Oversee front office client management for global patent and trademark maintenance payments. This includes managing client relationships, collaborating with internal teams for portfolio accuracy, and providing software training.
Remote Support Jobs (9,650)
Job category = Support
Provide omni-channel technical support to marina operators and boaters to resolve software and payment issues. Collaborate with Product and Engineering teams to surface actionable insights and improve the product roadmap.
The role provides technical support and maintenance for Oracle HCM Cloud and other HR systems to ensure data integrity and reliability. Responsibilities include resolving system problems, performing basic configurations, and supporting system improvements and testing.
Handle a high volume of inbound calls regarding deliveries, payments, and billing inquiries. Address service needs and transaction queries to ensure customer satisfaction.
Handle a high volume of inbound calls regarding deliveries, payments, and billing inquiries. Address service needs and transaction questions to ensure customer satisfaction.
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Handle a high volume of inbound calls regarding deliveries, payments, and billing inquiries. Address service needs and transaction inquiries to ensure customer satisfaction.
Handle a high volume of inbound calls regarding deliveries, payments, and billing inquiries. Address service needs and transaction queries to ensure customer satisfaction.
Handle a high volume of inbound calls regarding deliveries, payments, and billing inquiries. Address service needs and transaction queries to ensure customer satisfaction.
Handle a high volume of inbound calls regarding deliveries, payments, and billing inquiries. Address service needs and transaction questions to ensure customer satisfaction.
Customer Experience Associate, Mental Health (Remote)
Sailor Health
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Full Time
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1 Week Ago
Sailor Health
Act as the first point of contact for patients and families, guiding them through the intake process with empathy. Coordinate care by matching older adults with appropriate therapists and providing emotional guidance.
Contract Writing System Functional Service Desk Agent - Clearance Required
LMI
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Full Time
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1 Week Ago
LMI
Provide Tier 2 functional support for the Army Contract Writing System (ACWS) by diagnosing and resolving contracting-related incidents. Manage ticket triage within the AESMP platform and author knowledge base content to improve user self-service.
Provide overall direction and guidance to operational activities to maximize growth and profitability. Develop operations strategies, execute facility start-ups, and lead high-performing teams to ensure operational excellence.
The role involves solving complex customer inquiries and mentoring less experienced representatives to meet performance goals. Additionally, the advisor is responsible for researching solutions for escalated complaints and suggesting process improvements to enhance the customer experience.
Bilingual Customer Service Representative- Work From Home- $15/hr
Systems & Methods, Inc. (SMI)
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Full Time
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1 Week Ago
Systems & Methods, Inc. (SMI)
The representative is responsible for handling inbound calls and correspondence from child support clients. Key duties include providing accurate account information, educating callers on policies, and processing requests via email, fax, and mail.
Member Service Representative, Roadside Assistance (Work from Home)
AMA - Alberta Motor Association
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Full Time
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1 Week Ago
AMA - Alberta Motor Association
Act as the first point of contact for members requesting roadside assistance by handling high-volume inbound calls. Accurately record member information, identify locations, and assign service requests efficiently.
IT Production Support Specialist II
US Acute Care Solutions
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Full Time
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1 Week Ago
US Acute Care Solutions
Provide operational and technical support to the Revenue Cycle Management organization. Manage and govern access to health insurance payer web portals for claims, eligibility, and provider communications.
The representative handles incoming calls to resolve inquiries regarding member eligibility, prescription benefits, and claim payments. They are also responsible for updating patient billing information, establishing payment plans, and managing scheduling.
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Responsible for answering telephone calls and providing seamless service to physician callers with expert knowledge of services and programs. The role involves coordinating with internal departments to draft routing best practices and managing complex, emergent situations.
Responsible for answering telephone calls and providing seamless service to physician callers with expert knowledge of services and programs. The role involves collaborating with internal departments to draft routing best practices and prioritizing complex emergent situations.
Responsible for handling telephone calls from physicians and providing expert knowledge of services and programs. The role involves coordinating with internal departments to optimize routing practices and managing complex emergent situations.
Responsible for answering telephone calls and providing seamless service to physician callers with expert knowledge of services and programs. The role involves coordinating with internal departments to draft routing best practices and managing complex emergent situations.
Responsible for handling telephone calls from physicians and providing expert knowledge on services and programs. The role involves coordinating with internal departments to optimize routing practices and managing complex emergent situations.
Responsible for handling telephone calls from physicians and providing expert knowledge on services and programs. The role involves coordinating with internal departments to optimize routing practices and managing complex emergent situations.
Responsible for handling telephone calls from physicians and providing expert knowledge on services and programs. The role involves coordinating with internal departments to optimize routing practices and managing complex emergent situations.
Responsible for answering telephone calls and providing seamless service to physician callers with expert knowledge of services and programs. The role involves coordinating with internal departments to draft routing best practices and managing complex emergent situations.
Responsible for handling telephone calls from physicians and providing expert knowledge on services and programs. The role involves coordinating with internal departments to optimize routing practices and managing complex emergent situations.
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Manage daily operations of an outbound call center team, ensuring KPI achievement through monitoring and performance reviews. Provide coaching to agents and optimize communication scripts and workflows to maintain high efficiency.
Act as the primary point of contact for German-speaking travel agent partners to drive sales and engagement. Provide operational, commercial, and marketing support while monitoring market trends in the DACH region.
Call Center Representative - Remote
Lucky Lincoln Gaming LLC
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Full Time
·
1 Week Ago
Lucky Lincoln Gaming LLC
Provide technical phone support to partners to troubleshoot gaming machine issues and manage service tickets. Coordinate with field technicians and maintain detailed call records to ensure customer satisfaction.
Handle inbound customer inquiries via email, chat, and video calls to resolve technical issues related to the Hiver platform. Collaborate with cross-functional teams to escalate complex problems and contribute to the development of support documentation.
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