This role involves overseeing a team responsible for delivering exceptional technical and customer support to sponsors, site users, and study participants, including hiring, developing, and managing team members while ensuring adequate staffing and resources. Key duties include driving operational excellence by managing ticketing and escalations, establishing performance standards, leading continuous improvement, optimizing processes using AI, and ensuring product support readiness for new releases.
Remote Support Jobs (9,130)
Job category = Support
Technical Support Specialist
CAMP Systems International, Inc.
·
Full Time
·
13 Weeks Ago
CAMP Systems International, Inc.
The specialist will serve as the primary point of contact for technical issues via phone, email, and chat, diagnosing and resolving complex integration challenges for clients. They will also guide customers on implementing Avinode Group APIs and contribute to support documentation.
Remote Medical Answering Service Call Center Manager
Call 4 Health
·
Full Time
·
13 Weeks Ago
Call 4 Health
The Floor Manager provides daily leadership and operational oversight to Team Leads, focusing on effective workflow distribution, performance reporting, and cross-departmental communication to ensure service excellence. This role involves direct supervision, coaching, and development of Team Leads while partnering with QA, IT, and Senior Operations leadership on continuous improvement initiatives.
Bilingual Field Clinic Support Manager - Atlantic Canada
Sentrex Health Solutions
·
Full Time
·
13 Weeks Ago
Sentrex Health Solutions
The Field Clinic Support Manager manages all aspects of clinic relations, acting as a liaison to provide feedback on service quality and training to the Program Supervisor. Key duties involve supporting patients and clinics by performing PSP-related interactions, training HCPs, and managing enrollment and reimbursement processes.
The specialist will troubleshoot, investigate, escalate, and own customer issues from start to finish, typically resolved via email, videos, or support documentation. They will support both high-profile eCommerce retailers and new eCommerce businesses in utilizing the technology effectively.
New remote support jobs delivered to your inbox
We'll notify you when new positions matching this search are posted
The role involves serving as a trusted resource for customers via phone, email, and live chat, assisting with product selection, order questions, and resolving issues to ensure a smooth process. Responsibilities also include maintaining accurate records, meeting performance metrics, and identifying opportunities to enhance the customer experience through thoughtful upselling or problem-solving.
The role involves managing general administrative duties, maintaining communication channels with pharmacies, partners, and patients, and handling financial information such as data entry, invoicing, and maintaining patient AR accounts. Responsibilities also include ensuring documentation submission according to SOPs and reporting any patient safety information as required.
Technical Support & Trainer – Geospatial – Southern California
Cansel
·
Full Time
·
13 Weeks Ago
Cansel
This customer-facing role involves providing advanced technical support for geospatial and surveying solutions across Southern California via various communication channels. The position is also responsible for conducting customer training sessions and developing instructional materials to ensure successful adoption of CSDS solutions.
The Specialist will develop trauma-informed, culturally safe, plain-language communications for class members and communities while assisting program teams with issue management and information sessions. This role involves analyzing feedback across various channels to recommend improvements and developing claimant-facing materials like FAQs, fact sheets, and web content.
Remote Support Itinerary Delivery Assistant 128 APPLICANTS
Triptasticadventures
·
Full Time
·
13 Weeks Ago
Triptasticadventures
The primary responsibilities involve supporting clients by organizing and coordinating customized service arrangements, including researching options, securing reservations, and maintaining professional communication via phone and email. This role also requires assisting with schedule updates, general inquiries, and keeping client documentation organized and current.
Remote Customer Support Consultant
Triptasticadventures
·
Full Time
·
13 Weeks Ago
Triptasticadventures
The primary duties involve supporting clients by organizing and coordinating customized service arrangements, including researching options, securing reservations, and maintaining accurate documentation. This role requires professional communication via phone and email to manage schedule adjustments and general service inquiries.
Junior Technical B2B Support / Elektrotechnik im Innendienst (m/w/d)
1KOMMA5°
·
Full Time
·
13 Weeks Ago
1KOMMA5°
The role involves responding to technical inquiries from Heartbeat Tech Heroes, installers, partners, and the B2C Support Team, acting as the technical link between field colleagues and product development. Responsibilities also include identifying software/hardware faults and product improvement potential based on feedback, supporting process optimization, and documenting/communicating all incoming requests.
The Client Onboarding Specialist manages a portfolio of new client implementations, guiding each account from sale through successful launch while independently managing their workload and making tactical decisions. Key duties include serving as the primary client contact, resolving technical challenges, becoming a product subject matter expert, and integrating AI-powered tools into daily workflows.
Aquarium & Aviary Service Representative
Adam's Specialty Products
·
Full Time
·
13 Weeks Ago
Adam's Specialty Products
The primary responsibility involves servicing aquariums and aviaries located in nursing homes and assisted living facilities to maintain a serene and engaging environment for residents. This includes responding to customer needs via calls, emails, and faxes, managing the service cycle, and efficiently creating work schedules.
Aquarium & Aviary Service Representative
Adam's Specialty Products
·
Full Time
·
13 Weeks Ago
Adam's Specialty Products
The primary responsibility involves servicing aquariums and aviaries located in nursing homes and assisted living facilities, requiring travel within a 150-mile radius of Wichita, KS. This includes managing the service cycle for the customer base, responding to customer needs via various communication channels, and maintaining professional appearance.
Remote Vietnamese Bilingual Customer Experience Specialist
Alignment Health
·
Full Time
·
13 Weeks Ago
Alignment Health
The specialist is responsible for delivering compassionate, seamless service to members, focusing on building caring connections, owning the end-to-end member experience, and resolving issues completely and correctly, often on the initial contact. Duties include accurately responding to inquiries about benefits, providers, and claims, while thoroughly documenting all interactions and proactively addressing complaints.
