Lead and mentor a team of client service associates to ensure high-performance and consistent service delivery across all time zones. Define service standards and oversee daily operations to ensure cases are handled correctly and SLAs are met.
Remote Support Jobs (9,684)
Job category = Support
ServiceNow Data & application support
BCE GLOBAL TECHNOLOGY CENTRE PRIVATE LIMITED
·
Full Time
·
4 Weeks Ago
BCE GLOBAL TECHNOLOGY CENTRE PRIVATE LIMITED
The QA Analyst is responsible for executing manual and automated tests to ensure software quality, specifically focusing on ServiceNow integrations. They will report anomalies, track root causes, and collaborate with cross-functional teams to optimize test suites and QA processes.
Act as the first point of contact for partner technical requests, ensuring issues are prioritized and resolved or routed correctly. Perform first-line checks, manage service provisioning, and maintain technical documentation.
The role serves as the primary point of contact for patients, managing inquiries and coordinating appointments. It also involves registering new patients and providing general administrative support to ensure a seamless patient journey.
Guest Services Specialist (India)
Extenteam Client Roles
·
Full Time
·
4 Weeks Ago
Extenteam Client Roles
Provide 24/7 guest support and communication for short-term rental operators via email, phone, and messaging. Coordinate with property managers and vendors to ensure guest satisfaction and efficient property maintenance.
New remote support jobs delivered to your inbox
We'll notify you when new positions matching this search are posted
Guide customers through the configuration and go-live process of the SINGU platform, including data preparation and module setup. Provide operational support and triage implementation issues for clients in Mexico.
Senior Onboarding Client Services Specialist
Remote - Referral Board
·
Full Time
·
4 Weeks Ago
Remote - Referral Board
Manage the end-to-end onboarding process for enterprise-level clients to ensure seamless and compliant global employment experiences. Collaborate with cross-functional teams to improve service quality and maintain comprehensive onboarding documentation.
Customer Representative (German-speaking) - Remote - Sports industry MA01
CNX
·
Full Time
·
4 Weeks Ago
CNX
Handle incoming and outbound customer contacts via telephone and email to ensure high customer satisfaction. Log interaction details into tracking systems and contribute to the localization of the knowledge database.
The analyst provides professional technical support to customers via various channels and resolves software issues within SLA requirements. They are also responsible for analyzing customer requirements, configuring Noggin software, and acting as an escalation point for offshore teams.
Serve as the first point of contact for IT support requests, triaging and resolving Level 1 hardware, software, and networking issues. Support user onboarding/offboarding, account provisioning, and the maintenance of SaaS platforms and network equipment.
Manage retailer accounts in the Czech Republic and Slovakia by supporting order placement and resolving customer queries. Collaborate with Territory Managers and other departments to ensure timely product delivery and effective warranty resolution.
Freelance Guest Service Agent Hospitality (all genders) - Remote
Homaris
·
Full Time
·
4 Weeks Ago
Homaris
Act as the primary digital contact for guests, managing communication via chat and phone throughout their entire stay. Handle check-ins, check-outs, and resolve guest challenges to ensure a high-quality vacation experience.
The specialist will monitor the support inbox, respond to customer inquiries, and conduct 1:1 Zoom trainings to help users navigate the Promoboxx platform. They will also maintain customer data and assist Customer Success Managers with reporting and special projects.
Act as the primary liaison between customers and internal teams to resolve issues and foster strong relationships. Monitor engagement metrics and collaborate with sales and engineering to ensure customer requirements are met.
Client Services Advisor (WFH)
Spieldenner Financial Group
·
Full Time
·
4 Weeks Ago
Spieldenner Financial Group
Identify and meet the financial protection needs of mid-market families using a proven process. Build long-term, profitable client relationships by providing clarity and peace of mind through insurance programs.
Targeted Recruiting & Onboarding Specialist (Contractor)
Labelbox
·
Full Time
·
4 Weeks Ago
Labelbox
Own the end-to-end contributor acquisition funnel from sourcing technical profiles to successful onboarding. Build and manage the systems, external BPO partnerships, and sourcing channels to scale the recruit pipeline efficiently.
Assist clients with planning and coordinating travel arrangements while researching options based on budget and preferences. Manage reservations, handle service requests, and maintain accurate client documentation.
