Handle B2B customer requests and feedback via phone, email, and chat using Salesforce. Provide technical troubleshooting and professional assistance while escalating complex issues to Tier 2 support.
Remote Support Jobs (9,138)
Job category = Support
The role involves resolving borrower inquiries regarding current mortgage loans through inbound and outbound calls. Responsibilities include researching customer issues, updating servicing systems, and completing follow-up tasks to ensure satisfaction.
Travel Customer Engagement Specialist
Hopesglobalgetaways
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Full Time
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2 Weeks Ago
Hopesglobalgetaways
Assist clients with organizing travel arrangements, including vacations, cruises, and accommodations. Provide professional support via phone, email, and messaging while maintaining accurate reservation records.
Customer Experience Escape Consultant
Hopesglobalgetaways
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Full Time
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2 Weeks Ago
Hopesglobalgetaways
Assist clients with planning vacations, cruises, and resort stays while coordinating reservations and travel details. Provide professional recommendations and maintain organized travel records through various communication channels.
The Triage Nurse assesses patient health concerns using established medical guidelines to determine the severity of symptoms and recommend appropriate care. Responsibilities include documenting assessments, coordinating same-day appointments, and managing prescription refills.
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Build and lead the customer support function across a partner ecosystem, managing everything from hands-on escalations to long-term strategy. This includes implementing AI-powered tooling, managing BPO partners, and establishing SLA tracking and reporting.
Store HUB Customer Service (Part Time)
Genuine Parts Company
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Full Time
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2 Weeks Ago
Genuine Parts Company
The APAR Admin is responsible for processing vendor invoices and reconciling credit card charges within the JDE system. They also research payment issues and collaborate with vendors to resolve invoice errors and unvouchered PO quantities.
Global Service Desk Analyst - French Bilingual Analyst
Long View Systems
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Full Time
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2 Weeks Ago
Long View Systems
Provide Tier I technical support for IT and communications systems, documenting issues in a ticket management system. Analyze symptoms to provide resolution or dispatch incidents to Tier II support while seeking process improvements.
The role involves researching, diagnosing, and resolving complex technical issues related to SIP signaling, RTP, and call logs for business clients. Additionally, the specialist will document issues in a ticketing system and contribute to the internal knowledge base to improve product ecosystem and peer enablement.
Weekend Strategic Partnership Specialist (Customer Care)
Recycle Track Systems
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Full Time
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2 Weeks Ago
Recycle Track Systems
Manage and grow a book of business by ensuring customer retention and identifying new service opportunities within existing networks. Act as an industry expert in waste and recycling to guide customers on sustainability goals and execute service requests with hauling partners.
Manage a book of clients focusing on Collateral Loan Obligations and Leverage Finance Facilities, ensuring excellent service delivery and operational reporting. Responsibilities include creating technical report specifications, performing compliance tests, and coordinating payments with operations teams.
(Philippines) Service Desk Intern 6 Months (Summer 2026)
Dayforce
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Internship
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2 Weeks Ago
Dayforce
Provide Level 1 technical assistance to internal users by managing tickets in ServiceNow and troubleshooting hardware, software, and connectivity issues. Assist in maintaining knowledge base articles and following escalation processes to ensure service quality.
(Philippines) Service Desk Intern 6 Months (Summer 2026)
Dayforce
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Internship
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2 Weeks Ago
Dayforce
Provide Level 1 technical assistance to internal users by managing tickets in ServiceNow and troubleshooting hardware, software, and VPN issues. Assist in maintaining knowledge base documentation and following ITIL-based service request processes.
(Philippines) Service Desk Intern 6 Months (Summer 2026)
Dayforce
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Internship
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2 Weeks Ago
Dayforce
Provide Level 1 technical assistance to internal users by managing tickets in ServiceNow and troubleshooting hardware, software, and network issues. Assist in maintaining knowledge base articles and following escalation processes to ensure service quality.
