The Level 3 IT Support Technician will manage Help Desk operations, focusing on efficiently solving issues, handling multiple tickets end-to-end across various client environments, and maintaining clear communication and documentation.
Remote Support Jobs in Philippines (250)
Remote in = Philippines
Job category = Support
Medical Virtual Assistant (Front Desk & Patient Scheduling Support)
Virtual Rockstar
·
Full Time
·
11 Weeks Ago
Virtual Rockstar
The primary focus involves managing a high volume of incoming calls, providing excellent customer service, and accurately scheduling and coordinating patient appointments for a physical therapy practice. This role also supports administrative tasks, including running reports using the EMR system and maintaining accurate patient records.
This senior role is responsible for ensuring client success, providing technical support, and driving business growth within the Philippine contact center market, starting as an individual contributor with team-building potential.
The Customer Care Associate will act as a Brand Ambassador, serving as the first point of contact to resolve customer issues and answer questions while delivering exceptional service. Responsibilities include accurately assessing needs, responding to inquiries and complaints professionally, completing necessary documentation, and maintaining up-to-date product knowledge.
The Customer Support Agent will act as the primary contact for customer assistance, responding to inquiries, resolving issues, and ensuring all interactions are professional, accurate, and empathetic via email and live chat. Responsibilities include troubleshooting basic issues, maintaining accurate documentation in CRM systems, managing multiple conversations, and collaborating internally for timely resolutions.
New remote support jobs delivered to your inbox
We'll notify you when new positions matching this search are posted
The Customer Support Agent will act as the primary contact for customer assistance, responding to inquiries and resolving issues via email and live chat with professionalism and empathy. Responsibilities include troubleshooting basic issues, maintaining accurate documentation in CRM systems, and adhering to client-specific standard operating procedures.
Part-Time Customer Support Agent (Work From Home - Luzon)
Sozoroad
·
Full Time
·
11 Weeks Ago
Sozoroad
The agent will act as the primary support contact, responding to customer inquiries via email and live chat, resolving basic issues, and ensuring professional and empathetic interactions. Key duties include maintaining accurate documentation in CRM systems and adhering to client-specific standard operating procedures.
Part-Time Customer Support Agent (Work From Home - Visayas) 251 APPLICANTS
Sozoroad
·
Full Time
·
11 Weeks Ago
Sozoroad
The agent will serve as the primary support contact, responding to customer inquiries, resolving issues, and ensuring all interactions are handled professionally, accurately, and with empathy via email and live chat. Responsibilities include troubleshooting basic issues, maintaining accurate documentation in CRM systems, and adhering to client-specific standard operating procedures.
The Customer Service Representative will be the primary agent for servicing all subscription-based customers, handling incoming calls, emails, and live chats while responding professionally and timely to inquiries and concerns. Responsibilities also include working with customer databases, driving administrative systems, and supporting other team members as needed.
The specialist ensures business continuity by resolving internet, VOIP, and POS connectivity issues, acting as the primary support contact for multi-location businesses. They own every ticket from start to finish, diagnosing problems and strengthening infrastructure by documenting and escalating complex issues to vendors.
Remote Bilingual Customer Support (Korean/English) - Music Streaming - 03/2026 12 APPLICANTS
ModSquad
·
Full Time
·
12 Weeks Ago
ModSquad
The representative will serve as the initial contact for customers, assisting them with platform navigation, resolving technical problems, and ensuring a positive listening experience. Primary duties involve responding to customer inquiries through inbound messages in both Korean and English.
The specialist will act as the primary point of contact for users needing assistance with decentralized solutions, focusing on first-line resolution and troubleshooting common blockchain issues like transaction failures and slippage settings. They will also guide users on checking transaction statuses, educate on security best practices, and manage account access and verification processes.
The Customer Support Specialist is responsible for diagnosing and troubleshooting a wide range of customer problems, including technical issues and usage questions, by creating bug tickets on JIRA and ensuring timely resolutions. This role requires delivering professional communication across various channels, collaborating with Engineering and Product teams, and contributing to the knowledge base.