New remote support jobs delivered to your inbox
We'll notify you when new positions matching this search are posted
Assist clients with reservation inquiries, booking modifications, and scheduling coordination. Maintain accurate client records and collaborate with team members to ensure a seamless customer experience.
Remote Customer Service Representative – Travel (Remote)
Hallford Travels
·
Full Time
·
4 Weeks Ago
Hallford Travels
Support clients with travel-related inquiries and coordinate arrangements for cruises, vacation packages, and hotel stays. Maintain accurate booking records and communicate with travel suppliers to confirm reservation details.
Leads a global team of Client Support Analysts and Engineers to deliver high-quality technical support and resolution for SaaS clients. Accountable for daily operations, incident oversight, and collaborating with Product and Engineering teams to drive scalable product improvements.
Manage the pre-purchase customer journey by providing expert guidance on automotive products, specifications, and dealer connections. Act as a liaison between customers, dealerships, and internal teams to resolve inquiries and foster long-term brand loyalty.
Manage customer cases by providing expert guidance on automotive products and services through calls, emails, and chats. Act as a liaison between customers, dealerships, and internal teams to resolve issues and foster brand loyalty.
VP of Customer Support and Implementations
Second Front Systems
·
Full Time
·
4 Weeks Ago
Second Front Systems
Lead and scale the post-sale customer experience by managing the Customer Support and Technical Implementations functions. Act as the senior executive voice of the customer to the CTO and leadership team to drive platform access and deployment for national security professionals.
User Support Specialist
Logistics Management Institute
·
Full Time
·
4 Weeks Ago
Logistics Management Institute
Provide high-level Tier 2 and Tier 3 technical support to resolve complex user issues and ensure federal SLA compliance. Manage knowledge resources and analyze support metrics to drive continuous operational improvements.
Centralized Service Representative
St. Charles Health System
·
Full Time
·
4 Weeks Ago
St. Charles Health System
Provide telephone and digital support to patients and providers by scheduling appointments and procedures across multiple specialty clinics. Manage patient accounts, verify insurance eligibility, and route high volumes of calls according to established healthcare protocols.
Centralized Service Representative
St. Charles Health System
·
Full Time
·
4 Weeks Ago
St. Charles Health System
Provides telephone and digital support to patients and providers, focusing on accurate appointment scheduling and registration across multiple specialty clinics. Manages patient demographics, insurance eligibility, and the routing of high-volume calls within the electronic health record system.
New remote support jobs delivered to your inbox
We'll notify you when new positions matching this search are posted
The role focuses on building and maintaining partner relationships and coordinating outreach activities to promote government program capabilities. Key tasks include documenting engagements in lifecycle management tools and facilitating meetings, webinars, and training sessions.
Remote Customer Support Associate (Work From Home | Flexible Schedule)
Traveling with Mchaila
·
Full Time
·
4 Weeks Ago
Traveling with Mchaila
Provide guidance and timely communication to clients to ensure a smooth and organized experience. Manage client requests, scheduling, and confirmations while maintaining accurate records.
Serve as a strategic advisor to the Support Leadership Team by managing the rhythm of business, planning, and forecasting. Lead AI and automation strategies while building performance infrastructure to improve customer experience and team productivity.
Handle inbound customer calls in a 24/7 call center environment to resolve clinical application issues for healthcare providers. Document incidents and escalate tickets in a timely manner to ensure resolution of workflow and functionality errors.
Automatically Apply to the Best Remote Jobs
Stop the endless job search. Our AI finds and applies to the best jobs for you.
Support Jobs by Country
Remote Support Jobs in United States
5158
Remote Support Jobs in Canada
378
Remote Support Jobs in Philippines
347
Remote Support Jobs in Greece
320
Remote Support Jobs in United Kingdom
259
Remote Support Jobs in Germany
222
Remote Support Jobs in Mexico
210
Remote Support Jobs in Bulgaria
184
Remote Support Jobs in Australia
171
Remote Support Jobs in India
160
Remote Support Jobs in Spain
140
Remote Support Jobs in France
131
Remote Support Jobs in Brazil
120
Remote Support Jobs in Colombia
112
Remote Support Jobs in Argentina
103
Remote Support Jobs in Portugal
100
Remote Support Jobs in Jamaica
87
Remote Support Jobs in New Zealand
73
Remote Support Jobs in Netherlands
70
Remote Support Jobs in Poland
68
Remote Support Jobs in Finland
68
Remote Support Jobs in Italy
66
