Handle inbound and outbound calls to assist customers with insurance policies, billing, and mortgage verifications. Research customer inquiries and coordinate with underwriters to ensure service levels are met.
Remote Support Jobs (9,679)
Job category = Support
Partner with business stakeholders to gather requirements and translate them into scalable Workday solutions for AMS clients. Maintain system stability, optimize performance, and manage biannual Workday releases and feature adoption.
Ensure production systems are available and operating according to service level agreements while driving incident and outage resolution. Establish disaster recovery procedures and maintain data retention practices to safeguard critical operations.
Ensure production systems are available according to SLAs and drive the resolution of incidents and outages. Establish disaster recovery procedures and maintain organizational data retention practices.
Ensure production systems are available according to service level agreements and drive the resolution of incidents and outages. Establish disaster recovery procedures and maintain data retention practices to safeguard critical operations.
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Ensure production systems are available and operating according to service level agreements while driving incident and outage resolution. Establish disaster recovery procedures and maintain data retention practices to safeguard critical operations.
Ensure production systems are available according to service level agreements and drive the resolution of incidents and outages. Establish disaster recovery procedures and maintain data retention practices to safeguard critical operations.
Provide professional support to German-speaking customers via phone, email, and chat to resolve issues and maintain high satisfaction. Document interactions in the support system and escalate complex problems to relevant departments.
Behavioral Health Peer Support Specialist
MAP Care Solutions
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Full Time
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12 Weeks Ago
MAP Care Solutions
Provide real-world support, mentoring, and advocacy for peers with behavioral health conditions using lived experience. Manage a personal caseload via telehealth and participate in a 24/7 on-call rotation.
Provide ongoing support, coaching, and advocacy for individuals and families recovering from substance use disorders via telephone and video conference. Maintain accurate documentation of peer encounters and collaborate with clinical teams to guide peers toward community resources.
The role focuses on supporting the Client Service Team by creating on-message public-facing materials and implementing communication and campaign plans. Responsibilities include drafting messaging, coordinating with art and field teams, and managing client deliverables.
Night Shift Customer Service Advisor - Welsh Speaking
ESP Group
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Full Time
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12 Weeks Ago
ESP Group
Deliver bespoke customer experiences across various communication channels during night shifts. Resolve customer issues efficiently while maintaining high standards of service and administration.
Provide post-sale technical and non-technical support to business and end-consumer customers via phone, chat, or text. Act as a liaison between customers and distribution departments to resolve order-related issues.
Assist clients in researching, selecting, and securing hotel accommodations that meet their specific preferences. Provide professional support via phone, email, and chat while maintaining accurate booking records.
Work From Home – Hotel Booking Support Specialist
Destination Knots
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Full Time
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12 Weeks Ago
Destination Knots
Assist clients in finding and booking hotel stays that meet their specific needs and preferences. Provide professional support by answering questions regarding destinations, pricing, and amenities.
Customer Service Representative 14 APPLICANTS
Moore Haven Yacht Club
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Full Time
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12 Weeks Ago
Moore Haven Yacht Club
The representative will handle customer inquiries via phone, email, and chat while resolving complaints professionally. They are also responsible for maintaining customer records and collaborating with the team to improve service delivery.
Remote Customer Care Representative
Rebellion Defenses
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Full Time
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12 Weeks Ago
Rebellion Defenses
Engage with customers via phone, email, and chat to resolve inquiries and provide accurate product information. Document interactions and collaborate with team members to improve overall service quality.
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Act as the first point of contact for customer incidents and service requests, ensuring timely resolution or escalation according to SLAs. Provide technical guidance on Litmus Edge configurations and contribute to the company's knowledge base.
Customer Support Specialist
AIA Contract Documents
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Full Time
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12 Weeks Ago
AIA Contract Documents
The specialist will handle customer inquiries across multiple channels and resolve issues using Zendesk to ensure high satisfaction. They are also responsible for documenting interactions and collaborating with other departments to improve support processes.
Serve as the primary point of contact for users to diagnose technical issues and manage account details. Collaborate with product teams to improve features based on customer feedback and create educational support resources.
The specialist serves as the primary contact for clients navigating healthcare support services, billing, and insurance issues. They are responsible for documenting interactions in the CRM and escalating high-risk concerns to ensure continuity of care.
Customer Support Executive | International 11 APPLICANTS
Teleperformance
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Full Time
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12 Weeks Ago
Teleperformance
Provide post-sale technical and non-technical support to business and end-consumer customers via phone, chat, or text. Analyze and resolve customer issues ranging from low-complexity inquiries to higher-complexity problem solving.
Provide post-sale technical and non-technical support to business and end-consumer customers via phone, chat, or text. Act as a liaison between customers and internal departments to resolve inquiries and manage product returns.
Provide technical support and troubleshooting for mobile devices via phone, chat, and email. Manage customer accounts, secure passwords, and coordinate hardware repairs while maintaining high satisfaction levels.
Handle customer inquiries across social media and phone channels to resolve issues and ensure high satisfaction. Collaborate with internal teams to provide accurate product information and act as the voice of the customer.
Provide premier omnichannel customer experience management and support for global companies. Utilize advanced technologies to deliver outstanding results and maintain positive client relationships.
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Manage the full support lifecycle for clinicians via live chat, phone, and online training to resolve technical issues. Proactively identify product pain points and collaborate across departments to improve the user experience.
Coordinate personalized travel arrangements and manage bookings for accommodations, transportation, and activities. Provide responsive client support via email, phone, and messaging to ensure a smooth planning experience.
Client Services Vacation Specialist
Hopesglobalgetaways
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Full Time
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12 Weeks Ago
Hopesglobalgetaways
Coordinate travel details, track reservations, and provide responsive support to clients throughout the vacation planning process. Manage itineraries, research travel options via approved platforms, and maintain accurate internal records.
Assist clients with travel planning, researching options, and coordinating reservations to ensure a positive booking experience. Maintain consistent follow-up communication and ensure accuracy in all travel details.
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