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Handle inbound and outbound member communications, answer questions about benefits and claims, and connect members with appropriate care and resources. Support members through troubleshooting and de-escalation, resolve complaints, escalate concerns when needed, and maintain accurate records.
Provide administrative and operational support to OhioRISE care coordination, including handling inquiries, managing the inbound care management queue, processing referrals, and confirming Medicaid eligibility. Complete Health Risk Assessments, maintain accurate records across complex systems, and communicate professionally and compassionately with members, families, providers, and care coordination partners.
Assess members’ physical and behavioral health needs, provide crisis intervention and follow-up, and coordinate care with providers and psychosocial services. Develop and monitor care plans, support member engagement and informed decision-making, and ensure appropriate, high-quality, cost-effective care in compliance with applicable standards.
Own day-to-day accounting, general ledger, close, and portfolio-level financial reporting for residential, commercial and industrial, and distributed energy solar and storage assets. Lead tax equity and HLBV accounting, securitization and lease accounting, technical documentation and audits, cross-functional coordination, and management of accounting staff.
Review, load, and approve client-submitted music content for distribution, ensuring metadata, artwork, audio, and other materials meet digital service provider standards. Support clients by resolving content and system issues, explaining content guidelines and tools, managing help desk requests, and reporting partner-related findings.
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Manage leave cases from initial requests through return to work, including leave designations, disability benefit requests, communications, documentation, and coordination with clients, employees, managers, and vendors. Provide leave-policy guidance, coordinate pay and benefits impacts with Benefits and Payroll, maintain compliant records and leave-management systems, and report on leave metrics and trends.
Review Medicare Fee-for-Service claims, including Part A/B, DMEPOS, and Home Health/Hospice, to assess payment accuracy under Medicare policies and CMS rules. Document findings, support claim disputes and quality assurance, maintain privacy and security compliance, and collaborate on consistent, accurate review processes.
Own and grow a portfolio of existing K–12 district, charter network, and state agency partnerships by leading account plans, renewals, expansion strategies, executive engagement, and multi-year contract negotiations. Identify partner workforce needs, develop tailored Educator Development Program proposals, coordinate internal teams to deliver commitments, and track revenue, retention, contract, and satisfaction outcomes.
Handle a high volume of inbound calls with a warm, professional, and empathetic manner, gathering accurate message details and relaying them promptly to clients. Use call-processing software to manage and route calls while meeting quality, response-time, and schedule standards.
Plan and manage material availability, inventory levels, procurement orders, and supplier delivery to support production schedules and product lifecycle changes. Coordinate with procurement, manufacturing, engineering, quality, finance, and program teams to address shortages, monitor planning metrics, improve processes, and support capacity and resource planning.
Manage the full sales cycle for prospective U.S. marketplace sellers, from prospecting and discovery through demonstrations, ROI discussions, membership sales, payment, and handoff to onboarding. Maintain complete CRM records, meet sales activity and membership targets, follow client compliance requirements, and share seller feedback to improve sales messaging and processes.
Conduct telehealth initiating visits for patients entering PIN-PS programs, establish diagnoses and plans of care, and document visits to billable standards. Serve as the billing practitioner and provide general supervision to peer support specialists, with follow-up care and participation in quality and compliance activities as needed.
Conduct psychiatric diagnostic evaluations via telehealth to establish diagnoses and care plans for patients in behavioral health programs. Provide general supervision for certified peer support specialists and maintain accurate clinical documentation in the EHR.
Support end-to-end delivery of large-scale natural gas power generation and data center infrastructure projects, coordinating engineering, EPC contractors, OEM vendors, procurement, construction, commissioning, and commercial handoff. Lead first-of-a-kind technology pilots and hardware integration, while managing project budgets, schedules, changes, risks, and executive status reporting.
The Senior Biostatistician will independently lead the statistical design, analysis, and reporting of clinical research studies and operational business questions. They will collaborate with the Chief Medical Officer to ensure high-quality, peer-reviewed research outputs while maintaining reproducible analytical workflows.
