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Design, develop, and maintain robust backend APIs including payment, subscription, and authentication services. Collaborate with cross-functional teams to align backend architecture with product strategy and enterprise client needs.
Provide professional technical support to customers via chat, email, and phone regarding software and ELD device troubleshooting. Document customer feedback and escalate complex technical issues to the engineering team.
Manage multi-domain live chat and email support while maintaining high productivity and CSAT targets. Proactively identify recurring customer issues and suggest actionable improvements to website and support processes.
Design and develop high-performance hybrid and native mobile applications while ensuring scalability and security. Collaborate with multidisciplinary teams using agile methodologies to optimize application performance and user experience.
Manage and optimize global logistics flows, including international shipments and domestic US distribution. Coordinate with suppliers, ensure customs compliance, and maintain strong relationships with freight forwarders and brokers.
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The specialist will develop and execute comprehensive SEO strategies to improve organic search visibility and website performance. They are responsible for optimizing content, conducting technical audits, and monitoring metrics using industry-standard analytics tools.
The role involves managing high-volume inbound and outbound patient calls, scheduling appointments, and coordinating follow-up care for two physicians. Additionally, the assistant will handle insurance verification, eligibility checks, and the submission of prior authorization requests.
Automate API test cases to ensure the quality of digital services and coordinate continuous testing in integration and pre-production environments. Manage and deploy releases to production while collaborating closely with development teams in an agile framework.
Facilitate accurate communication between Urdu and English speakers within the healthcare sector. Maintain professional conduct, adhere to industry-specific vocabulary, and participate in internal training.
The Amazon PPC Manager will own and optimize marketplace ad strategies for Amazon and Chewy to drive profitable customer acquisition. They are responsible for weekly performance reporting, testing new ad formats, and collaborating with internal teams to align ad spend with inventory and promotional calendars.
Lead the development and maintenance of mobile applications while shaping technical decisions and mentoring team members. Collaborate closely with product, design, and backend teams to deliver high-quality, performant mobile experiences.
You will be responsible for driving revenue and profit growth by managing existing accounts and converting strategic competitive accounts through a consultative sales approach. Additionally, you will provide technical support, perform system analysis, and implement innovation plans to ensure optimal customer operations.
You will design, develop, test, and maintain features for the company's web application, focusing on frontend development. You will also collaborate with product and design teams to translate requirements into reliable, user-friendly technical solutions.
The Program Delivery Manager is responsible for leading end-to-end delivery across complex product domains, ensuring production readiness and release health. They will drive cross-domain coordination, resolve execution bottlenecks, and maintain operational cadence to ensure consistent delivery of high-quality product outcomes.
Design, deploy, and maintain secure, production-grade Kubernetes-based platforms in on-premises and air-gapped environments. Collaborate with engineering teams to build automated CI/CD pipelines, ensure high availability, and implement robust observability and security controls.
You will proactively prospect and engage potential customers through cold calls, emails, and social media to generate new business opportunities. Additionally, you will conduct consultative conversations to qualify leads and maintain accurate records within Salesforce.
The Account Manager is responsible for driving revenue growth through new account acquisition, partner channel management, and the expansion of existing customer portfolios. They will act as a trusted advisor to stakeholders while leveraging AI tools to optimize sales workflows and ensure high-quality deliverables.
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The role involves managing insurance verification, prior authorizations, and patient enrollment processes for a behavioral health organization. You will also maintain accurate EHR records, resolve administrative backlogs, and support provider credentialing.
The Medical Biller will manage the end-to-end revenue cycle, including claim submission, denial management, and accounts receivable follow-up. They will also serve as a subject-matter expert to improve billing workflows, develop standard operating procedures, and ensure compliance with healthcare regulations.
The Senior Analyst will design and scale advanced analytics models to optimize transportation networks, reduce shipping costs, and drive EBITDA growth. They will also develop key tools such as carrier performance dashboards, routing optimizers, and cost benchmarking engines while providing predictive insights.
The Creative Video Editor will produce high-converting short-form video ads for various social media platforms using AI tools and creative judgment. They will collaborate with marketing teams to develop engaging content, analyze performance metrics, and continuously experiment with new AI workflows.
The developer will manage WordPress site maintenance, performance, and technical SEO while designing and deploying AI agents to automate business workflows. They will also integrate third-party APIs and AI models to streamline operational tasks and ensure system reliability.
![Smart Working Solutions is hiring for remote AI Agent Engineer (Remote, Full-Time) [AS311] (PK)](/assets/08150176-369d-44db-a4a7-778571334971.png){kind=small}
You will build and scale production AI agents by focusing on orchestration, context engineering, and observability. You will work as the first dedicated hire alongside the AI lead to shape agent architecture and deliver measurable outcomes.
You will build and maintain the core UI for a data-heavy, map-based product, focusing on map interactions and chat interfaces. Additionally, you will support backend development, including API design and data persistence, while collaborating with the AI engineer.
You will architect and scale data infrastructure, including real-time pipelines and vector databases, to support an AI-driven property management platform. Additionally, you will act as the founding data hire to establish engineering standards, best practices, and the data team culture.
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Develop geometry algorithms, computational optimization, and internal tools while contributing to cloud and backend development. Collaborate with the product lead and Unreal specialists to build and maintain the standalone 3D product.
Lead end-to-end execution of complex technical programs while building alignment between engineering, product, and business teams. Manage stakeholders, define program scope, and drive operational efficiency through data-driven decision making.
The role involves diagnosing and resolving technical support issues for customers while providing guidance and training to other support team members. You will also be responsible for identifying trends, reporting bugs to engineering, and maintaining high-quality customer communication in both Spanish and English.
Develop and maintain robust back-end services and front-end components for customer-facing websites and internal tools. Collaborate with cross-functional teams to optimize system performance, reliability, and scalability while integrating AI-driven features.
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