Provide technical support to users through company channels and manage the full lifecycle of tickets from registration to resolution. Escalate complex demands and guide users on systems, tools, and internal procedures.
Remote Support Jobs (9,130)
Job category = Support
Provide technical support to users via company channels and manage the full lifecycle of tickets from registration to resolution. Guide users on systems and tools while ensuring adherence to internal policies and quality standards.
Provide technical support to users via company channels and manage the full lifecycle of tickets from registration to resolution. Guide users on systems and tools while escalating complex demands according to established processes.
Provide technical support to users through company channels and manage the registration and tracking of tickets. Identify and resolve incidents while escalating complex demands according to established processes.
Provides subject matter expertise and support to field investigators and review departments via a helpline and case scoping. Ensures field investigations comply with national standards and customer requirements while managing daily workloads.
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Process inbound customer service calls, chats, and emails to resolve concerns regarding orders, accounts, and products. Assist customers in navigating Scholastic websites and digital resources while accurately entering data into web-based applications.
Healthcare Customer Care Representative - 11:30am - 8pm Shift EST
Summit Health
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Full Time
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2 Days Ago
Summit Health
Responsible for answering inbound calls in a centralized access center to schedule patient appointments across multiple specialties and locations. The role involves verifying patient demographics, insurance coverage, and maintaining electronic health records while meeting call quality and CSAT goals.
Lead, recruit, and coach a remote team of life insurance professionals to drive revenue and consistent performance. Conduct virtual client consultations and implement sales strategies to ensure high client satisfaction and retention.
Conduct virtual consultations to educate families on life and supplemental insurance options. Guide clients through the enrollment process and maintain accurate digital records while providing ongoing policy support.
Guide new clients through onboarding and enrollment while designing tailored insurance solutions to meet individual goals. Manage client inquiries, expand outreach via referrals, and maintain strict compliance with state regulations.
Educate clients on life and health insurance options through virtual consultations to recommend tailored solutions. Build trust-based relationships and utilize CRM systems to manage client interactions and exceed performance goals.
Lead, mentor, and develop a high-performing remote team while driving performance and accountability. Conduct virtual client consultations and guide individuals through benefit program enrollments.
Guide credit union members through the enrollment process and develop tailored life and supplemental benefit coverage solutions. Provide ongoing policy support and manage virtual workflows to meet performance expectations.
Conduct virtual consultations to assess insurance needs and present customized life and supplemental insurance solutions. Guide members through the enrollment process and provide ongoing policy support and claims assistance.
The specialist will virtually meet with clients to guide them through available benefit programs and answer their questions. They are also responsible for supporting client onboarding and maintaining digital records.
Lead and develop a high-performing remote team by recruiting, mentoring, and tracking performance. Conduct virtual consultations to guide clients through benefit program options and support enrollment.
Lead and develop a remote customer service team by mentoring members and tracking performance. Conduct virtual consultations to guide clients through benefit program options and support enrollment.
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Customer Technical Support Specialist
Danaher Corporation
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Full Time
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2 Days Ago
Danaher Corporation
Provide technical support for hardware, software, and assays to customers via phone, email, and video conference. Resolve complex microbiology product line issues and dispatch appropriate resources when necessary.
Technical Customer Support Representative (Hybrid or Remote)
Oregon Tool
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Full Time
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2 Days Ago
Oregon Tool
Acts as the technical communication link between customers and the organization for forestry and outdoor power equipment products. Responsibilities include providing technical support, troubleshooting, and coordinating warranty part shipments.
Technical Customer Support Agent (Temporary)
Titan Technologies
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Full Time
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2 Days Ago
Titan Technologies
Provide general customer support and basic Tier 1 technical assistance via phone, chat, and email. Responsibilities include logging incidents in a ticket-tracking system and resolving hardware, software, and browser issues.
Customer Service Representative
Coast Professional, Inc.
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Full Time
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2 Days Ago
Coast Professional, Inc.
Handle incoming and outgoing calls while performing accurate data entry into a Windows-based database. Maintain production records and escalate complex issues to supervisors to ensure quality standards are met.
Provide exceptional customer support via phone, email, and chat to resolve inquiries and troubleshoot technical issues. Collaborate with Engineering and Product teams to report bugs and improve customer experience workflows.
Lead the Enterprise Support team by designing and scaling a best-in-class operational model for global growth. Oversee BPO partners and collaborate with cross-functional teams to optimize support workflows, tools, and SLAs.
Technical Support Representative, Tier 1 (Remote)
Turnitin, LLC
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Full Time
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2 Days Ago
Turnitin, LLC
Provide technical and non-technical support to customers primarily via email, phone, and live chat to ensure optimal system performance. Coordinate with Engineering and Product Management on product issues and maintain technical documentation.
Customer Care Associate - Medicaid Call Center (Remote)
Conduent State Healthcare, LLC
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Full Time
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2 Days Ago
Conduent State Healthcare, LLC
Provide operational and technical support for the Lynx platform, including system configuration and troubleshooting. Assist users and stakeholders while coordinating resolution activities and process improvements.
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Customer Service Advocate I
CGS Administrators, LLC
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Full Time
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2 Days Ago
CGS Administrators, LLC
Provide prompt and accurate responses to customer inquiries via telephone, web, and written communication. Research and resolve customer problems while coordinating with other departments and providing feedback to management.
Director, Underwriting & Client Services (P&C)
Team Focus Insurance Group
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Full Time
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2 Days Ago
Team Focus Insurance Group
Leads underwriting and call center operations for multiple carrier partners across commercial and personal lines of business. Responsible for P&L performance, maintaining carrier relationships, and ensuring underwriting excellence and execution accuracy.
The coordinator provides technical assistance and scheduling support to Field Service Representatives to ensure assignments are completed efficiently. They also perform quality assurance audits on fieldwork documentation and manage administrative operational tasks.
Act as the first point of contact for customers via phone, email, and chat to resolve issues and optimize interactions. Responsibilities include documenting customer data, managing follow-ups, and identifying opportunities for product upselling.
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