Investigate patient overpayments and credit balances, trace payment origins, correct posting discrepancies, and process refunds through Cedar or Athena. Document account activity and maintain supporting records while communicating with patients, payors, and colleagues.
Research and resolve payment discrepancies between Athena and USACS systems, and accurately post paper remittances, ERA files, unpostable records, and correspondence to patient accounts. Coordinate with internal teams, collection vendors, and payers to reconcile accounts, obtain missing information, improve payment methods, and escalate recurring issues.
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Own and administer the HubSpot CRM and revenue processes, including lifecycle stages, lead routing, integrations, data quality, tracking, attribution, and reporting. Build and document automated and AI-assisted workflows that enrich and prioritize leads, support sales and marketing follow-up, and reduce manual work.
Own commercial relationships and account plans for a portfolio of approximately 80 high-value SMB merchants, identifying opportunities to grow product adoption, transaction margin, and merchant retention. Use data and AI tools to prioritize growth and risk signals, maintain accurate forecasts and portfolio reporting, and coordinate internal teams to resolve merchant needs.
Engage new and existing leads through calls, texts, emails, and video; understand their concerns and goals, explain the practice's approach and costs, and address questions about readiness and commitment. Book and prepare qualified Discovery Visits, maintain accurate CRM records, follow up consistently, and track and improve sales outcomes.
Lead sales and business development strategies to win major data center and mission-critical infrastructure projects, grow revenue, and expand strategic client relationships. Manage key accounts and sales pipelines, negotiate high-value contracts, represent the company in the industry, and build a high-performing sales organization in collaboration with delivery and executive teams.
Develop and execute local medical strategies, engage healthcare stakeholders, and provide evidence-based clinical, scientific, and health-economic information about CNS conditions and approved products. Gather and share medical insights, support clinical trials and educational activities, and collaborate across the ecosystem team to improve patient outcomes.
Provide evidence-based clinical, scientific, and health economic information about CNS conditions and Otsuka products to healthcare professionals and other stakeholders. Collaborate with ecosystem partners to shape local medical strategy, support clinical trials and education, gather medical insights, and improve patient outcomes.
Lead large, complex projects by managing scope, resources, schedules, budgets, risks, stakeholders, and governance, while developing project proposals, forecasts, and plans. Track results, communicate status and risks, resolve or escalate issues, and mentor other project managers.
Deliver onsite clinical education and application training for Philips Image-Guided Therapy solutions, supporting customers with clinical integration, testing workarounds, and new functionality. Coordinate site readiness and project communications with customers and internal teams while providing a high-quality learning and customer experience across the assigned territory.
Lead and contribute to client engagements by analyzing healthcare data, interpreting findings, developing recommendations, preparing presentations and deliverables, and supporting implementation of improvements. Build and maintain analytics models, standardize and automate deliverables and tools, ensure quality, and contribute to practice development and client relationships.
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Advise healthcare customers during the Vue PACS sales cycle by assessing clinical workflows, demonstrating solutions, and recommending approaches aligned with customer needs. Support implementation, training, adoption, and ongoing customer success while collaborating with sales and cross-functional teams and sharing customer feedback.
Investigate customer cases, reports, and banking activity to detect and prevent fraud, suspicious activity, losses, and other risks; analyze findings and recommend case dispositions. Maintain formal case documentation, identify trends and control gaps, escalate issues, and may lead or train investigation staff while coordinating with internal and external stakeholders.
Investigate suspicious and potentially fraudulent Zelle and card-free ATM activity, analyze cases from enterprise detection systems, communicate with customers, and document and escalate findings. Lead by example, train and coach team members, conduct quality reviews and reporting, and support process improvements and team operations.
Manage end-to-end production of multi-market digital, print, and motion campaigns, coordinating timelines, creative teams, stakeholders, resources, approvals, and delivery. Monitor status and risks, escalate production issues, uphold brand guidelines, and conduct quality checks and final delivery audits.
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