Computer Support Technician
DRAKEN INTERNATIONAL INC
·
Full Time
·
13 Weeks Ago
DRAKEN INTERNATIONAL INC
The technician will be responsible for building, configuring, and maintaining the Phantom Sky server and networked client workstations, while also conducting daily system checks to ensure proper console-to-emitter communications. This role involves troubleshooting issues across hardware, software, and network layers, installing patches, and supporting physical setup and teardown of trailer-mounted emitter systems.
New remote support jobs delivered to your inbox
We'll notify you when new positions matching this search are posted
The Supervisor is pivotal in developing and managing a team of agents to achieve and surpass performance goals in productivity, quality, and customer satisfaction across various transaction types like inbound calls and chat. This role involves supporting frontline coworkers by handling escalations, consult calls, and providing direct team supervision.
The L1 Help Desk Lead acts as the first line of technical support, resolving end-user issues related to Microsoft 365, account access, and service requests via phone, email, and ticketing systems. Key duties include troubleshooting Active Directory/Entra ID issues, supporting M365 applications, managing incidents in ServiceNow, and escalating complex problems to senior engineers.
The CSM will own a portfolio of 50-70 accounts end-to-end, managing the full customer lifecycle from onboarding through renewal and expansion. This role involves running strategic Quarterly Business Reviews (QBRs) and translating customer feedback into actionable product improvements.
The agent will serve as the voice and face of RiseGuide, handling customer inquiries via email and chat, with future expansion to phone calls, while adhering to shift schedules and KPIs. Key duties include improving support processes, from macro adjustments to testing new tools, and deeply understanding the product to identify and help fix service weaknesses.
The specialist will act as the primary point of contact for users needing assistance with decentralized solutions, focusing on first-line resolution and troubleshooting common blockchain issues like transaction failures and slippage settings. They will also guide users on checking transaction statuses, educate on security best practices, and manage account access and verification processes.
German Customer Service Representative - Remote in Portugal
Recruityard
·
Full Time
·
13 Weeks Ago
Recruityard
The role involves providing comprehensive support to high-level clients through chat, email, and phone regarding a self-serve advertising platform and digital advertising products. Responsibilities include troubleshooting technical issues, communicating updates professionally, identifying performance enhancement opportunities, and gathering client feedback.
The Level 2 Support Specialist will manage the entire communication and coordination for technical escalations, ensuring adherence to SLAs and tracking progress from logging to resolution. This role involves independently handling critical incidents affecting software usability, providing structured communication to customers and internal teams, and supporting data migrations.
Call Center Representative (Bassin)
DERMCARE MANAGEMENT LLC
·
Full Time
·
13 Weeks Ago
DERMCARE MANAGEMENT LLC
The Call Center Representative will manage a high volume of inbound calls from new and existing patients, serving as a key liaison to ensure accurate information delivery and compassionate service. Key duties include handling inquiries, scheduling appointments, documenting patient data, and resolving concerns while maintaining strict confidentiality.
Remote Client Services Consultant (Independent)
Travel With Lani
·
Full Time
·
13 Weeks Ago
Travel With Lani
The consultant will assist clients with the entire journey, including planning, booking, and ongoing support throughout their travel. Key duties involve supporting travel reservations, maintaining professional communication, and promptly resolving client issues.
New remote support jobs delivered to your inbox
We'll notify you when new positions matching this search are posted
Remote Client Services Consultant (Independent)
Travel With Lani
·
Full Time
·
13 Weeks Ago
Travel With Lani
The consultant will assist clients with planning, booking, and providing support throughout their journeys. Key duties include supporting travel planning, maintaining clear communication, and promptly resolving client issues.
Remote Client Services Consultant (Independent)
Travel With Lani
·
Full Time
·
13 Weeks Ago
Travel With Lani
The consultant will assist clients with planning, booking, and providing support throughout their journeys. Key duties include supporting travel planning, maintaining professional communication, and promptly resolving client issues.
Remote Client Services Consultant (Independent)
Travel With Lani
·
Full Time
·
13 Weeks Ago
Travel With Lani
The consultant will assist clients with planning, booking, and providing support throughout their journeys, which includes supporting travel planning and reservations. Key duties also involve maintaining clear, professional communication and promptly resolving client issues.
Remote Client Services Consultant (Independent)
Travel With Lani
·
Full Time
·
13 Weeks Ago
Travel With Lani
The consultant will assist clients with planning, booking, and support throughout their journeys, which includes supporting travel planning and reservations. Key duties also involve providing clear, professional communication and promptly resolving client issues.
Automatically Apply to the Best Remote Jobs
Stop the endless job search. Our AI finds and applies to the best jobs for you.
Support Jobs by Country
Remote Support Jobs in United States
5300
Remote Support Jobs in Canada
332
Remote Support Jobs in United Kingdom
317
Remote Support Jobs in Philippines
250
Remote Support Jobs in Mexico
212
Remote Support Jobs in Germany
196
Remote Support Jobs in Australia
196
Remote Support Jobs in India
166
Remote Support Jobs in Spain
125
Remote Support Jobs in France
124
Remote Support Jobs in Brazil
122
Remote Support Jobs in Colombia
107
Remote Support Jobs in Jamaica
99
Remote Support Jobs in Argentina
96
Remote Support Jobs in New Zealand
86
Remote Support Jobs in Antigua and Barbuda
70
Remote Support Jobs in Poland
66
Remote Support Jobs in Portugal
66
Remote Support Jobs in Bahamas
62
Remote Support Jobs in Costa Rica
58
Remote Support Jobs in Italy
56
Remote Support Jobs in Netherlands
54
