Fully Remote Customer Service Representative

Communicate with clients via phone and Zoom to provide professional support and guidance. Build long-term client relationships while participating in ongoing training and team collaboration.

Online Customer Engagement Rep – WFH

Engage with clients through virtual consultations to explain insurance products and benefit options. Manage the application and enrollment process while maintaining consistent follow-up support.

Remote Customer Service Trainee – Entry Level

Build strong client relationships through virtual communication and provide guidance on benefits and coverage options. Participate in ongoing mentorship, leadership training, and professional development within a remote team environment.

Virtual Customer Service Trainee

Connect with clients through phone and Zoom consultations to provide exceptional customer service. Collaborate with team members while participating in leadership development and mentorship programs.

Work From Home Customer Service Rep

The representative will work in a remote environment to support organizational growth and meet performance goals. Responsibilities include participating in ongoing training and utilizing company systems to drive success.

Customer Success Manager

Customer Service Representative -100% Remote (All Equipment Provided)

The representative will handle a high volume of inbound and outbound calls while providing solutions to customers. They are expected to maintain efficiency and composure in a fast-paced, diverse, and inclusive team environment.

Bilingual Customer Service Representative -100% Remote (All Equipment Provided)

The representative will handle a high volume of inbound and outbound calls while providing solutions to customer inquiries. They are expected to maintain efficiency and composure while multi-tasking in a fast-paced, remote environment.

Virtual Assistant - Customer Service (LATAM only)

The Virtual Assistant is responsible for managing communications, scheduling meetings, and maintaining contact lists. They will also address various client needs as they arise in a remote environment.

Customer Experience Representative (Advanced Support) - Full-Time, 1-Year Contract

Act as the primary point of contact for urgent and safety-related customer inquiries while navigating multiple systems to resolve complex issues. Collaborate with dispatch and field teams to ensure timely service and maintain accurate documentation of all interactions.

Customer Experience Representative (Advanced Support) - Permanent Part-Time

Act as the primary point of contact for customer inquiries, including urgent and safety-related concerns. Collaborate with internal teams and dispatch to coordinate service while maintaining accurate documentation.

Customer Experience Application Consultant (Remote)

The consultant provides expert support and configuration services for the Aprimo platform to ensure customer success and system functionality. They collaborate with internal teams to troubleshoot issues, implement setup changes, and maintain marketing systems through proactive monitoring.

Customer Service Specialist

The specialist serves as the primary point of contact for members and volunteers, handling email and phone inquiries while resolving membership questions. They are also responsible for maintaining member records, documenting interactions, and supporting team projects.

Sr. Customer Support Specialist - (Mexico/Remote)

The Senior Customer Support Specialist serves as a Tier 2 escalation point for complex payment processing, transactional discrepancies, and financial reporting issues. They are responsible for investigating transaction lifecycles, analyzing data to identify root causes, and maintaining detailed documentation within the ticketing system.

Customer Service Agent ( English/ French)

Provide prompt, empathetic, and detailed support to customers via email, live chat, and phone to resolve inquiries. Act as a customer advocate by reporting product feedback and suggesting innovative solutions to internal teams.

Customer Service Specialist [2631-399721]

The Customer Service Specialist will provide high-quality support via email and chat while managing administrative tasks and customer records. They will also collaborate with leadership to improve internal processes and ensure a seamless experience for US-based clients.

Remote Customer Service Representative (Prince Edward Island)

Engage with customers via inbound calls to resolve issues and process requests efficiently. Identify opportunities to upsell services while ensuring first-call resolution through effective communication.

Work-at-Home Customer Service Representative Job Openings (Full-Time)

The representative will handle inbound customer inquiries, troubleshoot technical issues, and assist with product and service management. They are also responsible for identifying sales opportunities and ensuring first-call resolution through effective problem solving.

Principal Customer Engagement Specialist - Midwest Region

Monitor account health post-implementation to drive platform adoption, utilization, and retention while managing relationships with clinical and administrative stakeholders. Collaborate with sales, product, and engineering teams to provide feedback and ensure successful integration of the Touch Surgery Ecosystem into clinical workflows.

Work-at-Home Customer Service Representative Job Openings (Full-Time)

Handle inbound customer inquiries, troubleshoot technical issues, and assist with product and service management. Recognize sales opportunities to upgrade services while ensuring first call resolution through effective problem solving.

Helpdesk Support Agent [2631-407585]

The Helpdesk Support Agent provides troubleshooting and guidance to internal teams regarding business applications and system access. They are responsible for documenting interactions, managing support requests via various tools, and escalating complex technical issues to specialized departments.

Technical Customer Service Supervisor

The Technical Customer Service Supervisor will lead a team of three specialists while managing technical inquiries and project quotations for hazardous area power distribution solutions. They will act as the primary escalation point to ensure operational excellence and high-quality support for customers in the oil, gas, and offshore sectors.

Health Program Training and Technical Assistance (TTA) Specialist (FLORIDA REMOTE)

The specialist oversees regional training and technical assistance activities for rural health providers in Florida. They are responsible for managing individualized training, coordinating subject matter experts, and supporting data assessment and monitoring efforts.

RV Call Center Technician

Provide real-time virtual technical support and diagnostics for RV coach systems to members and internal technicians. Manage service cases, provide repair instructions, and coordinate with authorized repair facilities when necessary.

Customer Care Representative - WFH Mississippi

The Customer Care Representative acts as the primary point of contact for members, clients, and facilities by handling inbound calls. They are responsible for managing high call volumes while providing exceptional care and personalized attention to every passenger.

V104- Intake and Customer Service Coordinator I

The Intake and Customer Service Coordinator acts as the first point of contact for potential clients, managing inquiries and guiding them through the intake process. Responsibilities include providing translation support, drafting representation agreements, and transitioning new matters to the legal team.

Associate Decision Support Ana

The Decision Support Associate is responsible for maintaining enterprise data integrity, managing state reporting files, and performing reimbursement and contract analytics. This role also coordinates capital and labor workflow processes while ensuring accurate financial reporting and reconciliation across healthcare systems.

Fan Support Agent

The Fan Support Agent will serve as the primary point of contact for resolving fan inquiries regarding tickets, orders, and event experiences via Intercom. They will also collaborate with internal teams to refine AI-suggested responses and escalate complex issues to ensure operational excellence.

Health Program Training and Technical Assistance (TTA) Specialist (FLORIDA REMOTE)

The specialist oversees regional training and technical assistance activities for rural health providers in Florida while managing subject matter expert deployment. They are responsible for coordinating individualized technical assistance, supporting learning collaboratives, and managing data assessment and monitoring activities.

Virtual English Teacher (German language support)

Deliver dynamic and personalized English language sessions to students while acting as a mentor to guide their learning journey. Monitor student progress, provide written feedback, and maintain professional communication with the internal team.