Client Success Agent, LATAM

Consultants, Technical Assistance Evaluation

The consultants will conduct a comprehensive evaluation of the Africa Frontline First initiative, including data collection, analysis, and reporting. They will perform desk reviews, administer surveys, conduct interviews, and synthesize findings to provide actionable recommendations.

Global Service Desk Analyst - Spanish Bilingual

The analyst will provide tier I support for IT and communications systems by documenting issues, analyzing symptoms, and resolving or escalating tickets. They are also responsible for identifying process improvement opportunities and maintaining service excellence within a global team.

Customer Experience Enablement Senior Manager

The Senior Manager will develop enablement strategies and scalable systems to improve the effectiveness of Customer Success Managers. This role involves leveraging AI and automation to streamline workflows while partnering with cross-functional teams to drive customer retention and growth.

RCM Customer Service Representative

The representative is responsible for answering inbound patient accounting calls and performing outbound follow-up on outstanding accounts. They must facilitate issue resolution by escalating complex matters to experts while maintaining professional service standards.

Technical Support Specialist

Provide technical support for B2B partners regarding API auctions, conversion tracking, and integration setups. Analyze technical issues to identify root causes, maintain documentation, and collaborate cross-functionally with product and business teams.

Regional Field Support Manager Veterinary Diagnostics

The Regional Field Support Manager leads and coaches a team of Field Support Representatives to ensure high-quality customer experiences and drive commercial performance. They act as a liaison between field partners and representatives to coordinate resources, manage territories, and implement strategic business goals.

Veterinary Call Center Operator, Remote

The operator manages a multi-line phone system to provide high-quality customer service and support for veterinary doctors and staff. They are responsible for triaging emergency calls, scheduling appointments, and assisting clients with general inquiries and website navigation.

Customer Experience Executive - NV/AZ

The Customer Experience Executive serves as a primary liaison for key accounts, managing the end-to-end customer experience and operational support for FMI products. This role involves collaborating with internal stakeholders to implement tailored solutions, monitoring ordering patterns, and proactively managing client interactions to ensure service excellence.

Helpdesk Technician Tier 1

The technician will serve as the first point of contact for IT support, managing tickets and troubleshooting hardware, software, and networking issues. They are also responsible for user account management, asset inventory, and facilitating seamless onboarding and off-boarding processes.

Associate Application Support Consultant (with Swedish)

You will act as the first point of contact for customers, providing efficient support and resolving application-related issues. Additionally, you will investigate defects, handle escalations, and collaborate with R&D to ensure high-quality customer service.

Customer Service Specialist - UT

You will serve as a primary point of contact for customers via phone, email, and live chat to resolve issues and assist with product selection. Additionally, you will maintain accurate records of interactions and identify opportunities to enhance the customer experience through upselling and cross-selling.

Customer Onboarding Specialist

The Customer Onboarding Specialist guides new clients through the service setup process and ensures a positive transition experience. They are responsible for maintaining accurate records, addressing customer inquiries, and collaborating with internal departments to provide effective support.

Remote Desktop Support Analyst

The analyst will provide remote technical support for desktop and laptop users, including troubleshooting hardware and software issues. They are also responsible for managing support tickets, configuring systems, and educating users on IT security best practices.

Access Support Specialist Trainee(REF5742C)

Provide remote software and telephone support for technical developments related to antenna stations (2G/4G/5G). Manage incoming calls, administrative changes, and facilitate information exchange between field technicians and professional teams.

Contact Center Customer Service: Senior Technical Support Specialist (Storage)

The Senior Support Specialist provides specialized technical support for Hitachi Vantara storage solutions and manages internal and external escalations. They also lead technical issue resolution, document knowledge, and mentor tier 1 support team members.

Project Support Specialist

The Project Support Specialist is responsible for managing operational metrics, ensuring audit readiness, and supporting departmental process improvements. They provide end-to-end oversight of study-level activities and maintain high training compliance across functional departments.

Product Support Specialist

You will serve as the first point of contact for product-related inquiries, providing empathetic and efficient support via chat. Additionally, you will document bugs, manage the knowledge base, and collaborate with engineering to resolve technical issues.

Patient Service Representative (Cebu or CDO)

The Patient Service Representative manages patient queries, handles billing collections, and coordinates care between patients, medical staff, and insurance providers. They are responsible for maintaining accurate records while strictly adhering to HIPAA guidelines and departmental standards.

Associate Application Support Consultant (with Swedish)

You will serve as the primary point of contact for customers, resolving support cases and investigating application defects. Additionally, you will collaborate with R&D, handle escalations, and contribute to process improvements to enhance the customer experience.

Home-Based Customer Service Representative

The representative is responsible for managing the end-to-end order process, including order entry, production status updates, and resolving issues with suppliers and clients. They must also maintain accurate records of customer interactions and ensure adherence to company communication policies.

[遠端] Customer Service Specialist 客服專員(三線客服)

The specialist will handle escalated customer complaints through outbound calls and collaborate with cross-functional teams to optimize internal systems and SOPs. They are also responsible for providing feedback to frontline staff to improve overall service quality and operational efficiency.

Helpdesk Support Agent 6-Month Fixed-Term Contract [2632-304138]

Provide first-line technical support for business applications like Salesforce and NetSuite while managing user access and support tickets. Document all interactions accurately and escalate complex issues to relevant engineering or product teams.

Customer Service Specialist - MD

The Customer Service Specialist is responsible for providing excellent service to patients and scheduling healthcare appointments. The role involves communicating effectively with clients via phone, email, and live chat while maintaining a professional home office environment.

E-Commerce Customer Support & Sales Specialist (UK - Remote)

Organisation, Marketing & Event Support (m/w/d)

Develop and implement digital marketing strategies for events while managing social media and community engagement. Coordinate event logistics, including planning, preparation, and operational support for both online and in-person gatherings.

Customer Support Representative 13 applicants

The representative will act as the primary point of contact for retail and wholesale customers, managing inquiries via email, chat, and phone. They are also responsible for processing e-commerce orders, handling returns, and assisting the sales and logistics teams with account updates.

Remote Bilingual Customer Support (French/English) - Music Streaming 22 applicants

You will manage 5-6 simultaneous customer conversations across multiple systems to resolve account, billing, and technical issues. The role requires navigating detailed workflows and maintaining high quality and speed in a fast-paced environment.

Remote Bilingual Customer Support (Turkish/English) - Music Streaming

You will manage multiple simultaneous customer conversations to resolve account, billing, and technical issues via inbound messaging. You are expected to research knowledge base articles and apply detailed workflows while maintaining high standards of quality and speed.

POS Technical Support Specialist

The POS Technical Support Specialist is responsible for configuring and deploying merchant hardware while maintaining accurate inventory records. They provide technical support for Oracle Simphony and other POS systems, ensuring prompt resolution or escalation of client issues.