German speaking Rent-a-Car Customer service Consultant in Bulgaria

Customer Support Representative

German-Speaking CX Specialist roles work from home anywhere in Bulgaria

Dutch Speaking Customer Support Specialist work from home anywhere in Bulgaria

Dutch speaking Fitbit Products Support Specialist in Bulgaria - Relocation pack

Inbound Educational Call Center (Full-Time - Remote)

Handle inbound inquiries to educate clients on educational services and schedule student academic evaluations. Maintain accurate records in the call center system while meeting qualitative and quantitative service targets.

Remote Technical Customer Support - QA and Game Dev - 7/26

Provide T1 and advanced technical support for a developer's platform. Gather and analyze technical data to assist customers within a 24/7 project environment.

Service Unit Manager – Remote Call Center

Lead and develop a high-performing remote customer service team, overseeing direct reports and subordinate leaders. Accountable for workforce planning, operational efficiency, and ensuring exceptional customer service delivery.

Bilingual Inbound Educational Call Center (Full-Time - Remote)

Handle inbound inquiries to educate clients on educational services and schedule student academic evaluations. Maintain detailed records of conversations and meet qualitative and quantitative service targets.

IT Help Desk Specialist

Provide Tier II IT support for Windows and macOS endpoints, including imaging, deployment, and security baseline validation. Manage identity services via Entra ID and Active Directory while resolving complex connectivity and authentication issues.

Technical Support Technician (Hybrid)

Configure and support complex hardware and software systems for public safety customers while resolving critical issues via phone, email, and web portals. Troubleshoot system-level software and networking components to ensure continuous operational availability and perform root cause analysis.

Director, Support (Bengaluru)

Lead the support engineering function by resolving complex technical issues for Self-managed and SaaS customers via tickets and merge requests. Collaborate with Product and Engineering teams to fix bugs, shape the product roadmap, and create technical documentation.

Technical Customer Support Specialist

The role involves resolving complex technical support tickets end-to-end and diagnosing product issues through logs and error interpretation. Additionally, the specialist will drive automation, maintain help-center documentation, and partner with Customer Success Managers to improve user experience.

Customer Service/Dispatcher

Manage incoming calls and schedule appointments using field service platforms like HouseCall Pro or ServiceTitan. Handle customer inquiries, perform plumbing-related diagnostics, and coordinate technician dispatching to ensure timely arrivals.

Contact Center Knowledge Manager

Maintain contact center knowledge management processes including content analysis, document management, and portal operations. Develop Standard Operating Procedures and training programs to guide staff on using KM IT tools.

Sr. Enterprisewide Applications Support Analyst

The role serves as the technical owner for the Microsoft Dynamics 365 Finance & Operations platform, managing its stability, security, and integrations. It also involves providing cross-functional support for various enterprise applications and managing the ISV ecosystem.

Software Support Specialist (m/w/d) - fully remote möglich

Provide remote support and technical diagnostics for Warehouse Management Systems and logistics software for global customers. Document service cases in the ticket system and maintain the internal knowledge base.

Call Center Supervisor - Licensed

The Call Center Supervisor manages contact center operations, focusing on team coaching, performance management, and quality oversight. They ensure strict adherence to regulatory compliance, including pharmacovigilance and patient privacy laws, while meeting client KPIs.

IT Support Services III-Help Desk

Provide expert tier III technical support for complex application, hardware, and networking issues to ensure minimal downtime. Manage IT systems including servers and cloud services while mentoring junior staff and maintaining technical documentation.

Customer Support Coach

Coach clients on technical customer support skills, issue resolution, and the application of AI tools in support workflows. Provide career guidance including resume reviews, interview preparation, and promotion strategies tailored to support roles.

Remote Technical Customer Support - QA and Game Dev - 7/26

Provide T1 and advanced technical support for a developer's platform. Gather and analyze technical data to assist customers within a 24/7 project environment.

Travel Support Specialist

Assist clients in researching and organizing personalized travel experiences, including flights, accommodations, and activities. Coordinate with supplier partners to finalize arrangements and maintain accurate client documentation.

Customer Care Travel Specialist

Assist travelers with destination research, budget evaluation, and the coordination of travel reservations and itineraries. Provide ongoing support and professional service to ensure a seamless and stress-free vacation experience for clients.

Customer Support Travel Advisor

Assist clients in exploring vacation options and coordinating travel components such as accommodations, transportation, and tours. Maintain accurate client records and communicate with travel suppliers to confirm bookings and itineraries.

Director of Product - Client Services Tech Enablement

Lead the development of three flagship products focused on workflow orchestration, AI-powered anomaly detection, and a client-facing portal. Drive operational excellence by defining and measuring metrics like cycle time and quality rates to improve client service delivery.

Supervisor Customer Service - LHB

Supervise and manage a remote team of inbound and outbound customer service representatives to deliver exceptional service. Ensure the achievement of client service expectations, health benefits objectives, and staff development.

Customer Service Supervisor

Supervise and manage a remote team of inbound and outbound customer service representatives to ensure exceptional service delivery. Responsible for meeting client service expectations, achieving service objectives, and fostering staff development.

Customer Service Supervisor

Supervise and manage a remote team of inbound and outbound customer service representatives to ensure exceptional service delivery. Focus on achieving client service expectations, meeting service objectives, and fostering staff development.

Supervisor Customer Service - LHB

Supervise and manage a remote team of inbound and outbound customer service representatives to ensure exceptional service delivery. Responsible for meeting client service expectations, achieving health benefits objectives, and overseeing staff development.

Manager, Software Engineering Support 11 applicants

Lead the Development Support team in investigating production issues, fixing bugs, and improving platform stability. Act as the primary technical escalation point while writing high-quality code in PHP and React to reduce technical debt.