The Customer Support Agent will respond to customer inquiries across various channels, resolve issues, and ensure customer satisfaction. They will also document interactions and maintain service quality in line with company standards.
Remote Support Jobs (9,656)
Job category = Support
Support Specialist - Image Guided Surgery (IGS) / Scandinavia
Brainlab
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Full Time
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12 Weeks Ago
Brainlab
The Support Specialist will perform installations, maintenance, and repairs of products in hospitals across Scandinavia. They will also provide training and support to customers while maintaining professional relationships.
Handle day-to-day customer support via email, phone, and chat, including order and shipment management using ShipStation. Implement and refine AI tools and automation to streamline FAQs and improve the overall customer experience.
RCIS Crop Field Service Representative - Indiana
Zurich Insurance Company Ltd.
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Full Time
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13 Weeks Ago
Zurich Insurance Company Ltd.
The Field Service Representative is responsible for delivering profitable growth through selling crop insurance solutions and managing the existing portfolio. They will also educate agents on products and identify training needs to enhance business performance.
RCIS Crop Field Service Representative
Zurich Insurance Company Ltd.
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Full Time
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13 Weeks Ago
Zurich Insurance Company Ltd.
The Crop Field Service Representative is responsible for delivering profitable growth through selling solutions and managing the existing portfolio. They will educate agents on products, identify training needs, and ensure compliance with regulatory requirements.
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Marketing Support Executive
Zurich Insurance Company Ltd.
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Full Time
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13 Weeks Ago
Zurich Insurance Company Ltd.
The Marketing Support Executive will provide support to ensure accurate data for monitoring and improving sales performance. They will also coordinate and implement measures to assist in various projects and customer management activities.
Provide front-line phone support to policyholders and beneficiaries, handling 75 to 100 calls daily. Resolve inquiries regarding insurance payments, policy information, and claims while maintaining high service standards.
Remote Customer Care Specialist with Italian and English Remote Customer Care Specialist with Italian and English
Foundever®
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Full Time
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13 Weeks Ago
Foundever®
Respond to and resolve consumer queries via phone and email while providing advice on products and services. Navigate multiple systems to update records and collaborate with colleagues to meet key performance indicators.
Remote Customer Support Specialist with French and English Remote Customer Support Specialist with French and English
Foundever®
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Full Time
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13 Weeks Ago
Foundever®
Respond to and resolve consumer queries via phone, chat, and email while maintaining high productivity and quality standards. Navigate multiple systems to update records and collaborate with colleagues to deliver optimal customer solutions.
Customer Support Specialist with Turkish and English Customer Support Specialist with Turkish and English
Foundever®
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Full Time
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13 Weeks Ago
Foundever®
Handle inbound calls, chats, and emails to resolve a variety of customer service issues and problems. Provide accurate information regarding products and services while maintaining electronic records across multiple systems.
Remote Customer Support Specialist with Hungarian and English Remote Customer Support Specialist with Hungarian and English
Foundever®
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Full Time
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13 Weeks Ago
Foundever®
Respond to and resolve consumer queries via phone and email while providing product advice. Navigate multiple systems to update records and collaborate with team members to meet performance indicators.
Customer Service Advisor with Norwegian and English Customer Service Advisor with Norwegian and English
Foundever®
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Full Time
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13 Weeks Ago
Foundever®
Respond to and resolve consumer queries via phone, chat, or email while providing accurate product information. Navigate multiple systems to update records and collaborate with colleagues to meet key performance indicators.
Customer Care Agent with Serbian and English Customer Care Agent with Serbian and English
Foundever®
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Full Time
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13 Weeks Ago
Foundever®
Respond to and resolve consumer queries via phone and email to deliver a high-quality customer experience. Provide product information and maintain accurate customer data in the database.
Remote Customer Support Agent with Dutch and English Remote Customer Support Agent with Dutch and English
Foundever®
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Full Time
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13 Weeks Ago
Foundever®
Respond to and resolve consumer queries via phone, chat, or email while providing product advice. Navigate multiple systems to update records and collaborate with colleagues to meet performance indicators.