Executive Assistant & Fractional HR Support - Virtual Assistant
Virtual Rockstar
·
Full Time
·
12 Weeks Ago
Virtual Rockstar
This role involves managing the Chief HR Strategist’s calendar, coordinating recruiting workflows, drafting job listings, and maintaining HR documentation and compliance checklists for various healthcare clients. Key duties also include tracking client HR projects, preparing materials for coaching sessions, and assisting with payroll submission data organization.
The role involves managing both outbound and inbound communications from clients, vendors, and partners, while building trust through open interaction. Responsibilities also include determining client eligibility, providing accurate information, meeting Key Performance Indicators, and handling complaints effectively.
The representative will handle customer service across multiple channels, including voice and non-voice support, assisting with product questions, order processes, and escalated concerns. Key duties also involve managing reseller accounts, supporting UPS claims, and conducting outbound lead generation activities.
The representative will handle customer service across multiple channels, including voice and non-voice support, assisting with product questions, order processing, and escalated concerns. Key duties also involve managing customer accounts, supporting UPS claims research, and conducting outbound lead generation activities.
New remote support jobs delivered to your inbox
We'll notify you when new positions matching this search are posted
The representative will handle customer service across multiple channels, including voice and non-voice support, assisting with product questions, order processing, and escalated concerns. Key duties also involve managing customer accounts, supporting UPS claims research, and conducting outbound lead generation activities.
Native Japanese Speaker - Customer Service Representative – Travel (Remote)
Concert8 Solutions Inc
·
Full Time
·
12 Weeks Ago
Concert8 Solutions Inc
The representative will act as an expert liaison, resolving customer issues related to hotel and ground transportation bookings for airline crews via phone, email, and chat while maintaining high customer satisfaction standards. Key duties include developing customer relationships, providing accurate product information, managing issue resolution to finality, and documenting all customer contacts.
Bilingual Speakers: Japanese, Korean and Mandarin Customer Service Representative
Concert8 Solutions Inc
·
Full Time
·
12 Weeks Ago
Concert8 Solutions Inc
The representative will act as an expert liaison, providing product information and resolving emerging problems for airline clients regarding hotel and ground transportation bookings. Key duties include resolving customer queries via phone, email, and chat while maintaining high customer satisfaction standards.
IT/Technical Support Specialist
Chicken Dinner Studios
·
Full Time
·
12 Weeks Ago
Chicken Dinner Studios
The specialist will manage the reliability and day-to-day administration of core operational systems, including administering and maintaining key business platforms like CRM, messaging, and collaboration tools. This includes serving as the first point of contact for internal technical support, logging, tracking, and resolving staff technical issues.
Paid Media Support Manager (Digital Marketing Agency Experience)
Outsourcey
·
Full Time
·
12 Weeks Ago
Outsourcey
The role involves leading and managing Philippines-based Paid Media Coordinators to ensure high-quality execution, workflow efficiency, and adherence to established systems and standards. Key duties include directly managing, coaching, and developing team members, overseeing daily execution tasks like campaign builds and QA checks, and acting as the operational liaison between various departments.
Executive Assistant + Personal Assistant (Entrepreneurial "EAPA") — Founders Support
Assist World
·
Full Time
·
13 Weeks Ago
Assist World
This role involves supporting two founders across business operations, including managing calendars, coordinating daily tasks in Notion, and handling recruiting/contractor management via Upwork. The assistant will also coordinate light finance tasks and manage personal life logistics such as household staff and travel arrangements.
NDIS Scheduling & Customer Support Officer
Outsourced Staff
·
Full Time
·
13 Weeks Ago
Outsourced Staff
The primary duties involve managing scheduling requests, creating jobs within the CRM, and handling client communications, primarily through non-voice methods like SMS and email confirmations. This includes coordinating schedules for support workers and managing contractor onboarding administration.
