Serve as the primary contact for members regarding health and financial benefits, including pension plan inquiries and enrollment. Document requests, status changes, and grievances while navigating multiple systems to provide accurate information.
Remote Support Jobs (9,127)
Job category = Support
Remote Benefits Call Center Representative
Conduent HR Services, LLC
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Full Time
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2 Weeks Ago
Conduent HR Services, LLC
Serve as the primary contact for members regarding health, financial, and pension benefits. Handle enrollment requests, process payouts, and document grievances using web-based systems.
Lead, Deployment & Escalation | Chef technique, Déploiement et Support Critique
Versaterm
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Full Time
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2 Weeks Ago
Versaterm
Lead and manage Level 2 and Level 3 technical resources for the deployment and support of NG911 and mission-critical telephony solutions. Act as the primary technical authority and escalation point for complex high-availability environments and customer implementations.
Care Support Coordinator (Temporary) - Future Opportunities 44 APPLICANTS
Spring Health
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Part Time
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2 Weeks Ago
Spring Health
Serve as the primary point of contact for members and providers, managing inbound calls, emails, and chats to coordinate care delivery. Responsibilities include rescheduling appointments, managing patient charts, and troubleshooting technical issues while maintaining high client satisfaction.
Provide remote technical support to resolve software incidents and problems for end-users, partners, and IT integrators. Manage the full incident lifecycle, including diagnosis, documentation, and escalation to senior specialists or developers.
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Admissions Support Representative
Concorde Career Colleges, Inc.
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Full Time
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2 Weeks Ago
Concorde Career Colleges, Inc.
The representative provides support for the recruitment and enrollment of qualified students by conducting remote interviews and managing inquiries. They are responsible for maintaining accurate student records in the CRM and ensuring compliance with school and federal regulations.
Entry Level Customer Service - Work From Home
American Income Life Insurance Company
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Full Time
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2 Weeks Ago
American Income Life Insurance Company
The role involves educating clients on supplemental benefit options and providing general information about products and services. Responsibilities include conducting virtual meetings, maintaining accurate client records, and following up to ensure proper support.
Lead a remote team responsible for the end-to-end execution of proposals and RFP operations within Group Insurance Sales. Drive operational excellence through process improvement, team development, and cross-functional collaboration to ensure high-quality submissions.
Coordinate travel arrangements including flights, accommodations, and activities while managing client itineraries and booking details. Provide professional support via phone, email, and messaging to ensure a seamless travel experience for clients.
Insurance Customer Relations Specialist - REMOTE
AIS Insurance Specialists
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Full Time
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2 Weeks Ago
AIS Insurance Specialists
The specialist will handle incoming customer calls to service existing accounts and provide insurance quotes for various products across all 50 states. They are responsible for researching policy inquiries, explaining coverage, and meeting productivity and customer satisfaction objectives.
Lead the full implementation lifecycle for new customers, translating contractual intent into operational workflows. Coordinate between internal clinical teams and customer stakeholders to ensure successful adoption of the Collaborative Care Model.
Sr. Manager, Commercial Contact Center
Selene Finance LP
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Full Time
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2 Weeks Ago
Selene Finance LP
Lead the strategy and daily operations of a commercial contact center managing approximately 50,000 DSCR and Business Purpose Lending loans. Oversee multichannel borrower engagement and build scalable, pod-based teams to optimize service quality and operational efficiency.
Lead and grow a distributed patient support team focused on engagement, retention, and scheduling across multiple channels. Establish performance KPIs and collaborate with clinical and product teams to optimize patient activation workflows.
Lead the customer support function by managing tickets, escalations, and billing while guiding a team of ICs and contractors. Focus on scaling the support organization through AI implementation, self-serve workflows, and operational system improvements.
Work From Home | Hotel Reservations | Customer Service
Careers In Travel | Destination Planners
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Full Time
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2 Weeks Ago
Careers In Travel | Destination Planners
Assist clients in researching and booking hotel accommodations while providing accurate pricing and amenity information. Handle inquiries via phone, email, and messaging to ensure seamless travel planning and maintain accurate client records.
