Destination Support Advisor

Position Summary

We are growing our remote team and seeking motivated individuals who enjoy researching destinations, assisting customers, and keeping important details organized. As a Destination Support Advisor, you will help clients explore vacation possibilities and provide support as they move from initial ideas to completed arrangements.

This opportunity is open to applicants from a variety of professional backgrounds. Previous travel-industry experience is not required. Training, supplier education, and ongoing resources are provided to help you build your knowledge and confidence.

Key Responsibilities

• Communicate with clients to understand destination interests, travel dates, vacation preferences, and budget considerations
• Research hotels, resorts, cruises, transportation, tours, excursions, attractions, and vacation packages
• Identify options that match each traveler's priorities and requested experiences
• Provide helpful destination and service information to assist clients with their selections
• Support the coordination of lodging, transportation, activities, and other requested arrangements
• Work with approved supplier resources and reservation platforms
• Organize confirmations, schedules, itinerary details, and applicable travel information
• Monitor upcoming deadlines and follow up on information needed to finalize arrangements
• Keep clients informed as reservations are completed or updated
• Assist with routine modifications, cancellations, and special requests
• Review names, dates, and booking information to help ensure accuracy
• Maintain organized client records and reservation notes
• Continue expanding destination and supplier knowledge through ongoing education

What We Provide

• 100% remote opportunity within eligible regions
• Flexible part-time and full-time scheduling
• Beginner-friendly onboarding and training
• No previous professional travel experience required
• Ongoing team guidance and support
• Supplier and destination education
• Access to approved research and planning resources
• Opportunities to develop customer service, research, and coordination skills
• Professional development and growth opportunities
• Performance-based incentives and recognition
• Qualifying travel discounts and industry-related benefits
• Supportive virtual team environment

Qualifications

• Strong written and verbal communication skills
• Professional and customer-focused approach
• Good listening and interpersonal abilities
• Strong organization and attention to detail
• Ability to manage multiple client requests and priorities
• Comfortable researching destinations and comparing options online
• Willingness to learn reservation platforms and digital tools
• Resourceful and adaptable when availability or plans change
• Dependable follow-through and effective time management
• Self-motivated and comfortable working independently
• Basic computer proficiency and reliable internet access
• Must be at least 18 years of age
• Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or another approved regions