Customer Service Agent ( with Medicare Insurance Background)
Staff Outsource Solutions
·
·
13 Weeks Ago
Staff Outsource Solutions
The agent will provide day-to-day administrative and client support to an insurance professional, handling tasks like follow-ups, scheduling, documentation, and processing Medicare applications. This includes managing inbound and outbound calls professionally while maintaining accurate client records in CRM systems.
Remote Bilingual Customer Support (Polish/English) - Music Streaming
ModSquad
·
·
14 Weeks Ago
ModSquad
The representative will serve as the initial contact for customers, assisting them with platform navigation, resolving technical problems, and ensuring a positive listening experience. Key duties involve responding to customer inquiries through inbound messages in both Polish and English.
New remote support jobs delivered to your inbox
We'll notify you when new positions matching this search are posted
This role involves managing multiple teams of Specialists and team leads to ensure successful user support and continuous improvement of team capabilities and performance, including handling live service outages and delivering regular performance reporting to the Support Director. Key duties include managing team performance through goal setting, feedback, and coaching, while also collaborating with leadership to refine processes and systems.
The Harris Global Business Services (GBS) mission is to exclusively serve Harris Business Units across all verticals as a turn-key Center of Excellence for global offshoring. GBS supports Harris BUs in recruiting, hiring, onboarding, training, and retaining highly qualified employees based on BU requirements.
Customer Service Representative 18 APPLICANTS
Wing Assistant
·
Full Time
·
15 Weeks Ago
Wing Assistant
The representative will manage inbound and outbound calls, focusing on resolving customer concerns efficiently and building sustainable trust through interactive communication. Key duties also involve ensuring customer satisfaction, maintaining accurate records of interactions, and adhering to established communication guidelines.
The Support Analyst acts as the primary service contact, assisting customers in effectively utilizing the software to meet their business objectives by resolving simple to complex service requests through advanced troubleshooting and analysis. This involves documenting issues, testing solutions using internal resources, isolating root causes, and communicating status updates professionally to diverse audiences.
Automatically Apply to the Best Remote Jobs
Stop the endless job search. Our AI finds and applies to the best jobs for you.
Support Jobs in Other Countries
Remote Support Jobs in United States
5489
Remote Support Jobs in Canada
325
Remote Support Jobs in United Kingdom
311
Remote Support Jobs in Mexico
208
Remote Support Jobs in Australia
194
Remote Support Jobs in Germany
186
Remote Support Jobs in India
153
Remote Support Jobs in Spain
131
Remote Support Jobs in France
127
Remote Support Jobs in Brazil
116
Remote Support Jobs in Colombia
108
Remote Support Jobs in Jamaica
99
Remote Support Jobs in Argentina
94
Remote Support Jobs in New Zealand
86
Remote Support Jobs in Antigua and Barbuda
70
Other Categories in Philippines
Remote Software Development Jobs in Philippines
778
Remote Other Jobs in Philippines
612
Remote Finance Jobs in Philippines
396
Remote Sales Jobs in Philippines
316
Remote Marketing Jobs in Philippines
207
Remote Virtual Assistant Jobs in Philippines
142
Remote Design Jobs in Philippines
132
Remote Writing Jobs in Philippines
115
Remote Product Jobs in Philippines
100
Remote Recruiter Jobs in Philippines
85
Remote Healthcare Jobs in Philippines
58
Remote Data Entry Jobs in Philippines
48
Remote Legal Jobs in Philippines
35
Remote Teaching Jobs in Philippines
29
Browse Jobs by Role
Remote Data Analyst Jobs
Remote Management Consultant Jobs
Remote Account Executive Jobs
Remote Call Center Representative Jobs
Remote Graphic Designer Jobs
Remote Social Media Manager Jobs
Remote Proofreader Jobs
Remote Program Manager Jobs
Remote Video Editor Jobs
Remote Translator Jobs
Remote Technical Writer Jobs
Remote Customer Success Manager Jobs
Remote Software Engineer Jobs
Remote Content Creator Jobs
Remote Chief of Staff Jobs
