Find remote support jobs as a Support Technician, Support Engineer, Customer Support Representative, Technical Support Manager, and more. We curate the best remote support jobs to match your area of expertise. Customer support deals with clearly communicating with the customers in troubleshooting, maintenance, installation of a product, and so much more. Remote Support jobs where people telecommute (work remotely) are on the rise. Stay ahead of the curve and find a remote job on the world's biggest remote job marketplace.
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The role involves serving as the primary point of contact for contractors to handle inbound and outbound calls, qualify leads, and schedule appointments. Additionally, the candidate will manage customer relationships, update CRM records, and coordinate with internal sales and marketing teams.
The Senior IT Support Specialist provides technical expertise for escalated issues while directing a support services team across multiple locations. This role oversees ticket management, hardware/software deployments, and ensures service level agreements are met through effective team leadership and mentoring.
Provide professional technical support to AIS station owners and monitor network health using observability tools. Collaborate with internal teams to resolve complex issues and moderate community content to ensure a safe environment.
The Resident Support Specialist manages lease renewals, move-outs, and general resident inquiries to ensure high retention rates. They provide world-class customer support while maintaining compliance with community guidelines and renter's insurance requirements.
The Customer Care Specialist will manage delinquent accounts by contacting residents, establishing payment plans, and documenting collection activities. They will also collaborate with internal accounting and site teams to resolve disputes and process refunds.
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The Technical Support Representative provides basic technical support to customers by identifying and troubleshooting product issues. They are also responsible for documenting interactions in a CRM, meeting performance KPIs, and ensuring high levels of customer satisfaction.
The HIL Partnership Support Specialist will manage inbound and outbound customer interactions across multiple channels to ensure smooth account onboarding and verification. They will also coordinate with internal teams to resolve partner and customer inquiries while maintaining accurate documentation in operational systems.
The role involves managing patient scheduling, front-desk support, and clinical administrative tasks such as chart preparation and medication refills. Additionally, the candidate will handle insurance verification, process prior authorizations, and document clinic workflows.
The Onboarding Specialist manages candidate movement, interview scheduling, and client requirements throughout the hiring process. They are also responsible for proactively repurposing qualified candidates and maintaining accurate documentation across internal teams.
The Partner Operations Manager is responsible for the holistic performance of partners and services, ensuring high-quality support for the Airbnb community. They act as a single point of contact for delivery functions and drive continuous improvement through data-driven insights and strategic initiatives.
The specialist manages the patient journey by conducting intakes, verifying insurance coverage, and coordinating prior authorizations. They also provide ongoing support for recurring medical supply orders and address patient inquiries regarding shipping, payments, and documentation.
The HR Support Associate provides administrative support to the HR team, including managing employee data, onboarding, and offboarding processes. They are responsible for maintaining accurate records, updating HR systems, and assisting with pre-payroll administrative tasks.
The IT Desktop Support Specialist provides comprehensive desktop support and manages IT infrastructure tasks for the corporate technology team. This role includes 24/7 on-call production support and the administration of various network and system technologies.
Provide professional and empathetic customer support through inbound voice interactions to resolve account, order, and service concerns. Accurately document customer information and ensure adherence to standard operating procedures and quality standards.
You will assist US-based customers via email and live chat by providing order status updates, processing exchanges, and managing order edits. Additionally, you will identify specific apparel designs for customers and maintain high levels of customer focus while troubleshooting issues.
The Software Support Specialist II assists partners by diagnosing and resolving product issues through various communication channels. They also document findings, manage support cases, and provide guidance to junior team members.
The Customer Support Specialist will respond to inquiries across multiple channels and resolve customer issues efficiently. They are responsible for maintaining accurate records and collaborating with internal teams to improve the overall customer experience.
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The Customer Support Agent will respond to inquiries across multiple channels and provide accurate, timely solutions to customer issues. They are also responsible for maintaining accurate records, identifying recurring problems, and collaborating with internal teams to improve the customer experience.
The role involves providing high-quality customer support for a premium UK footwear brand while managing ecommerce operations such as product updates and returns. Additionally, the specialist will utilize AI tools to improve customer service efficiency and provide limited administrative support to the founder.
The Customer Care Representative will respond to customer inquiries across multiple channels and provide effective solutions to concerns. They are responsible for maintaining accurate records, handling complaints professionally, and collaborating with internal teams to ensure a consistent customer experience.
The Client Support Specialist will manage client inquiries across multiple channels, including email, phone, and chat, while ensuring timely resolution of service concerns. They are responsible for maintaining accurate records, troubleshooting issues, and collaborating with internal teams to improve the overall client experience.
The Chat Support Representative will respond to customer inquiries through live chat and digital channels while troubleshooting issues to provide accurate solutions. They are responsible for maintaining high-quality service standards, managing multiple conversations simultaneously, and documenting interactions within CRM systems.
The specialist will support the full clinical trial lifecycle, including patient engagement, regulatory documentation, data management, and site coordination. They will also assist with study startup, monitoring visit preparation, and sponsor relations to ensure clinical trials remain compliant and on schedule.
The technician will resolve complex Tier 2/3 technical escalations and manage the end-user device lifecycle across Windows and Mac environments. They are also responsible for building automations and knowledge articles to reduce repetitive ticket volume and improve self-service capabilities.
The Customer Care Specialist will serve as the primary point of contact for customers, providing support via phone, email, chat, and social media. They are responsible for resolving inquiries, managing complaints, and collaborating with internal teams to ensure high customer satisfaction.
The Concierge Specialist serves as the primary point of contact for patients, managing inquiries and providing personalized support across multiple channels. They also coordinate with clinical and administrative teams to resolve patient issues and ensure a high-quality, empathetic patient experience.
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Serve as a frontline engineer to resolve customer technical issues and ensure productivity. Document standard operating procedures and maintain high standards of customer service through effective communication.
Provide timely support to customer inquiries across multiple channels including calls, email, and social media. Take accountability for resolving customer issues on the first contact while maintaining company service policies.
The CX Operations Analyst will manage partner services operational processes, including SOW management, invoicing, and system access. Additionally, the role involves building AI-driven workflows and providing data insights to support TAM, Solutions, and Support teams.
The IT Service Desk Manager leads the IT Service Desk team to ensure high-quality support, operational performance, and effective incident management. This role drives continual service improvement, manages team resources, and collaborates with technical teams to enhance service delivery and employee experience.
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