Establish and manage the operational infrastructure for the Customer Support team, including tool administration and automation. Design reporting dashboards and handle capacity planning to scale support operations effectively.
Remote Support Jobs (9,102)
Job category = Support
Provide quality technical support to end users by resolving problems related to telecommunications networks, hardware, and core business applications. Collaborate with internal operations and vendors to isolate problem sources and maintain detailed activity documentation.
Manually review, validate, and update data across multiple CRM databases and web-based applications to match records. Collaborate with leaders to resolve missing data and perform research tasks to ensure a flawless final product.
Acts as the primary point of contact for B2B customers to manage inquiries, order fulfillment, and shipment tracking. Focuses on driving first-contact resolution and supporting process improvement initiatives to enhance customer experience.
Provide fast, empathetic support to users via email, chat, and phone while resolving technical inquiries. Identify user patterns and bugs to provide actionable feedback to Product and Engineering teams.
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Customer Experience Technical Representative - Weekend Back
Generac Power Systems
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Full Time
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8 hours ago
Generac Power Systems
Provide technical and non-technical support to customers via phone, email, text, and chat to ensure final resolution of issues. Document all interactions in real-time and maintain key contact center metrics including customer satisfaction and productivity.
Customer Experience Technical Representative - Weekend Front
Generac Power Systems
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Full Time
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8 hours ago
Generac Power Systems
Provide technical and non-technical support to customers via phone, email, text, and chat to ensure final resolution of issues. Document all interactions in real-time and maintain key contact center metrics including customer satisfaction and productivity.
Customer Service Representative – Tier I Support
Kreative Technologies
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Full Time
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8 hours ago
Kreative Technologies
Handle inbound and outbound calls to provide technical and account support for clients and government personnel. Responsibilities include resetting passwords, managing profile updates, and escalating complex issues to higher-level support.
HR Services Contact Center Associate (Remote)
The Home Depot
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Full Time
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8 hours ago
The Home Depot
The associate handles inbound and outbound communications to resolve pay and HR issues for associates and managers. Responsibilities include documenting issues, processing transactions, and escalating complex cases to Tier II support.
Handle customer requests via telephone regarding collections, quotes, shipments, and import/export processes. Manage billing clarifications and conduct investigations into lost or damaged shipments.
Handle client requests regarding collections, quotes, shipments, and billing clarifications. Manage import/export processes and conduct investigations into loss or damage.
Lead a technical support engineering team serving as the highest point of escalation for complex client issues. Coordinate between engineering, development, and sales to drive high-quality resolutions and process improvements.
Part-time Faculty, University Support Provider - Single Subject or Multiple Subject California Teaching Credential
National University
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Full Time
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8 hours ago
National University
Provide coaching, mentoring, and virtual observations for teacher candidates during their clinical practice experiences. Collaborate with university personnel and school-site administrators to ensure candidate success and program quality.
Assist incoming callers with medical record requests and provide status updates while routing calls to appropriate departments. Handle administrative tasks including opening and scanning incoming mail while ensuring patient privacy.
.Remote Operations & Support Role | Entry Level | Beginner Friendly
Globe Life AO
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Full Time
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8 hours ago
Globe Life AO
The role involves providing administrative support and assisting with daily business operations. Responsibilities include professional communication with customers and maintaining accurate records in a virtual environment.
Call Center Specialist (remote in Oregon)
Greater Oregon Behavioral Health, Inc
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Full Time
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8 hours ago
Greater Oregon Behavioral Health, Inc
The specialist handles incoming calls, interviews eligible clients for ride requests, and performs data entry for billing and ride information. They are also responsible for routing calls, preparing denial letters, and maintaining quality control records.
Call Center Specialist (remote in Oregon)
Greater Oregon Behavioral Health, Inc
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Full Time
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8 hours ago
Greater Oregon Behavioral Health, Inc
The specialist handles incoming calls, interviews eligible clients for ride requests, and performs data entry for billing and ride information. They are also responsible for maintaining quality control records and coordinating alternative service delivery when providers are unavailable.