Act as the initial point of contact for members regarding health, financial, and pension benefits. Responsibilities include documenting enrollment requests, processing payouts, and navigating multiple systems to provide accurate information.
Manage high-volume inbound and outbound client interactions across multiple channels to handle scheduling and health-related inquiries. Partner with operations teams to coordinate scan events and contribute to the refinement of customer experience standards.
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Online | Customer Service – Booking Hotels
Careers In Travel | Destination Planners
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Full Time
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2 Weeks Ago
Careers In Travel | Destination Planners
Assist clients in researching, selecting, and booking hotel accommodations while providing accurate information on pricing and amenities. Maintain detailed records of client interactions and collaborate with the team to ensure a seamless travel experience.
Online | Hotel Reservations | Customer Service
Careers In Travel | Destination Planners
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Full Time
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2 Weeks Ago
Careers In Travel | Destination Planners
Assist clients in researching and booking hotel accommodations while providing accurate information on pricing and amenities. Handle inquiries via phone, email, and messaging to ensure seamless travel planning and maintain accurate client records.
Serve as the initial point of contact for members regarding health and financial benefits via inbound and outbound calls. Accurately document enrollment requests, status changes, and grievances in a web-based system while adhering to program policies.
Remote Customer Service Representative – Travel
Hallford Travels
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Full Time
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2 Weeks Ago
Hallford Travels
Support clients with travel-related inquiries and coordinate travel arrangements with suppliers. Maintain accurate booking records and provide guidance to travelers throughout the planning process.
Remote Customer Service Representative – Travel
Hallford Travels
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Full Time
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2 Weeks Ago
Hallford Travels
Support clients with travel-related inquiries and coordinate travel arrangements with suppliers. Maintain accurate booking records and provide guidance to travelers throughout the planning process.
Manage customer experience coverage via ticketing and community channels, specifically during high-traffic weekend windows. Handle complex escalations regarding market resolutions, funding, and account access while routing issues to specialty teams.
The specialist records bid amounts and processes sold units using the AS400 system while virtually supporting the auctioneer. They also manage customer requests via various channels and handle title-absent support through Salesforce.
Bilingual Customer Service Specialist / Spécialiste du service à la clientèle bilingue
YouSet
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Full Time
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2 Weeks Ago
YouSet
Assist clients with home and auto insurance needs through engagement, follow-ups, and documentation in a CRM system. Collaborate with the team to improve client retention and work toward obtaining broker certifications.
Customer Service Representative (Swimming Pool and Spa Experience)
OurAssistants
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Full Time
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2 Weeks Ago
OurAssistants
Provide expert customer support and technical guidance regarding pool chemistry, maintenance, and equipment. Drive revenue by creating accurate quotes and upselling chemicals and parts to customers.
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The role involves assisting customers via email, chat, phone, and text to resolve technical challenges and ensure product satisfaction. Additionally, the representative will provide product feedback to engineering teams and identify growth opportunities for the Customer Success team.
Work from Home Customer Service Representative
Traveling with Mchaila
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Full Time
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2 Weeks Ago
Traveling with Mchaila
Provide structured support to clients and advisors by handling inquiries and coordinating scheduling. Maintain organized digital records and ensure service standards and timelines are consistently met.
Customer Support Representative
Traveling with Mchaila
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Full Time
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2 Weeks Ago
Traveling with Mchaila
The representative will handle customer inquiries via email and messaging platforms while providing accurate updates and coordination. They are also responsible for documenting client interactions and following up on outstanding requests.
Provide support to clients by managing travel inquiries and coordinating bookings for flights, hotels, and vacation packages. Maintain accurate client records and create detailed itineraries based on client preferences.
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Support Jobs by Country
Remote Support Jobs in United States
5299
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317
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250
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196
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195
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166
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125
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124
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107
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99
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86
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70
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66
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66
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62
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58
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56
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54
