GPU rentals and Linux environments. Additionally, you will document issues, maintain support knowledge bases, and escalate complex problems to the engineering team.

IT Support Lead

The IT Support Lead will manage day-to-day IT operations, including user lifecycle management, device provisioning, and identity and access management. They will serve as the primary technical escalation point and partner with the CISO to ensure security and compliance standards are met.

Customer Care Representative- Spanish/English (Temporary)

The representative will assist families and schools with scholarship program inquiries, including application and funding status. They are responsible for managing incoming calls to ensure student registration and caller satisfaction.

Call Center Representative - Remote (Pacific Time)

Respond to high-volume phone and email inquiries while documenting interactions and resolutions accurately within company systems. Navigate multiple applications to resolve customer issues efficiently while maintaining confidentiality and adhering to established policies.

Gateway Support Rep 1

Provide first-line technical support to merchants by diagnosing and troubleshooting payment gateway, software, and hardware issues. Document all customer interactions accurately while collaborating with internal teams to resolve escalated technical problems.

Service Desk Analyst

The Service Desk Analyst provides Level 1 technical support to users via phone, email, and chat to resolve hardware and software issues. Responsibilities include documenting tickets, prioritizing requests, and escalating unresolved issues to the appropriate support level.

Product Support Specialist

Provide level 1 technical support for corporate tax software by resolving functionality, data, and integration issues via phone, email, and web portals. Collaborate with team members to contribute to the knowledge base and ensure high-quality customer service through professional interaction.

Application Support Analyst

The Application Support Analyst serves as the primary point of contact for enterprise application support, responsible for triaging requests and resolving issues. They monitor batch processing and integration jobs while maintaining clear communication with end users throughout the ticket lifecycle.

P/T Marketing/Communications Support - RPTM Student Success Center

The student worker will assist in promoting RPTM programs, services, and events through content development and social media management. They will also support the administration and operations of the Student Success and Engagement Center.

Remote Customer Service Representative

The representative will manage incoming communications, schedule appointments, and process payments while ensuring HIPAA compliance. They will also collaborate with surgeons to provide exceptional patient care and resolve concerns.

Travel Support Specialist

The Travel Support Specialist assists clients by researching and coordinating various travel arrangements including resorts, cruises, and tours. They are responsible for maintaining accurate records, managing reservation details, and providing timely communication throughout the planning process.

Customer Service Representative, Insurance Agency

The Customer Service Representative will handle inbound customer inquiries regarding insurance policies, renewals, and documentation. They will also maintain accurate records in CRM and agency management systems while coordinating with licensed agents for complex issues.

Customer Experience Splunk Area TAM Specialist

The role involves strategically supporting account teams and customers to ensure value realization through workshops, mentorship, and technical action plans. You will proactively identify and resolve complex technical challenges while collaborating with internal resources to manage customer needs.

Contact Center Associate 3 (H)

The Contact Center Associate 3 serves as a team lead, assisting supervisors with staffing, coaching, and report reconciliation. They ensure efficient patient service, accurate registration, and effective scheduling using the EPIC system.

Enrollment Support Specialist

The Enrollment Support Specialist provides high-quality customer service to prospective and current students while managing official enrollment records and documentation. They are responsible for maintaining data integrity within university systems and facilitating various enrollment workflows including transcript reviews and test score processing.

Customer Onboarding Specialist, Mandarin Speaking

The Customer Onboarding Specialist will manage the onboarding journey for new Mandarin-speaking restaurant partners, ensuring a smooth launch on the platform. They will coordinate internally across teams, manage client communications, and provide product feedback to improve the platform.

Gateway Support Rep 1

The Gateway Support Representative serves as the first line of technical support for merchants, diagnosing and troubleshooting payment gateway, software, and hardware issues. They are responsible for documenting interactions, managing inbound calls, and collaborating with internal teams to resolve escalations.

Contact Center Associate 3 (H)

The Contact Center Associate 3 serves as a team lead, assisting supervisors with staffing, coaching, and ensuring compliance with department policies. They are responsible for managing patient registration, scheduling appointments via the EPIC system, and acting as the first point of escalation for staff and customer inquiries.

Enrollment Support Specialist

The Enrollment Support Specialist provides high-quality customer service to prospective and current students while managing sensitive enrollment records. They are responsible for data integrity, document classification, and supporting various enrollment workflows within university information systems.

Gateway Support Rep 1

Provide first-line technical support to merchants by diagnosing and troubleshooting payment gateway, software, and hardware issues. Document all customer interactions accurately while collaborating with internal teams for escalations.

Insurance Client Services Advocate

The Client Services Advocate manages inbound inquiries and supports renewal activities, including policy servicing and claim evaluations. They are responsible for maintaining high service levels and building strong relationships with internal and external partners.

Remote P&C Licensed CSR - Detroit Metro Area Residents

Federal Customer Success Manager

Chat Support Representative IR

Respond to customer inquiries through live chat and digital channels while providing accurate solutions and troubleshooting issues. Maintain detailed records of interactions and escalate complex problems to the appropriate internal teams.