Customer Success Support

Sr. Client Services Analyst

The Sr. Client Services Analyst will support clients by delivering custom analytical insights and recommendations using the Numerator Insights platform. They are responsible for guiding users through the system and exploring consumer behavior data to drive sales and marketing effectiveness.

Member Services Service Executive I

The Service Executive manages client relationships by resolving operational issues, delivering timely resolutions, and acting as the primary point of contact for contact center solutions. They collaborate with internal teams to drive strategic initiatives, manage contract renewals, and ensure client business objectives are met through consultative guidance.

Customer Service Rep.

Perform technical service activities including installation, maintenance, and repair of radiotherapy linear accelerators. Provide remote and on-site technical support while ensuring system functionality and clinical uptime.

Remote IT Service Desk Analyst

Provide first-level technical support to end users by troubleshooting issues and documenting resolutions. Manage ticket routing, escalate complex queries, and maintain accurate customer data records.

Family Support Specialist

The Family Support Specialist provides in-home and virtual services to help new parents develop enriching parenting practices and improve family functioning. They facilitate program enrollment, conduct assessments, and connect families to essential community resources.

Onboarding Support Coordinator

The Onboarding Support Coordinator manages incoming leads and guides prospective delivery partners through the application and vetting process. They conduct outbound calls, maintain CRM records, and collaborate with internal teams to ensure a smooth onboarding experience.

Senior Associate, Global Technical Support

Provide remote and on-site technical expertise to help customers maintain reliable network operations and resolve complex product issues. Collaborate with cross-functional teams to share feedback, perform root cause analysis, and maintain technical documentation.

Field Support Technician

The Field Support Technician supports the go-live process for new EV charging sites by conducting inspections, site readiness checks, and documentation. They also perform preventative maintenance and troubleshooting on chargers and associated equipment while maintaining professional customer relations.

Customer Support Specialist II

Provide exceptional customer support through chat, email, and calls while diagnosing and resolving technical software issues. Manage concurrent support interactions, document bug reports, and assist users with product guidance to ensure high customer satisfaction.

Desktop Support Technician (REMOTE)

Provide in-depth technical support for hardware, software, and networking issues while maintaining accurate documentation in the problem management database. Responsibilities include installing equipment, managing user access, and analyzing incident reports to recommend process improvements.

Technical CSM III - AMZ10291258

The Technical CSM III will drive customer adoption of AWS cloud technologies by identifying use cases and implementing best practices. They will also manage strategic relationships with key accounts and lead large-scale technical programs to realize customer benefits.

Bilingual Licensed Customer Service Agent (8am - 5pm CST)

Manage high-volume inbound and outbound customer interactions via phone, chat, and email regarding insurance policies and payments. Educate policyholders on coverage details and collaborate with banks or lenders to ensure compliance.

Consultant to Support the Revision of the Shock Responsive Social Protection (SRSP) Standard Operating Procedures (SOPs) for Zambia, Home-based, Nationals-only, #595737

The consultant will update, validate, and finalize Zambia’s Shock Responsive Social Protection Standard Operating Procedures. This involves ensuring the procedures are practical, aligned with government systems, and informed by previous evaluation recommendations.

Medical Customer Service Representative REMOTE - Part Time

The representative will handle inbound and outbound calls to address patient billing concerns and collect past due balances. They are responsible for explaining medical charges, insurance benefits, and maintaining compliance with HIPAA regulations.

T1D Support Guide

The T1D Support Guide provides non-clinical peer support, care coordination, and education to participants living with Type 1 Diabetes. They are responsible for monitoring patient progress, maintaining accurate electronic health records, and facilitating communication between participants and the clinical care team.

Sr. Endpoint Support (Desktop) Engineers - Remote 15 applicants

Serve as a Tier 3 escalation point for complex endpoint support issues while providing technical leadership and mentorship to junior technicians. Manage endpoint provisioning, configuration, deployment, and lifecycle management while collaborating with infrastructure and security teams.

Teamleiter* IT Support & Service für OCT

You will lead a five-person support team, managing the coordination and resolution of support cases while performing installation and maintenance tasks. Additionally, you will oversee service processes and maintain direct communication with customers and partners.

Care Engagement Specialist I - Customer Service

The Care Engagement Specialist handles inbound and outbound customer interactions to provide high-quality professional services. They are responsible for resolving customer issues, documenting interactions, and meeting key performance indicator goals.

Desktop Support Senior Associate - Helpdesk

The role involves handling inbound customer calls in a 24/7 call center environment to support healthcare clinical applications. Responsibilities include tracking, documenting, and resolving incidents related to workflow, application errors, and user access.

Desktop Support Associate-Helpdesk

The associate will handle inbound customer calls in a 24/7/365 call center environment to support healthcare clinical applications. Responsibilities include troubleshooting workflow issues, documenting incidents, and escalating tickets in a timely manner.

Desktop Support Associate-Helpdesk

The agent will handle inbound customer calls in a 24/7 call center environment to support clinical applications. Responsibilities include documenting incidents, resolving workflow issues, and escalating tickets in a timely manner.

Bilingual Customer Experience Agent

You will handle inbound customer inquiries and support requests in both French and English while proactively assisting customers with account reviews and product questions. Additionally, you will collaborate with the team to develop best practices and support retention and upselling efforts.

Study Support Specialist I

The Study Support Specialist is responsible for ensuring H&S compliance and performing laboratory processes with high accuracy and timeliness. They must manage allocated projects, maintain accurate documentation, and engage in ongoing training to meet role requirements.

Nederlands Customer Service Agent in Griekenland! 🌟

Handle incoming customer inquiries via phone, email, and chat regarding invoices, contracts, and account data. Resolve complaints, maintain customer satisfaction, and build sustainable long-term relationships.

Customer Care and Operations Manager

The role involves managing customer care inquiries via phone, email, and chat while overseeing the scheduling and performance of independent cleaning contractors. You will be responsible for maintaining service standards, resolving escalations, and driving growth through upselling and effective team management.

Nederlands Customer Service Agent in Bulgarije! 🌟

You will handle incoming customer inquiries via phone, chat, and email regarding invoices, contracts, and account data. Additionally, you will resolve complaints, maintain customer relationships, and process account updates.

Support Consultant

Provide technical support and troubleshooting for Microsoft Dynamics 365-based software and related applications. Serve as the primary contact for customers to diagnose software defects and document resolutions.

Recruiter (Customer Service Sector ) - Virtual - RPO Consultant

The recruiter will execute full-cycle recruitment processes while managing talent and building strong candidate pipelines. They are responsible for driving client satisfaction by matching qualified candidates to job opportunities and providing an exceptional hiring experience.

Recruiter (Customer Service Sector ) - Virtual - RPO Consultant

The recruiter will execute full-cycle recruitment processes to connect candidates with job opportunities while managing client relationships. They are responsible for building diverse candidate pipelines and providing an exceptional hiring experience for both clients and candidates.