BPO Customer Care Senior Representative 39 APPLICANTS
NTT DATA Services
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Full Time
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13 Weeks Ago
NTT DATA Services
Serve as the first point of contact for customers to resolve inquiries and complaints with a professional and caring approach. Accurately document all interactions and maintain up-to-date knowledge of program and product information.
Provide front-line phone support to life insurance policyholders and agents regarding payments, claims, and policy information. Process transactions such as beneficiary changes and premium adjustments while maintaining accurate records and meeting service metrics.
Provide front-line phone support to life insurance policyholders and agents regarding payments, claims, and policy updates. Process service requests and maintain accurate records while meeting service metrics and quality benchmarks.
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CX Enablement Specialist (EMEA) CX Enablement Specialist (EMEA)
Foundever®
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Full Time
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13 Weeks Ago
Foundever®
Implement, configure, and optimize learning technology platforms and AI coaching tools to drive business impact. Collaborate with stakeholders to design scalable learning experiences using microlearning and gamification methodologies.
Customer Support Specialist with Dutch and English - Bulgaria Customer Support Specialist with Dutch and English - Bulgaria
Foundever®
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Full Time
·
13 Weeks Ago
Foundever®
Respond to and resolve consumer queries via phone and email while providing accurate product and service information. Navigate multiple systems to update records and collaborate with team members to meet key performance indicators.
Customer Support Specialist with Polish and English - Bulgaria Customer Support Specialist with Polish and English - Bulgaria
Foundever®
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Full Time
·
13 Weeks Ago
Foundever®
Respond to and resolve consumer queries via phone and email while providing accurate product and service information. Navigate multiple systems to update records and collaborate with team members to meet key performance indicators.
Customer Support Specialist with German and English - Bulgaria Customer Support Specialist with German and English - Bulgaria
Foundever®
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Full Time
·
13 Weeks Ago
Foundever®
Respond to and resolve consumer queries via phone and email while providing product advice and information. Navigate multiple systems to update records accurately and collaborate with colleagues to meet performance indicators.
Implement, configure, and optimize learning technology platforms and AI coaching tools to drive business impact. Collaborate with stakeholders to design scalable learning experiences using microlearning and gamification methodologies.
Remote Customer Care Specialist mit Deutsch und Englisch Remote Customer Care Specialist mit Deutsch und Englisch
Foundever®
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Full Time
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13 Weeks Ago
Foundever®
Handle and resolve a variety of customer inquiries via phone and email while maintaining high quality and productivity standards. Navigate multiple systems to update electronic records and collaborate with team members to provide the best customer solutions.
Provide front-line phone support to life insurance policyholders and agents regarding payments, claims, and policy updates. Process service requests and maintain accurate records while meeting service-level agreements and quality benchmarks.
Provide front-line phone support to life insurance policyholders, beneficiaries, and agents regarding payments, policy information, and claims. Maintain high customer satisfaction levels while handling between 75 to 100 calls per day.
Service Desk Agent with Dutch (remote)
NTT DATA Services
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Full Time
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13 Weeks Ago
NTT DATA Services
The agent provides technical assistance to users via phone, chat, and email to resolve hardware, software, and network issues. They are responsible for documenting service requests in the ITSM and acting as a liaison between customers and internal departments.
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Provide front-line phone support to life insurance policyholders and agents regarding payments, claims, and policy updates. Process service requests and maintain accurate records while meeting service metrics and quality benchmarks.
Customer Technical Support Specialist III (Western US)
STERIS Corporation
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Full Time
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13 Weeks Ago
STERIS Corporation
Provide expert Tier 3 technical support for sterile processing and connectivity software, including complex troubleshooting and data updates. Coordinate a small team of Tier 1 and 2 specialists while managing software implementations and upgrades.
The Service Agent supports Contact Center Operations by addressing member and provider inquiries and resolving complaints across various lines of business. They are responsible for maintaining high customer experience standards, preventing dis-enrollments, and ensuring HIPAA compliance.
Travel Customer Support Specialist 27 APPLICANTS
Kopp Travels
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Full Time
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13 Weeks Ago
Kopp Travels
Respond to client inquiries via multiple platforms and assist with travel bookings, changes, and cancellations. Provide accurate destination information and follow up with clients to ensure trip satisfaction.
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