Find remote support jobs as a Support Technician, Support Engineer, Customer Support Representative, Technical Support Manager, and more. We curate the best remote support jobs to match your area of expertise. Customer support deals with clearly communicating with the customers in troubleshooting, maintenance, installation of a product, and so much more. Remote Support jobs where people telecommute (work remotely) are on the rise. Stay ahead of the curve and find a remote job on the world's biggest remote job marketplace.
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The role involves assisting international customers with inquiries via various channels or moderating user-generated content to ensure platform safety. You will be responsible for maintaining accurate records and making objective decisions to uphold community policies.
The role involves providing professional and knowledgeable support to members via phone, chat, email, and secure messaging. Responsibilities include resolving member requests, mitigating fraud, and performing account opening and closing tasks.
The agent will manage daily helpdesk tickets and provide Tier 1 technical support to employees across the country. They are responsible for diagnosing software issues, coordinating with internal teams, and managing IT equipment procurement.
The Bankruptcy Support Specialist manages and processes bankruptcy-related accounts while ensuring compliance with federal and state laws. They serve as a liaison between courts, trustees, and internal departments to protect company assets and minimize financial losses.
![PBS Radiology Business Experts is hiring for remote Customer Service Representative [p/t]](/assets/72d4bbc7-5a98-4f59-bbe7-868dc7c8c815.jpg){kind=small}
The representative manages patient inquiries via phone and email to resolve disputes and billing issues efficiently. They are responsible for documenting all interactions and maintaining high performance standards in a call center environment.
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The Associate Director manages client relationships and leads account teams to ensure project deliverables meet operational excellence standards. They are responsible for driving organic business growth, mentoring staff, and maintaining alignment with company strategy and goals.
The Customer Experience Specialist serves as the primary point of contact for inbound inquiries, conducting consultative discovery to understand customer needs. They are responsible for scheduling high-quality appointments for Sales Arborists while maintaining accurate documentation in the CRM.
The specialist will support the full clinical trial lifecycle, including patient engagement, study coordination, regulatory documentation, and data management. They will collaborate with research sites, sponsors, and CROs to ensure trial operations remain compliant and efficient.
The specialist will support the full clinical trial lifecycle, including patient engagement, regulatory documentation, data management, and site coordination. They will also assist with study startup, monitoring visit preparation, and sponsor relations to ensure clinical trials remain compliant and on schedule.
The Underwriting Support Assistant performs various tasks to support insurance underwriters, including data entry, document preparation, and data analysis. Responsibilities also involve mapping property locations, standardizing data in Excel, and translating documentation as needed.
The Enrollment Support Coordinator manages a dynamic queue of technical enrollment cases to ensure timely resolution and adherence to service level agreements. They serve as the primary point of contact for clients and payers, facilitating communication and processing enrollment requests.
The Customer Service Specialist handles high-volume inbound calls to assist customers with orders, payments, and account data. They are also responsible for promoting products and personalizing the customer experience while maintaining a professional, remote work environment.
The specialist will handle high-volume inbound customer calls, resolve issues, and promote products to improve sales. They are responsible for personalizing the customer experience while performing tasks such as processing refunds, payments, and orders.
The specialist handles a high volume of inbound customer calls, providing support in both Spanish and English. They are responsible for problem-solving, processing orders, and promoting additional products during customer interactions.
You will act as a primary contact for Italian-speaking customers, managing inquiries via phone and email regarding products, orders, and returns. Additionally, you will oversee consumer marketplaces like Amazon and eBay while collaborating with internal departments.
The Help Desk Supervisor provides real-time oversight for Tier I, II, and ACE operations to ensure service levels and quality standards are met. They act as a liaison between frontline staff and leadership while managing incident escalations and equipment coordination.
The Help Desk Supervisor provides real-time oversight for Tier I, II, and ACE operations to ensure service levels and quality standards are met. They act as a liaison between frontline staff and leadership while managing performance metrics, incident escalations, and equipment accountability.
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The Help Desk Supervisor provides real-time oversight for Tier I, II, and ACE operations to ensure service levels and quality standards are met. They act as a liaison between frontline staff and leadership while managing performance metrics, coaching agents, and handling equipment logistics.
The Help Desk Specialist serves as a 24x7x365 centralized point of contact for CBP employees and contractors, providing Tier 1 technical support and customer service. Responsibilities include documenting incidents in ServiceNow, performing initial troubleshooting for hardware and software, and escalating complex issues to next-level support.
The Help Desk Specialist serves as a 24/7 centralized point of contact for CBP employees and contractors, providing first-level technical support and incident resolution. Responsibilities include documenting all service requests in ServiceNow, performing initial troubleshooting for hardware and software issues, and escalating complex incidents to next-level support teams.
The Help Desk Specialist serves as a 24x7x365 centralized point of contact for CBP employees and contractors, providing first-level technical support and customer service. Responsibilities include investigating, troubleshooting, and resolving technology incidents while documenting all actions within the ServiceNow platform.
The representative provides technical expertise to support customers and commercial teams in selecting products and troubleshooting equipment. They also contribute to technical content creation and collaborate with engineering and product management teams for new product development.
The Customer Service Specialist handles high-volume inbound customer inquiries, including processing refunds, payments, and orders. They are also responsible for promoting additional products and personalizing the customer experience while working from home.
The specialist will handle a high volume of inbound customer calls, providing problem-solving and de-escalation support while promoting products. They are responsible for processing orders, managing refunds, and personalizing the customer experience in both Spanish and English.
The Field Support Manager is responsible for conducting scheduled inspections of store racking and cantilever systems to ensure safety and compliance with industry standards. They also coordinate with store leadership to communicate findings, provide training, and identify field trends to improve inspection processes.
Provide technical and audiological support to customers regarding hearing aid fitting, product information, and software troubleshooting. Collaborate with internal teams including engineering, product management, and sales to ensure customer satisfaction and resolve product discrepancies.
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Provide technical and audiological support for hearing aid products, including troubleshooting software and hardware issues. Collaborate with internal teams such as engineering, product management, and sales to ensure customer satisfaction and product quality.
The supervisor is responsible for managing, mentoring, and coaching a team of contact center employees in both on-site and virtual environments. They must drive performance goals, ensure regulatory compliance, and handle escalated customer situations while fostering a culture of continuous improvement.
Provide professional customer service support by handling high-volume inbound calls and resolving customer inquiries efficiently. Maintain accurate records through data entry while meeting productivity, attendance, and quality performance metrics.
Lead, coach, and motivate a team of customer experience representatives while monitoring day-to-day performance and quality metrics. Support agents with customer escalations and ensure adherence to operational standards in a fully remote environment.
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