Contact Medicare and Medicaid members via an automatic dialer to explain and schedule healthcare evaluations. Meet daily productivity targets for outbound dials and appointments while adhering to approved scripts and privacy guidelines.
Remote Support Jobs (9,130)
Job category = Support
Supervises a team of contact center agents to ensure patient access and registration goals are met through performance monitoring and positive communication. Manages daily workflows, analyzes productivity metrics, and coordinates training and performance reviews for staff.
The Client Support Specialist provides day-to-day technical and operational support for clients using Ticketmaster ticketing systems and products. Responsibilities include maintaining service level agreements, conducting training, and resolving software and hardware issues.
Client Support Specialist
Live Nation Entertainment
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Full Time
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1 Week Ago
Live Nation Entertainment
The Client Support Specialist provides day-to-day technical and operational support to clients using Ticketmaster ticketing systems and products. Key duties include maintaining service level agreements, conducting training, and resolving software and hardware issues.
Customer Service Advisor
Sammons Warehouse Solutions
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Full Time
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1 Week Ago
Sammons Warehouse Solutions
Coordinate and dispatch technicians based on skills and customer needs while serving as the primary point of contact for clients. Manage the full service lifecycle, including tracking repair progress, handling purchase orders, and ensuring operational follow-through.
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Resolve customer complaints and requests primarily via email while maintaining high satisfaction levels. Analyze user needs and provide product benefit information to convert potential customers into paid users.
Provide high-level phone, email, and chat support to members and providers regarding dental and vision products. Document all interactions in CRM software and educate members on maximizing their health plan benefits.
CSR II Phones ($18.50/hr + $1/pay for performance, Remote)
SaviLinx
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Full Time
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1 Week Ago
SaviLinx
Provide superior customer service in a call center environment, handling eligibility inquiries and coordinating claims. Ensure first call resolution and maintain accurate documentation within the CRM system.
CSR II Phones - Bilingual (Portuguese/English $18.50hr/$1 pay for performance Remote)
SaviLinx
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Full Time
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1 Week Ago
SaviLinx
Provide superior bilingual customer service via phone, email, and chat, focusing on claims coordination and eligibility inquiries. Document all interactions in the CRM system and mentor other customer service representatives as needed.
Field Service Representative (Remote - Edmonton, AB)
Siemens Healthineers
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Full Time
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1 Week Ago
Siemens Healthineers
Responsible for the servicing, maintenance, and commissioning of medical diagnostic imaging equipment. This includes managing electronic documentation, scheduling maintenance duties, and providing high-quality technical support to customers.
Manage daily operations of corporate applications, overseeing incident, problem, and event management aligned with ITIL practices. Lead and develop the IT support team while managing external vendors and ensuring compliance with audit requirements.
The CSM serves as the primary point of contact for customers throughout the full outage lifecycle, from scope development to closeout. They are responsible for building customer relationships, managing project schedules, and ensuring execution excellence in safety, quality, delivery, and cost.
Handle client inquiries via chat, email, and phone while acting as a liaison between clients and internal departments. Manage KYC verification, troubleshoot technical platform issues, and implement strategies to minimize client churn.
Lead and scale the Technical Account Management organization and a specialized 'Tiger Team' focused on mission-critical customer escalations and stabilization. Partner with GTM leadership to drive customer retention, adoption, and expansion while ensuring operational stability for enterprise accounts.
Terms of Reference - Consultant MEL Repositioning and Learning Sciences Advisory Support
Ubongo
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Full Time
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1 Week Ago
Ubongo
The consultant will review and strengthen the MEL Repositioning Framework to create a consolidated impact narrative. They will also develop strategic roadmaps and budgets for STEM assessment tools and the Learning Powerhouse framework.
The advisor will virtually meet with clients via Zoom to guide them through available benefit programs and onboarding processes. They are responsible for answering client questions, maintaining digital records, and managing daily appointments.
The consultant will virtually meet with clients via Zoom to guide them through available benefit programs and answer their questions. They are also responsible for maintaining digital records and following up with clients to ensure a professional experience.
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The specialist will virtually meet with clients via Zoom to guide them through available benefit programs and support their onboarding process. They are also responsible for maintaining digital records and providing ongoing account support to families.
Handle customer inquiries across telephone, chat, and email channels in a professional manner. Diagnose issues and provide appropriate solutions based on defined procedures to support small businesses.
The role involves providing end-to-end client support, including onboarding, platform training, and technical troubleshooting. The specialist acts as the primary point of contact to ensure successful platform adoption and resolve client issues.
AGBG Mid-market Offering Lead - Customer Service & Commerce
Accenture
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Full Time
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1 Week Ago
Accenture
Define the strategy and roadmap for AI-powered customer engagement solutions on Google Cloud across voice and digital channels. Lead go-to-market strategies and act as a domain expert to drive adoption and measurable business impact for clients.
Call Center Agent (m/w/d) - Österreichischer Markt - in Spanien - Remote
Selectra
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Full Time
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1 Week Ago
Selectra
Conduct inbound telesales to advise private customers in the Austrian market on energy tariffs. Guide customers from the initial call through to the final contract conclusion based on their individual needs.
Werkstudent:in (m/w/d) - Schulungen, Webinare und CSM im Smart Energy Startup
GreenPocket GmbH
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Internship
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1 Week Ago
GreenPocket GmbH
The role involves organizing and conducting engaging product webinars to attract new customers and support existing ones. Additionally, the student will analyze customer needs and market trends in the energy sector to help improve product development.
Freelancer (m/w/d) im Customer Service Inbound - EU only - 100% Remote
hey contact heroes GmbH
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Full Time
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1 Week Ago
hey contact heroes GmbH
Handle inbound calls regarding prepaid mobile products, tariffs, SIM cards, and basic technical inquiries. Provide professional customer support within a structured project environment.
Mobilfunk Inbound Support - Deutsch - Freelancerbasis - EU only - 100% Remote
hey contact heroes GmbH
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Full Time
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1 Week Ago
hey contact heroes GmbH
Handle inbound calls regarding prepaid mobile products, tariffs, SIM cards, and top-ups. Provide basic technical support and customer service for a well-known mobile brand.
Call for Applications (CFA) for Senior Technical Consultant – Africa Migration Data Network (AMDN) Start Up and Implementation Support
IOM
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Full Time
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1 Week Ago
IOM
Support the start-up and implementation phase of the Africa Migration Data Network (AMDN) by operationalizing its governance structure and coordinating technical activities. The consultant will mobilize financial resources and strengthen the production and use of migration statistics across Africa.
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The Service Desk Manager oversees the Cloud Service Desk as the single point of contact for clients, ensuring all queries, incidents, and changes are handled professionally. Responsibilities include monitoring work queues, enforcing compliance frameworks, and managing ticket quality to maintain service levels.
Act as the primary contact for customers via chat, phone, and online appointments to ensure high satisfaction. Identify customer needs, analyze malfunctions, and report bugs or feature requests to the development and success teams.
Serve as the first line of support for partners' customers to troubleshoot and resolve connected smart home system issues. Document all technical interactions and participate in beta testing for new products to provide feedback to product teams.
Customer Service Specialist - Dutch Speaker
Nestle Operational Services Worldwide SA
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Full Time
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1 Week Ago
Nestle Operational Services Worldwide SA
Manage customer relationships for the Nespresso brand via phone, email, and chat for both B2B and B2C clients. Focus on identifying customer needs, resolving complaints with empathy, and promoting product offerings to ensure high satisfaction.
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