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Call Center Specialist (remote in Oregon)
Greater Oregon Behavioral Health, Inc
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Full Time
·
8 hours ago
Greater Oregon Behavioral Health, Inc
The specialist handles incoming calls, interviews clients for ride requests, and manages data entry for billing and ride information. They are also responsible for assessing eligibility and coordinating alternative service delivery when providers are unavailable.
Call Center Specialist (remote in Oregon)
Greater Oregon Behavioral Health, Inc
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Full Time
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8 hours ago
Greater Oregon Behavioral Health, Inc
The specialist handles incoming calls and member inquiries to coordinate medical brokerage ride requests. Responsibilities include data entry of billing information, assessing eligibility, and maintaining quality control records.
Associate Director, Enterprise Customer Experience
SOFTBANK ROBOTICS AMERICA INC
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Full Time
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8 hours ago
SOFTBANK ROBOTICS AMERICA INC
Lead the adoption and long-term value realization of autonomous floor cleaning robotics for enterprise accounts. Act as a strategic partner to drive process transformation and align robotics usage with customer operational goals.
The Customer Care Analyst serves as the first point of contact for customers, providing phone-based support and triaging issues to appropriate internal teams. They are responsible for documenting customer needs, managing cases, and ensuring timely follow-up throughout the customer journey.
Provider Services Call Center Agent
Arizona Department of Administration
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Full Time
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9 hours ago
Arizona Department of Administration
Resolve high-level inquiries and concerns from providers, government entities, and the public regarding Arizona Medicaid programs. Perform research and analysis using computer information systems to resolve complex case discrepancies and provide technical assistance on billing and eligibility.
Customer Experience Technical Representative - Weekend Core
Generac Power Systems
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Full Time
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9 hours ago
Generac Power Systems
Provide technical and non-technical support to customers via phone, email, text, and chat to ensure final resolution of issues. Document all interactions in real-time and maintain contact center metrics regarding productivity and customer satisfaction.
Responsible for handling a high volume of complex inbound customer inquiries and resolving escalations through a deep understanding of business rules. The role also involves mentoring new hires and coordinating with internal departments to determine root causes of client issues.
The role involves scheduling and registering patients within the UHealth system while ensuring accurate documentation and insurance verification. Additionally, the associate serves as a subject matter expert, providing guidance and training to peers and new hires.
Bilingual Supervisor, Customer Service (AZ)
Progressive Leasing
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Full Time
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9 hours ago
Progressive Leasing
Lead and train the customer service team to achieve performance goals while monitoring calls for accuracy and quality. Handle escalated customer complaints and perform administrative duties including performance evaluations and employee discipline.
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Manage a portfolio of delinquent commercial accounts to recover past-due debt and secure predictable cash flow. This involves negotiating payment arrangements, resolving billing disputes, and maintaining compliance with the Fair Debt Collection Practices Act.
Customer Care Representative I - SHP Customer Service - Telecommuter - Day Shift - Full Time
Sharp HealthCare
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Full Time
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9 hours ago
Sharp HealthCare
Acts as the primary point of communication between the health plan and its members, providers, and brokers to resolve inquiries regarding benefits and premiums. Responsible for documenting calls, verifying eligibility, and collaborating with internal departments to ensure high-quality member support.
Provide Tier 1 through Tier 3 technical support for the MESH platform, managing tickets via ServiceNow and Jira for internal and external users. Responsibilities include diagnosing technical issues, maintaining knowledge base articles, and coordinating with DevOps and QA teams to resolve complex incidents.
Customer Service Representative (Sat/Sun) - Remote
Parking Management Company
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Full Time
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9 hours ago
Parking Management Company
Respond to guest inquiries and resolve concerns or citation disputes professionally via phone and written communication. Document all interactions and escalate complex issues to ensure a high-quality hospitality experience.
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Support Jobs by Country
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62
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58
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53
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