Lead a global team of Technical Support Engineers to ensure high-quality service delivery and adherence to SLAs for enterprise infrastructure software. Manage case backlogs, handle critical escalations, and drive the professional development of staff through a structured career progression model.
Manage a high-volume multi-channel ticket queue to provide swift resolution for customers while maintaining strict SLAs. Translate real-world customer experiences into precise technical intelligence for the Engineering, Product, and Design teams.
Provide administrative support to the Coordination of Benefits and Data Mining teams to assist in audits and overpayment generation. This includes communicating with insurance providers and Medicare to obtain member eligibility details and entering data into internal tools.
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Provide support to existing and potential members via telephone and email to resolve inquiries and fulfill service requests. Identify opportunities to cross-sell relevant products and services while adhering to company policies and compliance regulations.
Act as the frontline representative handling 60-80 inbound calls daily from members, clients, and facilities. Manage tasks of increasing complexity to remove barriers to healthcare access.
The Customer Care Representative serves as the frontline image of MTM Health, primarily handling 60-80 inbound calls daily from members, clients, and facilities. Responsibilities include managing tasks of increasing complexity to remove barriers to healthcare access.
Serve as the frontline representative handling 60-80 inbound calls daily from members, clients, and facilities. Manage a variety of tasks to assist passengers and remove barriers to healthcare access.
Pharmacy Technician IV - Patient Assistance Coordinator
University of Arkansas System
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Full Time
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2 Weeks Ago
University of Arkansas System
Coordinates financial assistance programs for pharmacy patients, focusing primarily on infusion drug assistance and 340B compliance. Manages applications for free drug programs and collaborates with clinic staff to minimize patient out-of-pocket expenses.
Pharmacy Technician IV - Patient Assistance Coordinator
University of Arkansas for Medical Sciences
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Full Time
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2 Weeks Ago
University of Arkansas for Medical Sciences
Coordinates financial assistance programs for pharmacy patients, focusing primarily on infusion drug assistance and 340B compliance. Manages applications for free drug programs and collaborates with clinic staff to minimize patient out-of-pocket expenses.
Responsible for the installation, general maintenance, upgrades, and preventative maintenance of Stratasys 3D printers. The role involves providing customer training and building ongoing relationships while traveling regularly to customer sites.
Responsible for the installation, general maintenance, upgrades, and preventative maintenance of Stratasys 3D printers. The role involves traveling regularly to customer sites to provide technical support and training while building ongoing client relationships.
Expression of Interest: GEDSI and Cross-cutting Consultants - Fiji Program Support Platform and Programs
Abt Global
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Full Time
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2 Weeks Ago
Abt Global
Provide technical leadership and strategic advice to integrate Gender Equality, Disability, and Social Inclusion (GEDSI) across Fiji's national development priorities and governance programs. This includes conducting institutional assessments, developing GEDSI-focused policies, and providing capacity building and monitoring support to government ministries.
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COB Service Representative, Assistant
Gainwell Technologies LLC
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Full Time
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2 Weeks Ago
Gainwell Technologies LLC
Responsible for recovering payments from commercial insurance carriers that should have been primary to the Medicaid agency. This involves verifying eligibility, pursuing appeals, and managing aging reports to maximize reimbursement.
Provide functional support and troubleshooting for core Sage Intacct modules to resolve configuration errors and workflow disruptions. Deliver remote training and documentation to clients while collaborating with internal teams to improve system processes.
Customer Experience Associate II
e-Services Group International (Jamaica) Limited
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Full Time
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2 Weeks Ago
e-Services Group International (Jamaica) Limited
Perform routine call center activities to identify customer needs and provide specialized information using standard scripts. Manage call assessments, update databases, and escalate complex issues to senior levels to ensure client resolution.
Lead the strategy and execution of Level 2 and Level 3 technical support for mission-critical healthcare software products. Bridge the gap between product engineering and customer-facing support to drive software stability and operational excellence.
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